scholarly journals Does a patient satisfaction questionnaire improve quality of care received in local continence clinics? An audit of patient satisfaction in a district general hospital

2013 ◽  
Vol 11 (8) ◽  
pp. 725
Author(s):  
Georgina Wartemberg ◽  
Eleni Anastasiadis ◽  
Sophie West ◽  
Mohamed Hammadeh ◽  
Sharon Sutherland ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Quality Of Care ◽  
General Hospital ◽  
District General Hospital ◽  
Improve Quality ◽  
Patient Satisfaction Questionnaire ◽  
Satisfaction Questionnaire

scholarly journals EP.WE.499Patient satisfaction with head and neck cancer telephone triage service during the COVID-19 Pandemic in a District General Hospital

2021 ◽  
Vol 108 (Supplement_7) ◽  
Author(s):  
Yinan Zhu ◽  
Anni Ding ◽  
Hannah Walter ◽  
Rachel Easto ◽  
Adam Wilde
Keyword(s):  
Head And Neck Cancer ◽  
Patient Satisfaction ◽  
Head And Neck ◽  
General Hospital ◽  
Neck Cancer ◽  
District General Hospital ◽  
Telephone Triage ◽  
Patient Satisfaction Questionnaire ◽  
Satisfaction Questionnaire ◽  
The Moment

Abstract Aims A head and neck cancer telephone triage pathway was implemented in March 2020 using the Head and Neck Cancer Risk Calculator as part of the 2 week wait cancer referral pathway. This was in response to the COVID-19 pandemic to stream cancer referrals to minimize unnecessary interactions and appointments with health services. The aim of this study is to assess patient satisfaction with the telephone triage system via a customised patient satisfaction questionnaire in the setting of a district general hospital. Methods A custom designed patient satisfaction questionnaire covering different facets of the patient experience will be used to measure patient satisfaction. These 16 questions (including open ended questions) are adapted from internally validated questionnaires. All continuous new head and neck cancer referrals to Torbay Hospital over two 6 week periods will be analysed, the first at the inception of the telephone triage service and the second several months later. The focus is on patient satisfaction towards the method of delivery of the telephone triage service rather than the content of delivery. Results and Conclusions Data collection is ongoing at the moment and preliminary results suggest that patient satisfaction is mixed, with a proportion of patients being unsatisfied that they did not get an examination, and a larger proportion of patients satisfied with the easier accessibility and safety of the service in the midst of the pandemic.

scholarly journals The Insulin Treatment Satisfaction Questionnaire and Assessment of Satisfaction with a Latest-generation Insulin Pump

2015 ◽  
Vol 11 (2) ◽  
pp. 67
Author(s):  
Michael Bromba ◽  
Fiona Campbell ◽  
Brian L Levy ◽  
◽  
◽  
...  
Keyword(s):  
Diabetes Mellitus ◽  
Quality Of Care ◽  
Treatment Satisfaction ◽  
Insulin Treatment ◽  
Insulin Pump ◽  
Previous Treatment ◽  
Improve Quality ◽  
Satisfaction Questionnaire ◽  
Patients With Diabetes

Satisfaction with the latest-generation insulin pump (LGIP) was assessed in patients with diabetes mellitus enrolled in the Comparing Perception of Insulin Therapies for T1D Patients with the Aim to Improve Quality of Care (CHOICE) study. The Insulin Treatment Satisfaction Questionnaire (ITSQ), a measure of insulin treatment satisfaction, together with additional questions assessed respondents’ perceptions of glucose control, their satisfaction with major LGIP features and preference for the LGIP versus their previous treatment, was used. The LGIP (Animas® Vibe™) was considered to be a better method for delivering insulin compared with their therapy before switching and was rated high for treatment satisfaction. These findings should be useful to clinicians when considering the possibility of transferring a patient from their existing treatment regimen to a LGIP.

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