Information technology portfolio management implementation: a case study

2016 ◽  
Vol 29 (6) ◽  
pp. 841-859 ◽  
Author(s):  
Haya Ajjan ◽  
Ram L. Kumar ◽  
Chandrasekar Subramaniam
Keyword(s):  
Portfolio Management ◽  
Implementation Process ◽  
Structuration Theory ◽  
Steering Committee ◽  
Successful Implementation ◽  
Longitudinal Case Study ◽  
Content Type ◽  
Study Approach ◽  
Under Performing

Purpose The purpose of this paper is to examine the implementation of IT portfolio management (IT PoM) and develop a framework guided by adaptive structuration theory to describe the key structures, features, and appropriation steps needed to effectively manage IT investments and assets. Design/methodology/approach Using a longitudinal case study approach, data were collected over an eight-month period from a US Fortune 500 company during its IT PoM implementation effort. Findings The case analysis highlights three major IT PoM features appropriated by the organization: creating the portfolio; assessing and analyzing the portfolio characteristics based on risk, benefits, alignment, criticality, and cost; and balancing decisions to start projects or terminate under-performing IT assets such as servers and applications. The spirit of IT PoM was interpreted differently by different stakeholders (data providers, business units, and IT PoM team) leading to resistance to implementation. The case data underscores the importance of establishing a governance steering committee and new internal structures to help push the balancing decisions across the organization. Research limitations/implications The results are useful in developing guidelines and strategies to achieve successful implementation of IT PoM and to highlight critical factors that practitioners need to pay close attention to during an IT PoM implementation. Originality/value This study represents one of the first attempts to describe a detailed IT PoM implementation process and how IT PoM appropriation process can lead to improved decision making within the organization.

Hospital-based violence intervention: strategies for cultivating internal support, community partnerships, and strengthening practitioner engagement

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sheetal Ranjan ◽  
Aakash K. Shah ◽  
C. Clare Strange ◽  
Kate Stillman
Keyword(s):  
Community Violence ◽  
Medical Center ◽  
Implementation Process ◽  
Community Partnerships ◽  
Successful Implementation ◽  
Content Type ◽  
Study Approach ◽  
Violence Intervention ◽  
Internal Support

Purpose The purpose of this paper is to present strategies for cultivating internal support, community partnerships and practitioner engagement for Hospital-based Violence Intervention Programs (HVIPs). In response to growing concerns about community violence and calls to engage the community in its solutions, HVIPs have increased in popularity as innovative and transdisciplinary approaches to violence intervention. HVIPs are one strategy under the broad purview of public health approaches to crime and violence – focusing on reaching recent victims of violence in emergency departments and leveraging this “teachable moment” to offer wrap-around services geared toward preventing future violence or revictimization. Design/methodology/approach This paper uses an autoethnographic and case study approach of Project HEAL (Help, Empower and Lead), a newly established HVIP at Jersey Shore University Medical Center. Findings While there is no “standard” approach, the importance of strong community partnerships and practitioner engagement prior to and during the HVIP implementation process is second to none. Research limitations/implications This case study of Project HEAL’s initial implementation will provide information that can assist other HVIPs in creating and sustaining necessary internal support, community partnerships and practitioner engagement, and potentially help navigate forthcoming statewide and federal efforts. Originality/value Development of meaningful community partnerships and achievement of a high level of engagement from practitioners are key to the successful implementation of HVIPs, the processes of which are not always documented in literature.

Altice: creating a complex and constantly evolving empire

2018 ◽  
Vol 20 (6) ◽  
pp. 545-567 ◽  
Author(s):  
Jason Whalley ◽  
Peter Curwen
Keyword(s):  
Mobile Networks ◽  
Annual Reports ◽  
Negative Consequences ◽  
Longitudinal Case Study ◽  
Multiple Sources ◽  
Content Type ◽  
Holding Companies ◽  
Study Approach ◽  
The Usa

Purpose This paper aims to shed light on the development of Altice, a French-based but multinational operator of cable and mobile networks. Design/methodology/approach A detailed longitudinal case study approach is adopted covering the period 2002 to 2018 (inclusive). Data are drawn from multiple sources, including the annual reports of Altice, its filings with the Securities & Exchange Commission, the prospectuses of Altice S.A. and Altice USA and the trade press. Findings The paper demonstrates how, until recently, Altice’s presence in France was relatively limited. This changed, however, with the acquisition of Numericable and SFR. These purchases, along with those of Suddenlink and Cablevision in the USA, were funded by a substantial increase in Altice’s debt burden. To address the negative consequences of this burden, Altice has retrenched through selling or planning to sell some of its operations and spinning-off Altice USA to its existing shareholders. Research limitations/implications The paper highlights the complexity of multinational telecommunication companies. The challenges of developing a longitudinal case study of a company that operates in multiple countries through cascading holding companies is also illustrated by the paper. Practical implications There is a need for more data to be available in the public domain. This will, amongst other things, facilitate the analysis of companies like Altice that operate internationally and bundle products together to enhance their competitiveness. Originality/value This paper charts the growth of Altice, highlighting the role played by frequent merger and acquisition activity and debt in shaping its development and strategy.

scholarly journals The role of entrepreneurial orientation in crisis management: evidence from family firms in enterprising communities

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Börje Boers ◽  
Thomas Henschel
Keyword(s):  
Crisis Management ◽  
Risk Taking ◽  
Entrepreneurial Orientation ◽  
Family Firms ◽  
Annual Reports ◽  
Longitudinal Case Study ◽  
Content Type ◽  
Study Approach

Purpose The purpose of this paper is to explore and understand how family firms manage a crisis by applying a processual and longitudinal perspective. The objective is to find out how crisis management is approached by family firms in Sweden, Scotland and Germany, using entrepreneurial orientation (EO) as an analytical lens. Further, this paper investigates the role of the owning family in creating and solving a crisis in family firms. Design/methodology/approach This study follows a processual and longitudinal case study approach. Cases are drawn from Germany, Scotland and Sweden. Data collection is based on a combination of interviews with archival data such as annual reports and press clippings. Findings The results show that all studied firms had high levels of autonomy combined with high risk-taking. It is noteworthy, that these dimensions also help to overcome the crisis. Risk-taking and proactiveness can be useful for addressing the crisis. Under certain circumstances, even innovativeness can help to develop new offers. Autonomy is considered central in family firms and only extraordinary circumstances can be owning families make willing to compromise on it. The EO-dimensions are not all relevant at all times. Rather, family firms will emphasize the dimensions during the consecutive stages differently. Originality/value This study compares case companies from Germany, Scotland and Sweden and how EO contributes to their crisis management by taking a longitudinal and processual perspective. Its originality lies in the in-depth studies of companies from three countries.

Collaborative capabilities of cause-based social entrepreneurship alliance of firms

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lamin B. Ceesay ◽  
Cecilia Rossignoli ◽  
Raj V. Mahto
Keyword(s):  
Social Entrepreneurship ◽  
Small Firms ◽  
Longitudinal Case Study ◽  
Content Type ◽  
Social Mission ◽  
Study Approach ◽  
Social Alliance ◽  
Social Cause ◽  
Collaborative Capabilities

PurposeThis study examines the collaborative value practices of cause-based social entrepreneurship alliances. We investigate key drivers of value creation in such alliances.Design/methodology/approachThe study utilizes a longitudinal case study design approach involving four northern Italian businesses for investigating the cause-based social alliances.FindingsThe study findings suggest that cause-based alliance differ from other business relationships due to social mission of the alliance and orientation of partners to a specific social cause. However, over time involved firm may pursue commercial interests.Research limitations/implicationsThe study utilizes a qualitative case study approach to examine the issues. This may have implications on generalizability of study findings. Further, the sample is limited to small firms, which limit its relevance for large firms.Practical implicationsManagers can utilize the study findings to guide the organizing process of a successful cause-based alliance and can implement it with positive outcomes for their firm.Originality/valueThis is one of the first study on the emerging phenomenon of cause-based social alliance. It contributes to the literature on social entrepreneurship. It informs and guides practitioners about motivations and drivers of such alliances.

Analyzing governance challenges using Process Net-Map: a case study of a government microcredit scheme in Bangladesh

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mst Tania Parvin ◽  
Regina Birner
Keyword(s):  
Implementation Process ◽  
Political Influence ◽  
Mapping Technique ◽  
Content Type ◽  
Study Approach ◽  
Depth Analysis ◽  
Governance Challenges ◽  
Lending Policy ◽  
Process Net

Purpose This paper aims to examine the governance challenges confronted by a government microcredit program in Bangladesh following a case study approach. Design/methodology/approach A novel qualitative research tool called process net-map (PNM) was applied to develop a framework for visual understanding of the exact credit implementation process and to identify the actors responsible for creating governance challenges. Key informant interviews were also conducted to identify and distinguish the challenges faced by both the supply-side and demand-side stakeholders. Findings The findings reveal that the studied case faced problems in allocating adequate resources to human and physical capacity development. It was combined with the shortage of funds that made it impossible to meet the clients’ expectations. The lack of legal and regulatory framework disabled the organization from controlling political influence and corruption in the system. Moreover, the policy of lending only to groups proved counterproductive as it led to the exclusion of potentially viable borrowers. Practical implications The key recommendation of the study is on increasing the microcredit fund and a reform of the group lending policy along with several other recommendations. Originality/value The PNM is a newly developed participatory mapping technique that has not been applied in the field of microfinance. Therefore, the use of this method may add new knowledge of conducting an in-depth analysis of why such challenges are associated with mostly public microfinance programs and how they are linked to the implementation process. The challenges encountered are relevant for the implementation of developmental programs that are dependent on the allocation of public funds.

Implementation of target cost management in a non-Japanese environment

2019 ◽  
Vol 16 (1) ◽  
pp. 35-59 ◽  
Author(s):  
Norhafiza Baharudin ◽  
Ruzita Jusoh
Keyword(s):  
Cost Management ◽  
Single Case ◽  
Implementation Process ◽  
Single Case Study ◽  
Case Study Approach ◽  
Content Type ◽  
Study Approach ◽  
Target Cost ◽  
Target Cost Management

Purpose Drawing from dynamic capability theory, this paper aims to examine the implementation of target cost management (TCM) in a non-Japanese environment. Design/methodology/approach Based on a case study at Company ABC, an automotive manufacturer in Malaysia, this paper investigates the differences in the TCM implementation process between Company ABC and companies operating in the Japanese business environment. The data were collected through in-depth interviews, direct observation and document reviews. Findings Using a single-case study approach, the findings show that although the case company follows similar fundamental steps of TCM as highlighted in the literature, it has modified the detail of the TCM steps to some extent to match with the company’s resources, business processes and strategic routines. Research limitations/implications As the study used a single-case study approach on an automotive company, the results cannot be generalized in other settings. The findings give an insight into the TCM implementation in a developing country such as Malaysia. Better understanding of TCM as a business competitive tool may help to promote TCM application in other developing countries. The findings help new potential TCM companies in the same industry to mitigate and leverage the risk of failure in implementing TCM by modifying the TCM implementation process to suit their contextual environments. Originality/value This paper attempts to explain in depth the TCM implementation process in the case company and highlights how the dynamic capabilities can cause differences in TCM practices compared to those practiced in the Japanese context.

Embedded contexts of innovation

2015 ◽  
Vol 15 (1) ◽  
pp. 42-65 ◽  
Author(s):  
Erik Poirier ◽  
Sheryl Staub-French ◽  
Daniel Forgues
Keyword(s):  
Innovation Process ◽  
Implementation Process ◽  
Radical Innovation ◽  
Longitudinal Case Study ◽  
Content Type ◽  
Study Approach ◽  
Adoption And Implementation ◽  
Building Information ◽  
Embedded Contexts ◽  
Sphere Of Influence

Purpose – The purpose of this paper is to study the radical innovation process behind the adoption and implementation of building information modelling (BIM) for a specialty contracting small or medium enterprise (SME). This paper offers two distinct perspectives on BIM adoption and implementation, which are underrepresented in the current literature: the SME perspective and the specialty contractor perspective. It also attempts to bridge the gap between the growing literature on BIM adoption and implementation and the established literature on innovation by developing the notion of embedded contexts in the innovation process. Design/methodology/approach – A mixed-method, longitudinal case study approach was used in this research project to study the evolution of the innovation process and its impact on the Organisation over time. The objectives of this research were to investigate and document the different factors mediating the BIM adoption and implementation process for the Organisation across various contexts, the mechanisms put in place to facilitate this process and the perceived impact within the Organisation. Findings – The initial transition to BIM represented a radical innovation for the Organisation. Subsequently, a series of incremental innovations took place to further advance the Organisation’s BIM capabilities. This innovation process is influenced by different layers of embedded contextual factors, which can be mitigated by, among others, a clear strategic approach towards the innovation process. Furthermore, despite a limited sphere of influence, specialty contractors can leverage BIM within their own supply chain to reap significant benefits. Originality/value – This paper offers an in-depth study of radical innovation within a specialty contracting SME. This study discusses the influence of four embedded contexts on innovation for a specialty contracting SME: the industry context, the institutional context, the organisational context and the project context. It also offers insight into the factors, mechanisms and their impact on the innovation process.

Innovativeness and accounting practices: an empirical investigation

2018 ◽  
Vol 15 (2) ◽  
pp. 231-250 ◽  
Author(s):  
Margaret Healy ◽  
Peter Cleary ◽  
Eimear Walsh
Keyword(s):  
Performance Metrics ◽  
Structuration Theory ◽  
Integrated Approach ◽  
Content Type ◽  
Study Approach ◽  
Organisational Capabilities ◽  
And Performance ◽  
Development And Management

Purpose Innovation, the outcome of innovativeness, is a collaborative activity, requiring an integrated approach to the development and management of organisational capabilities (Tushman and Nadler, 1986), and therefore inextricably implicated in the accounting practices of organisations. Extant research however is not conclusive as to the influence of accounting practices on organisational innovativeness with some considering them enabling while others view them as restricting. This study aims to investigate the process of innovation as suggestive of a greater understanding of innovativeness as a dynamic organisational capability and therefore requiring greater consideration of the enabling conditions underpinning this. Design/methodology/approach Using a case study approach, and from the perspectives of three separate functionally specific organisational actors, this paper investigates the role of accounting practices in managing innovativeness within one high-technology organisation. Structuration theory is used as a lens through which the data collected are analysed. Findings Creative tensions (Simons, 2000) at the operational level between innovativeness and performance measurement are managed through the development of creative boundaries (“guide rails”), within which innovative solutions must be developed. Practical implications The findings support the assertion that the use of performance metrics (i.e. accounting practices) can support organisational innovativeness thereby potentially contributing to enhanced organisational performance. Originality/value Accounting metrics are simultaneously enabling and constraining, whereby the tension created from this dual functionality generates ways of empowering organisational capabilities for innovativeness throughout the organisation.

Implementation of the enterprise architecture through the Zachman Framework

2018 ◽  
Vol 20 (1) ◽  
pp. 2-18 ◽  
Author(s):  
Tiko Iyamu
Keyword(s):  
Qualitative Data ◽  
Enterprise Architecture ◽  
Research Work ◽  
Original Research ◽  
Successful Implementation ◽  
Content Type ◽  
Study Approach ◽  
Zachman Framework ◽  
Interpretive Method

Purpose The purpose of this paper is to provide a guide through which the Zachman Framework can be used to address challenges and for successful implementation of enterprise architecture (EA) in an organisation that deploys it. Design/methodology/approach Qualitative research methods were followed, within which the case study approach was applied. The interpretive method was used in the analysis of the qualitative data. Findings Based on the findings, a method is proposed through which EA can be implemented in an organisation by using the Zachman Framework. Originality/value This is an original research work. Also, the paper has not been submitted to other journal for review and possible publication.

Using a case study approach to identify critical success factors for alliance contracting

2014 ◽  
Vol 21 (5) ◽  
pp. 465-480 ◽  
Author(s):  
Marcus Jefferies ◽  
Graham John Brewer ◽  
Thayaparan Gajendran
Keyword(s):  
Construction Industry ◽  
Critical Success Factors ◽  
Success Factors ◽  
Successful Implementation ◽  
Case Study Approach ◽  
Content Type ◽  
Study Approach ◽  
Critical Success ◽  
Research Findings

Purpose – There has been a significant increase in the use of relationship contracting in the global construction industry, with strategies such as Partnering, Alliancing and Public-Private Partnerships all used. These approaches were introduced to the Australian construction industry in the 1990s in an attempt to overcome the adversarial nature of traditional contracting methods. The purpose of this paper is to investigate factors that influence the successful implementation of Project Alliancing by means of a case study approach focusing on the procurement of a large water treatment plant. The research findings identify critical success factors (CSFs) both from literature and the case study project. Design/methodology/approach – The research traces the origins of Alliancing and identifies CSFs by reviewing literature and analysing a current case study project. The paper first identifies CSFs on a global scale by establishing a theoretical framework of CSFs and then compares this to the case study project. A case study of an Australian Alliance project is investigated whereby a semi-structured interview process, involving senior managers from the six partners from the Alliance, was used in conjunction with a review of project documentation. The findings of the case study project are compared to the literature and any new CSFs are identified. Findings – Alliancing helps to establish and manage the relationships between all parties, remove barriers and encourage maximum contribution to achieve success. Alliancing provides a project delivery method that promotes open communication, equality and a systematic problem resolution process. Team culture focusing on an “open book/no blame” approach is vital to the success of an Alliance. Five CSFs were identified as specifically influencing the success of the case study project: the use of an integrated Alliance office; the staging of project and stretch targets; establishing project specific key performance indicators; facilitating on-going workshops; and the integration of a web-based management programme. Originality/value – The research findings assist both public and private sectors by identifying factors that are critical for success in Alliancing. Five additional factors were identified as specifically influencing the success of the case study project. Since this research was conducted, Australia has seen a further increase in relationship contracting where the likes of Alliancing is often used as the default approach for certain Public Sector projects. Ongoing research into Alliancing is vital to ensure the development of sustainable procurement models, successful operational viability, fair risk distribution and value for money.

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