scholarly journals The relationship of school climate and conflict resolution strategies with academic identity and engagement: the role of mediator conscientiousness

2019 ◽  
Vol 6 (5) ◽  
pp. 14-26
Author(s):  
Morteza Omidian ◽  
Foruzan Bagheban Zade ◽  
Gholam Hossein Maktabi ◽  
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2010 ◽  
Vol 38 (1) ◽  
pp. 75-86 ◽  
Author(s):  
Samuel O. Salami

The relationship between conflict resolution strategies and organizational citizenship behavior (OCB) and the moderating role of trait Emotional Intelligence (EI) were investigated. Participants were 320 public servants (male = 180, female = 140) randomly selected from 5 states in southwestern Nigeria. Measures of trait EI, OCB, and conflict resolution strategies were administered to the respondents, and multiple regression was used to analyze the data collected. The results indicate that forcing and withdrawing strategies negatively and significantly predicted OCB. Confronting, compromising, and smoothing strategies significantly predicted OCB. Trait EI moderated the relationship between OCB and forcing and withdrawing strategies. It was recommended that counseling and organizational psychologists should design trait EI education and training in conflict resolution for both subordinates and superiors in work organizations.


2016 ◽  
Vol 21 (1) ◽  
pp. 541-565
Author(s):  
Hyang-Ah Park ◽  
Gu-Taek Bae ◽  
Gang-Hee Won ◽  
Jung-Hee Cho ◽  
Geun-Hye Jeong

2020 ◽  
Vol 4 (1) ◽  
pp. 233
Author(s):  
Aimen Mairaj ◽  
Danish Ahmed Siddiqui

The purpose of this research is to determine the relationship between conflict resolution strategies (accommodating, avoiding, compromising, collaborating, and competing) with workplace frustration and organizational citizenship behavior (OCB) with the moderating role of trait emotional intelligence (EI) on their relations. Data was collected through a close-ended questionnaire from 298 employees (male = 197, female =101) working at different private organizations of the manufacturing and service industry within the city of Karachi. The data were analyzed using confirmatory factor analysis and structured equation modeling. The results indicated that accommodating and avoiding strategies don’t seem to have any effect on both frustration and OCB. Accommodating seems positively and significantly affect both. Compromising significantly and positively affect OCB, however, dominating is affecting frustration. Emotional Intelligence also seems to influences both OCB and frustration. EI also complements accommodating and collaboration strategies with workplace frustration. This study is first of its kind in the local context in private sectors and paves the way for further research in the public sector.


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