Consumer’s Regulatory Knowledge of Prescription Drug Advertising and Health Risk Awareness: The Moderating Role of Risk Information Prominence

2019 ◽  
Vol 35 (6) ◽  
pp. 696-706
Author(s):  
Ilwoo Ju ◽  
Jennifer E. Ohs ◽  
Jin Seong Park
Author(s):  
Ilwoo Ju

Purpose The purpose of this study is to examine the effects of consumers’ prescription drug advertising (DTCA) skepticism on their advertising evaluation. In addition, the study investigates the moderating role of health risk information location in DTCA and the mediating role of perceived message effectiveness to address when and how the skepticism effects are maximized or minimized. Design/methodology/approach The study used a controlled lab experiment to enhance internal validity. Findings This study found that when risk information was presented earlier in a more prominent manner, it appeared to reduce the DTCA skepticism effects. In contrast, the DTCA skepticism effects remained considerable when benefit information was presented earlier. Research limitations/implications The artificial nature of the controlled lab setting suggests conducting future research in a more natural setting using various therapeutic and product categories to enhance ecological and external validity. Practical implications Pharmaceutical marketers could reduce consumers’ DTCA skepticism effects on their advertising evaluation by using situational message strategies. The prominence of health risk disclosure could be one of such strategies. Social implications The FDA’s industry guidance for DTCA risk communication suggests that the location of risk information in the ad may play an important role in determining its prominence. However, little is known about how complying with the FDA’s risk communication guidance by presenting a more prominent risk disclosure can affect consumers’ ad evaluation by affecting the DTCA skepticism effects. The current study provides empirical evidence for the importance of the health risk disclosure prominence. Originality/value Because the FDA’s release of the DTCA risk communication guidance, little empirical research has been conducted to examine a wide range of situational message factors that may affect consumers’ response to DTCA risk communication. The current study filled the gap in the literature by addressing the interplay between consumer and message factors in the DTCA context.


Author(s):  
Ilwoo Ju

Purpose The purpose of the study was to examine the effects of prescription drug advertising health risk disclosure prominence and the mediating role of introspective message attention. Design/methodology/approach An experiment was conducted to test varying levels of health risk disclosure prominence in prescription drug advertising (high vs low). Findings The results showed that a more prominent health risk disclosure than a less prominent one enhanced introspective message attention, risk knowledge and risk perception of the drug’s side effects. In addition, the introspective attention mediated the health risk disclosure effects on risk knowledge and risk perception. Research limitations/implications The artificial experimental setting should be considered. In addition, various therapeutic categories and health risk disclosure formats need to be examined. Practical implications To ensure fair balance in prescription drug advertising, message designers should present a sufficient level of health risk disclosure prominence. Social implications To encourage consumers to make informed prescription drug decisions, health risk information provided through prescription drug advertising may be important. Health-marketing promotional messages should address fair balance by considering health risk disclosure prominence. Originality/value Although the FDA has issued its risk communication guidance draft for pharmaceutical manufacturers to ensure fair balance between benefit and risk information in pharmaceutical promotion, little empirical research has been conducted to test the health risk disclosure prominence effects on consumers’ health-related perception about the drug. This study fills the gap in the literature.


1992 ◽  
Vol 22 (2) ◽  
pp. 265-276 ◽  
Author(s):  
Marianne R. Watts ◽  
Judith D. Wilkenfeld

The article focuses on the manner in which the Federal Trade Commission regulates advertising in general and over-the-counter drug advertising in particular. It also highlights the cooperation that exists between the Commission and the Food and Drug Administration in both food and drug matters.


2017 ◽  
Vol 36 (2) ◽  
pp. 236-245 ◽  
Author(s):  
Helen W. Sullivan ◽  
Vanessa Boudewyns ◽  
Amie O'Donoghue ◽  
Sandra Marshall ◽  
Pamela A. Williams

Sign in / Sign up

Export Citation Format

Share Document