Identification of Delighters and Frustrators in Vegan-friendly Restaurant Experiences via Semantic Network Analysis: Evidence from Online Reviews

Author(s):  
Munhyang (Moon) Oh ◽  
Frank Badu Baiden ◽  
Seongseop (Sam) Kim ◽  
Joseph Lema
2016 ◽  
Vol 5 (2) ◽  
pp. 27-41
Author(s):  
Kyung Sik Kim ◽  
Bo Ram Hyun ◽  
Byung Kook Lee ◽  
Mi Ran Jang

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