A study of children’s help-seeking behavior in 5 Cleveland, Ohio (USA) neighborhoods revealed the important role played by particular members of neighborhood institutions and establishments not commonly considered in research on children’s social networks: the school crossing guard, the librarian at the local public library branch, and the store owner/clerk at the neighborhood convenience store. These roles—above and beyond their “position descriptions”—ranged from provisioner of winter clothing in the case of crossing guards to mediator of child disputes in the case of public librarians. Moreover, crossing guards, librarians, and store owners/clerks were identi?ed by some children as resources for dealing with bullies. The implications of these unrecognized supportive roles are discussed.
