scholarly journals Impact of implementing a competency-based job framework for clinical research professionals on employee turnover

2020 ◽  
Vol 4 (4) ◽  
pp. 331-335
Author(s):  
Marissa Stroo ◽  
Kirubel Asfaw ◽  
Christine Deeter ◽  
Stephanie A. Freel ◽  
Rebecca J. N. Brouwer ◽  
...  

AbstractIntroduction:A new competency-based job framework was implemented for clinical research professionals at a large, clinical research-intensive academic medical center. This study evaluates the rates of turnover before and after implementation of the new framework. Turnover in this workforce (as with most) is costly; it contributes to wasted dollars and lost productivity since these are highly specialized positions requiring extensive training, regardless of experience in the field.Methods:Trends in employee turnover for 3 years prior to and after the implementation of competency-based job framework for clinical research positions were studied using human resources data. Employee demographics, turnover rates, and comparisons to national statistics are summarized.Results:Employee turnover within the clinical research professional jobs has decreased from 23% to 16%, a 45% reduction, since the implementation of competency-based job framework.Conclusion:The new jobs and career ladders, both of which are centered on a competency-based framework, have decreased the overall turnover rate in this employee population. Since little is known about the rates of turnover in clinical research, especially in the academic medical setting, the results of this analysis can provide important insights to other academic medical centers on both employee turnover rate in general and the potential impact of implementing large-scale competency-based job changes.

2019 ◽  
Vol 3 (s1) ◽  
pp. 63-63
Author(s):  
Julie Schweitzer ◽  
Julie Rainwater ◽  
Rebeca Giacinto ◽  
Hendry Ton

OBJECTIVES/SPECIFIC AIMS: To identify the most frequently reported barriers/constraints and resources by junior faculty in achieving their goals at a large medical school in the Western United States. METHODS/STUDY POPULATION: We reviewed 222 individual development plans (IDPs) from 26 departments in an academic medical center for content regarding constraints and resources to achieve activities and barriers and/or resources to achieve new goals. The content and quality of the IDPs included was ascertained using quantitative data analysis as well a review of open-ended qualitative questions. In addition to analyzing the content, the quality and percent completion of data filled out for each field in the IDP was also assessed to help identify gaps with departments in successfully completing and submitting their IDPs. RESULTS/ANTICIPATED RESULTS: Junior faculty indicated the following barriers: time/time management (55%); work/life balance (32%); funding (8%) and other (5%). Junior faculty also indicated that they had resources to help them achieve their goals, including: mentors (60%); collaborators (26%); colleagues (6%); other (8%). DISCUSSION/SIGNIFICANCE OF IMPACT: The barriers in goal achievement (e.g., time/time management & work/life balance issues) at this academic medical setting suggest that further resources regarding time management and work - life balance need to be developed and disseminated in order to assist faculty in achieving their objectives. This project also reinforces the importance of having a robust mentor or mentoring team for junior faculty. Mentors and administrators should work collaboratively with junior faculty to identify resources to improve time management and work-life balance.


2020 ◽  
Vol Publish Ahead of Print ◽  
Author(s):  
E. Sherwood Brown ◽  
Jayme Palka ◽  
Sabrina V. Helm ◽  
Alexandra Kulikova

2017 ◽  
Vol 57 (8) ◽  
pp. 958-969 ◽  
Author(s):  
Heather J. Walter ◽  
Gina Kackloudis ◽  
Emily K. Trudell ◽  
Louis Vernacchio ◽  
Jonas Bromberg ◽  
...  

The objective of this study was to assess feasibility, utilization, perceived value, and targeted behavioral health (BH) treatment self-efficacy associated with a collaborative child and adolescent psychiatry (CAP) consultation and BH education program for pediatric primary care practitioners (PCPs). Eighty-one PCPs from 41 member practices of a statewide pediatric practice association affiliated with an academic medical center participated in a program comprising on-demand telephonic CAP consultation supported by an extensive BH learning community. Findings after 2 years of implementation suggest that the program was feasible for large-scale implementation, was highly utilized and valued by PCPs, and was attributed by PCPs with enhancing their BH treatment self-efficacy and the quality of their BH care. After participation in the program, nearly all PCPs believed that mild to moderate presentations of common BH problems can be effectively managed in the primary care setting, and PCP consultation utilization was congruent with that belief.


1993 ◽  
Vol 36 (6) ◽  
pp. 741-749 ◽  
Author(s):  
Mary E. Charlson ◽  
John P. Allegrante ◽  
James P. Hollenberg ◽  
Ted P. Szatrowski ◽  
Margaret G. E. Peterson ◽  
...  

2021 ◽  
pp. 1357633X2110087
Author(s):  
Roman E Gusdorf ◽  
Kaustav P Shah ◽  
Austin J Triana ◽  
Allison B McCoy ◽  
Baldeep Pabla ◽  
...  

Introduction The need to rapidly implement telehealth at large scale during the COVID-19 pandemic led to many patients using telehealth for the first time. We assessed the effect of structured pre-visit preparatory telephone calls on success of telehealth visits and examined risk factors for unsuccessful visits. Methods A retrospective cohort study was carried out of 45,803 adult patients scheduled for a total of 64,447 telehealth appointments between March and July 2020 at an academic medical center. A subset of patients received a structured pre-visit phone call. Demographic factors and inclusion of a pre-visit call were analysed by logistic regression. Primary outcomes were non-completion of any visit and completion of phone-only versus audio-visual telehealth visits. Results A pre-visit telephone call to a subset of patients significantly increased the likelihood of a successful telehealth visit (OR 0.54; 95% CI: 0.48–0.60). Patients aged 18–30 years, those with non-commercial insurance or those of Black race were more likely to have incomplete visits. Compared to age 18–30, increasing age increased likelihood of a failed video visit: 31–50 years (OR 1.31; 95% CI: 1.13–1.51), 51–70 years (OR 2.98; 2.60–3.42) and >70 years (OR 4.16; 3.58–4.82). Those with non-commercial insurance and those of Black race (OR 1.8; 95% CI 1.67–1.92) were more likely to have a failed video visit. Discussion A structured pre-call to patients improved the likelihood of a successful video visit during widespread adoption of telehealth. Structured pre-calls to patients may be an important tool to help reduce gaps in utilization among groups.


PLoS ONE ◽  
2015 ◽  
Vol 10 (10) ◽  
pp. e0140768 ◽  
Author(s):  
Erica Rose Denhoff ◽  
Carly E. Milliren ◽  
Sarah D. de Ferranti ◽  
Sarah K. Steltz ◽  
Stavroula K. Osganian

Author(s):  
Kevin B. Read

Background: Librarians and researchers alike have long identified research data management (RDM) training as a need in biomedical research. Despite the wealth of libraries offering RDM education to their communities, clinical research is an area that has not been targeted. Clinical RDM (CRDM) is seen by its community as an essential part of the research process where established guidelines exist, yet educational initiatives in this area are unknown.Case Presentation: Leveraging the author’s academic library’s experience supporting CRDM through informationist grants and REDCap training in our medical center, we developed a 1.5 hour CRDM workshop. This workshop was designed to use established CRDM guidelines in clinical research and address common questions asked by our community through the library’s existing data support program. The workshop was offered to the entire medical center 4 times between November 2017 and July 2018. This case study describes the development, implementation, and evaluation of this workshop.Conclusions: The 4 workshops were well attended and well received by the medical center community, with 99% stating that they would recommend the class to others and 98% stating that they would use what they learned in their work. Attendees also articulated how they would implement the main competencies they learned from the workshop into their work. For the library, the effort to support CRDM has led to the coordination of a larger institutional collaborative training series to educate researchers on best practices with data, as well as the formation of institution-wide policy groups to address researcher challenges with CRDM, data transfer, and data sharing.


2020 ◽  
Vol 29 (1) ◽  
pp. 13-20 ◽  
Author(s):  
Emily A. Vargas ◽  
Sheila T. Brassel ◽  
Lilia M. Cortina ◽  
Isis H. Settles ◽  
Timothy R.B. Johnson ◽  
...  

2020 ◽  
Vol 54 (3) ◽  
Author(s):  
Jean Anne B. Toral

The Philippine General Hospital (PGH) is the designated National University Hospital, state-owned, administered and operated by the University of the Philippines Manila. It was created under Act No. 1688 of the Philippine Commission on the 17th of August 1907.1What used to be a 330-bed hospital back in 1910 when it first opened is now a 1,500-bed hospital. Over the years, it has undergone major renovations and has expanded its services. The Out-Patient Service alone sees close to 600,000 patients in a year. It caters to 18 fully accredited residency and 65 post-residency fellowship training programs. The PGH vision remains clear, that is, to be “globally competitive and committed to the health of the Filipino people, through a system of networking and teamwork of competent, compassionate and ethical professionals, and shall be the center of excellence and leadership in health care training and research that impacts on health policies”.2Its mission for research is to undertake biomedical and health system researches that will serve as basis for relevant health policies. Why should a national university hospital take the tab on research? Research in the health sciences can really be expensive. There is manpower, equipment, diagnostics, and workspace needed. Though it is also true that science should be able to adopt to the environment where research can be done. Researchers would always say the environment can be made more conducive for the conduct of research. At the turn of the century, Dr. William Pinsky of the Alton Oschner Medical Foundation of New Orleans identified the roles of the academic medical center in research.3Research can take many forms from bench to health services to clinics. Clinical research, in particular, aims to promote health. Clinical trials find home in these centers. But the clear edge is in the large and diverse population of patients coupled with interested and experienced investigators. Having organizational support and infrastructure to carry the research make the process even better. Philippine General Hospital has taken gradual steps to make the institution more conducive for research. A research agenda was developed which was consistent with the National Unified Health Research Agenda (NUHRA). A dedicated research fund was established which its research office coordinates. Humble research grants have been given to trainees, faculty, nurses, and paramedicals now on its third year. Subscription to 2 lead journals has been made where constituents can publish their works. The question now is what is the role of PGH as a funder? Is it taking the traditional role? Or is a stepping up on its way? Kessler and Glasgow defined the traditional funder’s role as following these steps: receive grant applications, evaluate the applicants, fund the most suitable ones, and evaluate research outputs.4 There is a necessity, however, for an emergent role for research funders. This is what Brantnell et al define as facilitative.5 The facilitative role has something to do with implementation: facilitating the steps leading to implementation and the implementation itself. They further gave examples of facilitate roles as follows: Involvement in implementation of innovations in health care; advocating for the use of research results; managing implementation programs; creating interaction between researchers and research users; making sure that researchers submit an implementation plan together with their grant application; and disseminating research findings. Implementation needs initiators, facilitators, and persons responsible for it. There has to be a monitoring process for the implementation outcomes. The effectiveness of interventions found in research finds its true value when applied to the end-users. Imperative to this implementation process is also adopting to expansions in clinical research including “big data” repositories across clinical networks, involvement of communities, and focusing on quality improvement, patient satisfaction, efficiency, and integration of these in healthcare delivery.6 This facilitative role and the implementation process may be the answer to the problems of wide knowledge-practice gap, inadequate implementation of clinical research, and ultimately optimal patient care in the setting of a national university hospital. This is the direction the national university hospital as a researcher and funder has to take for a better health service delivery to the constituents it dutifully serves.     Jean Anne B. Toral, MD, MScCoordinator for ResearchPhilippine General Hospital       REFERENCES1. Acts of the Philippine Commission [Internet]. [cited 2020 June 4]. Available from: www.officialgazette.gov.ph.2. Habana MAE, editor. University of the Philippines Manila Philippine General Hospital Training Manual 2017, published by the Office of theDeputy Director for Health Operations.3. Pinsky WW. The roles of research in an academic medical center. Ochsner J. 2000; 2(4):201-2.4. Kessler R, Glasgow RE. A proposal to speed translation of healthcare research into practice: dramatic change is needed. Am J Prev Med. 2011;40(6):637-44.5. Brantnell A, Baraldi E, van Achterberg T, Winblad U. Research funders’ roles and perceived responsibilities in relation to the implementation ofclinical research results: a multiple case study of Swedish research funders. Implement Sci. 2015; 10:100.6. Konstam MA, Hill JA, Kovacs RJ, Harrington RA, Arrighi JA, Khera A. The Academic Medical System: reinvention to survive the revolution inhealth care. J Am Coll Cardiol. 2017; 69(10):1305-12.


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