Top management involvement with key accounts: The concept, its dimensions, and strategic outcomes

2014 ◽  
Vol 43 (7) ◽  
pp. 1146-1156 ◽  
Author(s):  
Rodrigo Guesalaga
2008 ◽  
Vol 19 (4) ◽  
pp. 301-311 ◽  
Author(s):  
S.A. McComb ◽  
D.M. Kennedy ◽  
S.G. Green ◽  
W.D. Compton

2007 ◽  
Vol 3 (1) ◽  
pp. 58
Author(s):  
Ariyanto Wibowo ◽  
Astuti Yuli Septyani

At Persent technologt is rapidly advancing. It is accompanied by the development of the technologt-based information system. The development af the information system requires various supportingfactors, which dre omang other the participation of user communication of useri top management involvement, cotnplexity af system,top mtmagement involvementand structure af organization can give the efectivity from information system that retlected on the user satisfaction. The obiective of this study is ta find empirical evidence that participation of user, commtmication of user, top monagement involvement, complexity system,top man'agement involvement and structure of organization had influence the successful information system development. The analysis indieates that the participation of useri comunnication of user, top management involvement, ord complexity system statically influence the srccessful infarmation development system and structtre of organization stdically did not intlaence the successful information system development.Keyword: The Participatioru af Users, Commwtication af users, Top Managernent Involvement, Complexity of System, Structureof Organization, The Successful of Information,SystemDevelopment.


2019 ◽  
Vol 20 (2) ◽  
pp. 105
Author(s):  
Hotlan Siagian ◽  
Zeplin Jiwahusada Tarigan ◽  
Han Tae Hee

This paper aims to examine the role of the buyer-supplier relationship in improving the impact of top management involvement in the supply chain risk management. The study used 55 export-oriented manufacturing companies domiciled in East Java of Indonesia, and three respondents from top management level represented each company. Of 55, 44 companies have completed the questionnaires which means the response rate of 80%. Data collection used a questionnaire designed with a five-item Likert scale. Data analysis used the partial least square technique with Smart-PLS software version 3.0 to examine the hypotheses. The finding revealed that top management involvement affects supply chain risk management, top management involvement affects the buyer-supplier relationship, and buyer-supplier relationship affects supply chain risk management. The last finding is that buyer-supplier relationship empirically the effect of top management involvement. This paper paves the way for the manager in improving supply chain risk management by practicing top management involvement and development of a relationship with the supplier.


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