The Impact of Organizational Learning on Knowledge Transfer and Dynamic Capabilities: An Empirical Study in Chinese High-tech Industries

Author(s):  
Yunfeng Liu ◽  
Jianming Zhou ◽  
Jianhua Gao
2017 ◽  
Vol 32 (7) ◽  
pp. 901-912 ◽  
Author(s):  
Mauro Falasca ◽  
Jiemei Zhang ◽  
Margy Conchar ◽  
Like Li

Purpose This paper aims to explore the intermediary role of marketing dynamic capability (MDC) in the relationship between customer knowledge management (CKM) and product innovation performance (PIP). Design/methodology A conceptual model is proposed and a survey instrument is developed. The model is tested empirically in an organizational buyer/seller setting using a survey among middle and top management of firms engaged in business-to-business relationships within high-tech industries in China. Findings Results show that MDC fully mediates the relationship between CKM and PIP. Empirical findings thus demonstrate that CKM is related to improved firm PIP through the deployment of firm-specific MDCs. Research implications/limitations The study provides clarification for a unique distinction between organizational learning and dynamic capabilities. Findings suggest that knowledge creation occurs within the scope of CKM, while the analytical and perceptual processes that lead to insights and redeployment of firm resources fall under the umbrella of MDCs. Practical implications Dynamic capabilities play an essential role in transforming the firm’s knowledge resources to create new configurations in response to market needs. Hence, this study reinforces the role of marketing decision-makers with appropriate decision-making power who, in an ongoing cooperation with other functional areas, are able to adapt and redeploy resources to reflect environmental changes and implement marketing strategy decisions. Originality/value This study contributes to the literature by addressing simultaneously the relationship between CKM, MDC and PIP. Specifically, the study demonstrates the mediating influence of MDCs on the relationship between CKM and firm PIP. The study also clarifies a key distinction between organizational learning and dynamic capabilities, demonstrating that knowledge serves an antecedent role to the deployment of dynamic capabilities.


This paper examined the impact of industrial relations environment on organizational resilience, with special interest on its implications on managers in Nigeria workplaces. Some industrial relations environments such as economic, socio-cultural, legal-political, technological among others were identified and discussed. Organizational learning, adaptive capacity and dynamic capabilities were the measures of organizational resilience considered in this paper. The paper notes that the resilient ability of an organization develops over time from an organization’s continual adjustment to its environment and adjustment to current adversities affecting it, as well as adapting to recover from pre-perturbation state as much as possible. The paper concludes that for an organization to develop effective resilient ability, management must anticipate disturbances and develop the ability to restore to original state, and to develop new skills in disruptive conditions. Additionally, industrial relations demands managerial ability to successfully scan, understand and interpret the environment which an organization operate in order to develop advantage in building resilience. It recommends that organizations should embrace technology with open arms. Managers and employees should pay greater attention on scientific and technological development, and research as a means of improving their innovative abilities, and generation of new ideas and thoughts in order to successfully adapt to the changing environment in order to develop strong resilience ability. Additionally, managers should ensure that they develop their conceptual and technical skills and knowledge so that they can be able to understand and interpret their operating industrial environment and also use such knowledge to encourage organizational learning, and to develop adaptive abilities, as well as dynamic capabilities in their organizations. Governments should encourage through her agencies, a good industrial relations policies which are capable of encouraging industrial harmony among the parties in industrial relations, as well as providing policy stability for organizations to operate with


2018 ◽  
Vol 33 (1) ◽  
pp. 30-41 ◽  
Author(s):  
Stephanie Cowdean ◽  
Philip Whitby ◽  
Laura Bradley ◽  
Pauric McGowan

The aim of this research is to provide perspectives on how entrepreneurial practitioners, specifically owners of high-tech small firms (HTSFs), engage with knowledge transfer and learn. The authors draw on extant research and report on the views and observations of the principals in two case study companies in the HTSF sector with regard to growing their ventures and developing learning while part of a Knowledge Transfer Partnership (KTP) programme. Entrepreneurial learning is an area of significant interest due to the growth of entrepreneurship and the varied ways in which learning can take place. There are many different interventions that can be used to transfer knowledge and develop learning, but there is limited, if any, consensus on their respective effectiveness. The researchers used an ethnographic approach in two companies over an 18-month period. The study concludes that the KTP intervention facilitates an opportunity for learning through disruption, with the key barrier to any new learning being established practice. Interestingly, the findings suggest that entrepreneurial learning is greatly facilitated by ‘on-the-job’ learning.


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