Research in Cooperative Distributed Problem Solving (CDPS) considers how problem-solving tasks should be allocated among a group of agents and how the agents should coordinate their actions to achieve effective problem solving. For some CDPS systems, negotiation plays an important role in how agents cooperate. We define negotiation as the process of information exchange by which the agents act to resolve inconsistent views and to reach agreement on how they should work together in order to cooperate effectively. We describe a generic model, the Recursive Negotiation Model (RNM), that can serve as a basis for classifying and specifying where conflict resolution among multiple experts, viewpoints, or types of reasoning is needed in building a sophisticated CDPS system. This model defines where and how negotiation can be applied during problem solving based on structuring problem solving into four stages: problem formulation, focus-of-attention, allocation of goals or tasks to agents, and achievement of goals or tasks. We further discuss how the degree of agent participation in control decisions, including decisions about assigning responsibility to agents, influences the nature of negotiation within a particular system. Through this model, we emphasize that negotiation may be a recursive, complex, and pervasive process that is used to resolve conflicts in both domain-level and control-level problem solving. Finally, we survey existing negotiation frameworks and how they relate to our generic model.
Measuring the effectiveness of online problem-solving tutorials by multi-level knowledge transfer
