Several people flocked to the Internet to learn about the SARS-CoV-2 and COVID-19 after the outbreak in Wuhan, China, in December 2019. As the novel coronavirus spread rapidly worldwide and was declared a global pandemic, the public rushed to Internet platforms to learn about the outbreak through Google search, online news outlets, and social media platforms. This paper evaluates the public's web search to learn about the pandemic and the possible impacts on attitude to the public health guidelines. The results highlight four outcomes: First, a significant global population learned about the ongoing pandemic through a web search. Second, there is a direct correlation between learning SARS-CoV-2, COVID-19, and SARS-CoV and searching for information on public health measures (wearing a facial mask and social distancing). Third, learning conspiracy theories or misinformation correspond with a lack of interest in gaining knowledge about public health safety guidelines. Also, the initial high interest in learning about Influenza declined as people gained information about SARS-CoV-2 and COVID-19. The results highlight the critical need to promptly sensitize the public about global health concerns using both the Internet platforms and traditional sources, adopt effective health communication strategies, and build trust.
An empirical analysis of what people learned about COVID-19 through a web search and the impacts on misinformation and attitude towards public health safety guidelines.
