Internal marketing, organisational culture, job satisfaction, and organisational performance in non-life insurance

2009 ◽  
Vol 30 (6) ◽  
pp. 793-809 ◽  
Author(s):  
Yung-Ming Shiu ◽  
Tsu-Wei Yu
2021 ◽  
pp. 0143831X2110142
Author(s):  
Getinet Astatike Haile

The article examines the link between workplace disability (WD) and workplace job satisfaction (JS) using data from WERS2011. Controlling for a rich set of workplace characteristics including organisational culture, the study finds a significant negative relationship between JS and the share of disabled respondents within workplaces. Notably, Seemingly Unrelated Regression (SUR)-based analysis distinguishing between disabled and non-disabled respondents reveals that the negative relationship found is specific to non-disabled respondents. Moreover, disability equality policies are found to be significantly positively related with disabled respondents’ JS while they are negatively related with the JS of their non-disabled counterparts. The article ponders if there is a co-worker aspect to the WD–JS link and whether HR policies may need to take heed of co-worker dynamics in this respect.


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