DEVELOPING AN E-GOVERNMENT PERFORMANCE EVALUATION SYSTEM—A STUDY FROM CITIZEN SUBJECTIVE ASPECTS

2002 ◽  
Vol 19 (2) ◽  
pp. 39-52
Author(s):  
Chi-Kuang Chen ◽  
Jie-Sheng Cheng ◽  
Kuo-Ming Wang
2014 ◽  
Vol 571-572 ◽  
pp. 1140-1143
Author(s):  
Ying Zhang ◽  
Li Hui Xiong

China's e-government performance evaluation is at the initial stage, there is a long way to go for its practical and theoretical study to explore, how to build a science of e-government performance evaluation system is a far-reaching a major issue. After discussing the connotation of e-government, modern government functions as well as government performance assessment, the article, based on the actual development of China's e-government, separately expounded on target, subject, object of China's e-government performance evaluation and made the idea of constructing the government performance evaluation, which is to provide reference for establishment a more scientific and accurate evaluation of government performance. This work is in order to promote the orderly development of e-government.


2016 ◽  
Vol 55 (1) ◽  
pp. 49-72
Author(s):  
Maryam Tanwir ◽  
Azam Chaudhry

Extant literature informs that the modern state requires a civil service whose performance is accurately measured, evaluated and subsequently rewarded (or punished). In this paper we use Pakistan as a case study of a country in which the performance evaluation system is obsolete and resistant to change. After analysing literature on the importance of performance management systems in bureaucracies, we evaluate the present structure of the Pakistani performance evaluation system of civil servants and identify its major weaknesses. We then present the results of a unique survey of senior civil servants which informs on how they viewed potential reforms of the current system. Based on this, we present a revised instrument to more accurately measure the performance of Pakistani civil servants, which both adapts the existing instrument while being cognizant of the international best practices. Finally we look at some of the significant political economy factors that could hinder the introduction of a new performance management system. Keywords: Performance Evaluation, Political Manipulation, SMART, Political Alignment Performance Management, Civil Service


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