Personification of voice user interfaces: Impacts on user performance

2006 ◽  
Author(s):  
Benjamin A. Knott ◽  
Philip Kortum
Keyword(s):  
User Interfaces ◽  
User Performance ◽  
Voice User

scholarly journals Voice Versus Keyboard and Mouse for Text Creation on Arabic User Interfaces

2022 ◽  
Author(s):  
Khalid Majrashi
Keyword(s):  
Speech Recognition ◽  
Automatic Speech Recognition ◽  
User Interfaces ◽  
Voice Recognition ◽  
User Interaction ◽  
Learning Curves ◽  
User Performance ◽  
Voice User

Voice User Interfaces (VUIs) are increasingly popular owing to improvements in automatic speech recognition. However, the understanding of user interaction with VUIs, particularly Arabic VUIs, remains limited. Hence, this research compared user performance, learnability, and satisfaction when using voice and keyboard-and-mouse input modalities for text creation on Arabic user interfaces. A Voice-enabled Email Interface (VEI) and a Traditional Email Interface (TEI) were developed. Forty participants attempted pre-prepared and self-generated message creation tasks using voice on the VEI, and the keyboard-and-mouse modal on the TEI. The results showed that participants were faster (by 1.76 to 2.67 minutes) in pre-prepared message creation using voice than using the keyboard and mouse. Participants were also faster (by 1.72 to 2.49 minutes) in self-generated message creation using voice than using the keyboard and mouse. Although the learning curves were more efficient with the VEI, more participants were satisfied with the TEI. With the VEI, participants reported problems, such as misrecognitions and misspellings, but were satisfied about the visibility of possible executable commands and about the overall accuracy of voice recognition.

Usability Methodologies for Real-Life Voice User Interfaces

2009 ◽  
Vol 4 (4) ◽  
pp. 78-94 ◽  
Author(s):  
Georgios Kouroupetroglou ◽  
Dimitris Spiliotopoulos
Keyword(s):  
User Interfaces ◽  
Theoretical Perspective ◽  
Real Life ◽  
Usability Testing ◽  
Web Interfaces ◽  
Development Framework ◽  
Development Lifecycle ◽  
Conversational Interfaces ◽  
Voice User ◽  
Deployed Systems

This paper studies the usability methodologies for spoken dialogue web interfaces along with the appropriate designer-needs analysis. The work unfolds a theoretical perspective to the methods that are extensively used and provides a framework description for creating and testing usable content and applications for conversational interfaces. The main concerns include the design issues for usability testing and evaluation during the development lifecycle, the basic customer experience metrics and the problems that arise after the deployment of real-life systems. Through the discussion of the evaluation and testing methods, this paper argues on the importance and the potential of wizard-based functional assessment and usability testing for deployed systems, presenting an appropriate environment as part of an integrated development framework.

scholarly journals The state of voice user interfaces in Latin America

2020 ◽  
pp. 28
Author(s):  
Adriana L Iñiguez-Carrillo ◽  
Laura S Gaytán-Lugo ◽  
Rocío Maciel-Arellano ◽  
Miguel A García-Ruiz ◽  
Daniel Aréchiga
Keyword(s):  
Latin America ◽  
Latin American ◽  
Language Processing ◽  
User Interfaces ◽  
Speech Processing ◽  
The United States ◽  
The State ◽  
Conversational Agents ◽  
Voice User ◽  
Latin American Countries

This paper describes and analyzes the state of research in Voice User Interfaces (VUIs) in Latin America based on the review of scientific documents published in SCOPUS from 1999 to June 2020, through a bibliometric analysis. We analyzed 419 academic papers. Although a gradual increase is observed over the years, the number of published documents has increased considerably since 2014. Brazil (44%) and Mexico (28%) are the countries with more documents published. Co-authorship occurs between Latin American countries (Brazil, Argentina, Mexico, Ecuador, and Costa Rica). However, the mayor collaboration from Latin American countries occurs with the United States, France, Germany, Spain, Portugal, the United Kingdom, and Japan. The main researched topics are studies of automatic speech recognition, artificial intelligence, speech processing, and human-computer interaction, which have grown over the past few years. Natural language processing, conversational agents, user experience, and chatbots are keywords related to more recent studies. Our analysis reveals that the primary active research developed in the short-term future are personal assistants and assistive technology using voice user interfaces.

Multilayered Approach to Evaluate Mobile User Interfaces

2008 ◽  
pp. 847-862 ◽  
Author(s):  
Maria de Fátima Queiroz Vieira Turnell ◽  
José Eustáquio Rangel de Queiroz ◽  
Danilo de Sousa Ferreira
Keyword(s):  
Mobile Technology ◽  
User Interfaces ◽  
Personal Digital Assistant ◽  
Evaluation Process ◽  
Field Evaluation ◽  
Mobile User ◽  
Laboratory Evaluation ◽  
User Performance ◽  
Evaluation Approaches

This chapter presents a method for the evaluation of user interfaces for mobile applications. The method is based upon an approach that combines user opinion, standard conformity assessment, and user performance measurement. It focuses on the evaluation settings and techniques employed in the evaluation process, while offering a comparison between the laboratory evaluation and field evaluation approaches. The method’s presentation and the evaluation comparison will be supported by a discussion of the results obtained from the method’s application to a case study involving a Personal Digital Assistant (PDA). This chapter argues that the experience gained from evaluating conventional user interfaces can be applied to the world of mobile technology.

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