The enabling role of decision support systems in organizational learning

2002 ◽  
Vol 32 (3) ◽  
pp. 297-309 ◽  
Author(s):  
Ganesh Datt Bhatt ◽  
Jigish Zaveri
2014 ◽  
pp. 241-259 ◽  
Author(s):  
Aleix Serrat-Capdevila ◽  
Juan B. Valdés ◽  
Hoshin V. Gupta ◽  
Graciela Schneier-Madanes

2009 ◽  
pp. 82-89
Author(s):  
John Wang ◽  
James Yao

Group decision support systems (GDSSs) which aim at increasing some of the benefits of collaboration and reducing the inherent losses are interactive information technology-based environments that support concerted and coordinated group efforts toward completion of joint tasks (Dennis, George, Jessup, Nunamaker, & Vogel, 1998). The term group support systems (GSSs) was coined at the start of the 1990’s to replace the term GDSS. The reason for this is that the role of collaborative computing was expanded to more than just supporting decision making (Patrick & Garrick, 2006). For the avoidance of any ambiguities, the latter term shall be used in the discussion throughout this paper


Author(s):  
Miroslaw Staron ◽  
Wilhelm Meding ◽  
Kent Niesel ◽  
Ola Söder

Measurement data can be used for decision support in multiple ways – from one-time, manual data collection/presentation (reporting) through flexible business intelligence solutions to online, automated measurement systems. In centralized organizations, the measurement data is often collected through reporting, but the trends in modern organizations with empowered teams, globalized development, and needs to monitor continuously longer supply chains requires shift in the design and use of measurement systems. In this chapter, we present a study of evolving measurement systems at three companies with global businesses – Ericsson, Volvo Cars, and Axis Communications. The results of the study include the identification of the timeline of the evolution, distinct generations of measurement systems and information needs in the different phases of the evolution. The experiences show how to evolve centralized decision support systems to support global and distributed decision support.


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