Objective: Fast track systems to stream emergency
department (ED) patients with low acuity
conditions have been introduced widely, resulting
in reduced waiting times and lengths of stay for
these patients. We aimed to prospectively assess
the impact on patient flows of a fast track system
implemented in the emergency department of an
Australian tertiary adult teaching hospital which
deals with relatively few low acuity patients.
Methods: During the 12-week trial period, patients
in Australasian Triage Scale (ATS) categories 3, 4
and 5 who were likely to be discharged were
identified at triage and assessed and treated in a
separate fast track area by ED medical and nursing
staff rostered to work exclusively in the area.
Results: The fast track area managed 21.6% of
all patients presenting during its hours of operation.
There was a 20.3% (?18 min; 95%CI, ?26
min to ?10 min) relative reduction in the average
waiting time and an 18.0% (?41 min; 95%CI, ?52
min to ?30 min) relative reduction in the average
length of stay for all discharged patients compared
with the same period the previous year. Compared
with the 12-week period before the fast track trial,
there was a 3.4% (?2.1 min; 95%CI, ?8 min to 4
min) relative reduction in the average waiting time
and a 9.7% (?20 min; 95%CI, ?31 min to ?9 min)
relative reduction in the average length of stay for
all discharged patients. There was no increase in
the average waiting time for admitted patients.
This was despite major increases in throughput
and access block in the study period.
Conclusion: Streaming fast track patients in the
emergency department of an Australian tertiary
adult teaching hospital can reduce waiting times
and length of stay for discharged patients without
increasing waiting times for admitted patients,
even in an ED with few low acuity patients.