COVID-19 and the future of work in the hospitality industry

The world of work has been impacted by technology. Work is different than it was in the past due to digital innovation. Labor market opportunities are becoming polarized between high-end and low-end skilled jobs. Migration and its effects on employment have become a sensitive political issue. From Buffalo to Beijing public debates are raging about the future of work. Developments like artificial intelligence and machine intelligence are contributing to productivity, efficiency, safety, and convenience but are also having an impact on jobs, skills, wages, and the nature of work. The “undiscovered country” of the workplace today is the combination of the changing landscape of work itself and the availability of ill-fitting tools, platforms, and knowledge to train for the requirements, skills, and structure of this new age.

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Digital Well-Being to Promote Agility for the Future of Work

American Journal of Health Promotion ◽

10.1177/0890117120943748d ◽

2020 ◽

Vol 34 (7) ◽

pp. 818-820

Author(s):

Heidi Forbes Öste

Keyword(s):

Well Being ◽

Future Of Work ◽

The Future

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Human, AI, Robot Teaming and the Future of Work: Barriers and Opportunities for Advancement

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/1071181320641018 ◽

2020 ◽

Vol 64 (1) ◽

pp. 62-66

Author(s):

Erin K. Chiou ◽

Eric Holder ◽

Igor Dolgov ◽

Kaleb McDowell ◽

Lance Menthe ◽

...

Keyword(s):

Economic Value ◽

Panel Discussion ◽

Well Being ◽

Future Of Work ◽

Global Workforce ◽

Big Ideas ◽

The Future ◽

Barriers And Opportunities ◽

Business As Usual ◽

And Robotics

Global investments in artificial intelligence (AI) and robotics are on the rise, with the results to impact global economies, security, safety, and human well-being. The most heralded advances in this space are more often about the technologies that are capable of disrupting business-as-usual than they are about innovation that advances or supports a global workforce. The Future of Work at the Human-Technology Frontier is one of NSF’s 10 Big Ideas for research advancement. This panel discussion focuses on the barriers and opportunities for a future of human and AI/robot teaming, with people at the center of complex systems that provide social, ethical, and economic value.

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