Normative conflict resolution strategies and the role of social skills

2007 ◽  
Author(s):  
Hiroshi Shimizu ◽  
Ikuo Daibo
2020 ◽  
Vol 4 (1) ◽  
pp. 233
Author(s):  
Aimen Mairaj ◽  
Danish Ahmed Siddiqui

The purpose of this research is to determine the relationship between conflict resolution strategies (accommodating, avoiding, compromising, collaborating, and competing) with workplace frustration and organizational citizenship behavior (OCB) with the moderating role of trait emotional intelligence (EI) on their relations. Data was collected through a close-ended questionnaire from 298 employees (male = 197, female =101) working at different private organizations of the manufacturing and service industry within the city of Karachi. The data were analyzed using confirmatory factor analysis and structured equation modeling. The results indicated that accommodating and avoiding strategies don’t seem to have any effect on both frustration and OCB. Accommodating seems positively and significantly affect both. Compromising significantly and positively affect OCB, however, dominating is affecting frustration. Emotional Intelligence also seems to influences both OCB and frustration. EI also complements accommodating and collaboration strategies with workplace frustration. This study is first of its kind in the local context in private sectors and paves the way for further research in the public sector.


2010 ◽  
Vol 38 (1) ◽  
pp. 75-86 ◽  
Author(s):  
Samuel O. Salami

The relationship between conflict resolution strategies and organizational citizenship behavior (OCB) and the moderating role of trait Emotional Intelligence (EI) were investigated. Participants were 320 public servants (male = 180, female = 140) randomly selected from 5 states in southwestern Nigeria. Measures of trait EI, OCB, and conflict resolution strategies were administered to the respondents, and multiple regression was used to analyze the data collected. The results indicate that forcing and withdrawing strategies negatively and significantly predicted OCB. Confronting, compromising, and smoothing strategies significantly predicted OCB. Trait EI moderated the relationship between OCB and forcing and withdrawing strategies. It was recommended that counseling and organizational psychologists should design trait EI education and training in conflict resolution for both subordinates and superiors in work organizations.


2020 ◽  
Vol 14 (1) ◽  
pp. 106-118
Author(s):  
Solomon Amiara Amiara ◽  
Peace Udoamaka Odii ◽  
Obiora I. Nwobi

This paper examined the role of De Norsemen Kclub Incorporated in peace building and conflict transformation in an environmentally challenged society like Nigeria. Over the years, environmental crisis has become a re-occurring decimal that threatens the sovereignty of Nigeria with the civil societies, religious leaders and nongovernmental organisations seeking to proffer solutions. However, arguments have raged on whether or not De Norsemen has the capacity to ensure peace and resolve conflict in a volatile country like Nigeria. Some are of the opinion that De Norsemen Kclub lacks the legitimate powers to maintain peace because of their inclination to school cult gangs and therefore, they should be proscribed. Other side of the argument opines that De Norsemen Kclub Incorporated are legitimate organization registered under the Corporate Affairs Commission whose motto is “service to humanity” and since conflict is a threat to human security, they therefore have the powers to advocate for peace. Against this background, this paper argued that peace building and conflict transformation are concepts in conflict resolution strategies that are often taken to ensure that conflicts in the society are deescalated and reduced to the barest minimal. The position of the paper is that De Norsemen Kclub is not associated with any form of cultism, they operate under the sovereign constitution of Nigeria and has right like other nongovernmental organisations to make peace and resolve conflict in Nigeria. Key Words: Peace building, conflict transformation, De Norsemen, environment, society


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