Job Satisfaction Among Child Welfare Workers in Public and Performance-Based Contracting Environments

2009 ◽  
Vol 3 (2) ◽  
pp. 159-172 ◽  
Author(s):  
Karla T. Washington ◽  
Dong Pil Yoon ◽  
Colleen Galambos ◽  
Michael Kelly
2003 ◽  
Vol 84 (1) ◽  
pp. 7-12 ◽  
Author(s):  
Susan G. Bednar

The critical role played by child welfare workers in the protection of abused and neglected children is seriously undermined by rapid staff turnover and the impaired performance associated with burnout and job dissatisfaction. This review examines research on job satisfaction in child welfare systems and on factors that influence a worker's decision to leave a job or stay, as well as organizational climate factors which have been linked to job satisfaction, consumer satisfaction, and client outcomes. While ample information is available about what is needed to create satisfying work environments for child welfare workers, this knowledge has not been systematically applied. Incorporating existing knowledge into child welfare practice should be a priority, as should research that focuses on organizational variables that may impact service quality and outcomes as well as employee satisfaction. Questions remain about the long-term impact of increased job satisfaction and improved organizational climate on worker retention and client outcomes.


2018 ◽  
Vol 19 (2) ◽  
pp. 192-215 ◽  
Author(s):  
Sandhya Rao Hermon ◽  
Rose Chahla

Summary Stress and satisfaction have long been topics of research and interest in public child welfare, particularly in relation to their links with retention. Fewer studies have focused on specific facets of stress and satisfaction among public child welfare workers. In this sample of 160 retained specially-trained former students, sources of stress and satisfaction were examined three and five years after the conclusion of the students’ work obligation. Findings With regard to stress, paired t-tests revealed that while workload stress increased from Year 3 to Year 5, child-related stress went down. The same downward movement was also noted for the work–life flexibility aspect of job satisfaction from Years 3 to 5. Additionally, regression analyses indicated that higher workload stress at Year 3 was predictive of diminished satisfaction with client relationships. Applications The findings suggest that even among retained staff, workload stress can be caustic, diminishing job satisfaction with client relationships. Implications for public child welfare agencies, and the importance of going beyond retention as a final measure for worker success are explored.


2021 ◽  
pp. 104973152098484 ◽  
Author(s):  
Karmen Toros

This article explores child welfare workers’ experiences of children’s participation in decision making in the child protection system. The systematic review follows the principles of the Preferred Reporting Items for Systematic Reviews and Meta-Analyses statement and includes 12 peer-reviewed articles published in academic journals from 2009 to 2019. Findings indicate that children’s participation in decision making is generally limited or nonexistent. The age of the child is an important determining factor concerning whether the child is given the opportunity to participate in decision making. Potential harm for children that may result from participation is considered when deciding on whether to include a child in the decision-making process.


Sign in / Sign up

Export Citation Format

Share Document