The Organizational Multicultural Competence Assessment (OMCA): A tool to assess an organization’s multicultural competence and adherence to the National Standards for Culturally and Linguistically Appropriate Services in Health and Healthcare (the National CLAS Standards).

This article is an abridged version of a book chapter, Culturally and Linguistically Appropriate Services, published in the Handbook of Home Health Care Administration, Sixth Edition (Marilyn Harris, editor). The article describes the importance of culturally and linguistically competent care for the success of home health agencies. It uses the 15 standards of the National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (CLAS Standards) as an outline for identifying strategies that home health leaders can incorporate into their agencies’ practices to enhance their care to culturally and linguistically diverse patients. Providing services that produce equitable outcomes for diverse patients is likely to enhance agency Home Health Compare and HHCAHPS (Home Health Care Consumer Assessment of Healthcare Providers and Systems) scores, Star Ratings, and reimbursement in a value-based reimbursement model.

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NATIONAL STANDARDS ON CULTURALLY AND LINGUISTICALLY APPROPRIATE SERVICES

Seeing Patients ◽

10.2307/j.ctvjk2xx5.19 ◽

2011 ◽

pp. 305-308

Keyword(s):

National Standards ◽

Linguistically Appropriate

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National Standards for Culturally and Linguistically Appropriate Services in Health Care: Final Report

PsycEXTRA Dataset ◽

10.1037/e568422010-001 ◽

2001 ◽

Cited By ~ 1

Keyword(s):

Health Care ◽

National Standards ◽

Final Report ◽

Linguistically Appropriate

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The National Standards for Culturally and Linguistically Appropriate Services in Health Care

Care Management Journals ◽

10.1891/1521-0987.3.2.77 ◽

2002 ◽

Vol 3 (2) ◽

pp. 77-83 ◽

Cited By ~ 9

Author(s):

Mary Curry Narayan

Keyword(s):

Health Care ◽

Home Health Care ◽

Minority Health ◽

Home Health ◽

Linguistic Competence ◽

National Standards ◽

Cultural And Linguistic Competence ◽

Linguistically Appropriate

In December 2000, the Office of Minority Health published the National Standards on Culturally and Linguistically Appropriate Services in Health Care (CLAS Standards). These standards provide a framework for building the cultural and linguistic competence of home health care agencies. This article describes each of the 14 standards and suggests strategies for meeting the cultural and linguistic needs of home health care patients.

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