Detecting Tourist's Preferences by Sentiment Analysis in Smart Cities

Author(s):  
Zahra Abbasi-Moud ◽  
Hamed Vahdat-Nejad ◽  
Wathiq Mansoor
2022 ◽  
Vol 11 (1) ◽  
pp. 7
Author(s):  
Marianna Lepelaar ◽  
Adam Wahby ◽  
Martha Rossouw ◽  
Linda Nikitin ◽  
Kanewa Tibble ◽  
...  

Big data analytics can be used by smart cities to improve their citizens’ liveability, health, and wellbeing. Social surveys and also social media can be employed to engage with their communities, and these can require sophisticated analysis techniques. This research was focused on carrying out a sentiment analysis from social surveys. Data analysis techniques using RStudio and Python were applied to several open-source datasets, which included the 2018 Social Indicators Survey dataset published by the City of Melbourne (CoM) and the Casey Next short survey 2016 dataset published by the City of Casey (CoC). The qualitative nature of the CoC dataset responses could produce rich insights using sentiment analysis, unlike the quantitative CoM dataset. RStudio analysis created word cloud visualizations and bar charts for sentiment values. These were then used to inform social media analysis via the Twitter application programming interface. The R codes were all integrated within a Shiny application to create a set of user-friendly interactive web apps that generate sentiment analysis both from the historic survey data and more immediately from the Twitter feeds. The web apps were embedded within a website that provides a customisable solution to estimate sentiment for key issues. Global sentiment was also compared between the social media approach and the 2016 survey dataset analysis and showed some correlation, although there are caveats on the use of social media for sentiment analysis. Further refinement of the methodology is required to improve the social media app and to calibrate it against analysis of recent survey data.


Author(s):  
Agung Eddy Suryo Saputro ◽  
Khairil Anwar Notodiputro ◽  
Indahwati A

In 2018, Indonesia implemented a Governor's Election which included 17 provinces. For several months before the Election, news and opinions regarding the Governor's Election were often trending topics on Twitter. This study aims to describe the results of sentiment mining and determine the best method for predicting sentiment classes. Sentiment mining is based on Lexicon. While the methods used for sentiment analysis are Naive Bayes and C5.0. The results showed that the percentage of positive sentiment in 17 provinces was greater than the negative and neutral sentiments. In addition, method C5.0 produces a better prediction than Naive Bayes.


Author(s):  
Tomas Brusell

When modern technology permeates every corner of life, there are ignited more and more hopes among the disabled to be compensated for the loss of mobility and participation in normal life, and with Information and Communication Technologies (ICT), Exoskeleton Technologies and truly hands free technologies (HMI), it's possible for the disabled to be included in the social and pedagogic spheres, especially via computers and smartphones with social media apps and digital instruments for Augmented Reality (AR) .In this paper a nouvel HMI technology is presented with relevance for the inclusion of disabled in every day life with specific focus on the future development of "smart cities" and "smart homes".


2018 ◽  
pp. 60-67
Author(s):  
Henrika Pihlajaniemi ◽  
Anna Luusua ◽  
Eveliina Juntunen

This paper presents the evaluation of usersХ experiences in three intelligent lighting pilots in Finland. Two of the case studies are related to the use of intelligent lighting in different kinds of traffic areas, having emphasis on aspects of visibility, traffic and movement safety, and sense of security. The last case study presents a more complex view to the experience of intelligent lighting in smart city contexts. The evaluation methods, tailored to each pilot context, include questionnaires, an urban dashboard, in-situ interviews and observations, evaluation probes, and system data analyses. The applicability of the selected and tested methods is discussed reflecting the process and achieved results.


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