A Comprehensive Knowledge Management Process Framework for Healthcare Information Systems in Healthcare Industry of Pakistan

Author(s):  
Arfan Arshad ◽  
Mohamad Fauzan Bin Noordin ◽  
Roslina Bint Othman
2017 ◽  
Vol 19 (3) ◽  
pp. 24-41
Author(s):  
Mohamad Fauzan Noordin ◽  
Arfan Arshad ◽  
Roslina Othman

Being complex systematically, Knowledge Management (KM) has always been challenging in the healthcare industry (HCI) of developing countries like Pakistan due to gap in acquiring and implementing KM processes. Despite the fact that extensive data and related information is available, the Pakistani HCI has been facing a major challenge due to the absence of a sound and solid KM process framework. Hence, the existing healthcare information systems in Pakistan lack the ability to control and cater the diversified nature of new knowledge creation and innovation. Consequentially, it results in inefficient and ineffective organization of knowledge along with inability to properly utilize important resources that are used for decision making activities. In this study, the researchers present and suggest an integrated and inter-operable KM process framework that helps to streamline and integrate a KM process in a phased comportment that identifies, defines, analyzes, collects and manages knowledge along with its innovation, dissemination, sharing and storage in an appropriate way.


Author(s):  
Carla Farinha ◽  
Miguel Mira da Silva

Healthcare Information Systems (HIS) are essential in the healthcare industry since they manipulate vital information. For example, HIS may keep track of the patient’s medical history, avoiding mistakes with medications, dosages, and treatments. However, the traditional methods for identifying HIS requirements focus on specifying functional requirements for the software. Moreover, system scope should be fully understood by stakeholders, such as healthcare workers and hospital managers, something extremely difficult to achieve in practice. As such, many requirements are incomplete, missing, or not needed, leading to expensive and inadequate HIS. The authors identify requirements for Healthcare Information System using Focus Groups. They evaluate this method with experiments, applying a variety of techniques and having encouraging preliminary results. In particular, they verify that stakeholders can reach consensus on high-level requirements by discussing different perspectives about the system scope. The authors conclude that Focus Groups are really effective.


2020 ◽  
pp. 150-168
Author(s):  
Mohamad Fauzan Noordin ◽  
Arfan Arshad ◽  
Roslina Othman

Being complex systematically, Knowledge Management (KM) has always been challenging in the healthcare industry (HCI) of developing countries like Pakistan due to gap in acquiring and implementing KM processes. Despite the fact that extensive data and related information is available, the Pakistani HCI has been facing a major challenge due to the absence of a sound and solid KM process framework. Hence, the existing healthcare information systems in Pakistan lack the ability to control and cater the diversified nature of new knowledge creation and innovation. Consequentially, it results in inefficient and ineffective organization of knowledge along with inability to properly utilize important resources that are used for decision making activities. In this study, the researchers present and suggest an integrated and inter-operable KM process framework that helps to streamline and integrate a KM process in a phased comportment that identifies, defines, analyzes, collects and manages knowledge along with its innovation, dissemination, sharing and storage in an appropriate way.


2011 ◽  
pp. 733-749
Author(s):  
Teppo Räisänen ◽  
Harri Oinas-Kukkonen ◽  
Katja Leiviskä ◽  
Matti Seppänen ◽  
Markku Kallio

Incorporating healthcare information systems into clinical settings has been shown to reduce medication errors and improve the quality of work in general by improving medical decision making and by saving time. This chapter aims to demonstrate that mobile healthcare information system may also help physicians to communicate and collaborate as well as learn and share their experiences within their work community. Physicians’ usage of a mobile system is analyzed through a knowledge management framework known as the 7C model. The data was collected through the Internet among all of the 352 users of the mobile system. The results indicate that frequent use of the system seemed to improve individual physicians’ knowledge work as well as the collective intelligence of a work community. The guide for acute care, evidence-based medicine guidelines and information related to drug interactions supported the knowledge creation to a large extent. As such, mobile healthcare information systems may be capable of supporting the different sub-processes of knowledge creation and the knowledge work of individual physicians, and through this also improving the collective intelligence of the work community. Overall, knowledge management seems to be a prominent approach for studying healthcare information systems and their impact on the work of physicians.


Author(s):  
Teppo Räisänen ◽  
Harri Oinas-Kukkonen ◽  
Katja Leiviskä ◽  
Matti Seppänen ◽  
Markku Kallio

Incorporating healthcare information systems into clinical settings has been shown to reduce medication errors and improve the quality of work in general by improving medical decision making and by saving time. This chapter aims to demonstrate that mobile healthcare information system may also help physicians to communicate and collaborate as well as learn and share their experiences within their work community. Physicians’ usage of a mobile system is analyzed through a knowledge management framework known as the 7C model. The data was collected through the Internet among all of the 352 users of the mobile system. The results indicate that frequent use of the system seemed to improve individual physicians’ knowledge work as well as the collective intelligence of a work community. The guide for acute care, evidence-based medicine guidelines and information related to drug interactions supported the knowledge creation to a large extent. As such, mobile healthcare information systems may be capable of supporting the different sub-processes of knowledge creation and the knowledge work of individual physicians, and through this also improving the collective intelligence of the work community. Overall, knowledge management seems to be a prominent approach for studying healthcare information systems and their impact on the work of physicians.


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