Coping With the Changes That Challenge Business and Education Sectors in Thailand 4.0

This paper explores the ideas, and cases based on research that emanate from the application of the contingency theory, resource-based views theory, and the institutional theory to cope with an abruptly changing paradigm. The paper attempts to provide a holistic view of the IR 4.0 impact on the business changes and the usage of technology in the education sector among Thais. This paper stresses the role of the educational sector by creating a shift from static into dynamic triggered by the intense competition in the Thailand markets. Keeping in view such a scenario organization should be pliable and enabled enough to transform existing resources into intellectual resources. This would result in the revitalization of the entire organizational human capital from leaders to teams, and individuals contributing to morally support employee well-being and this would strengthen the reaping extraordinary organization results in terms of output. All this is seen through the lens of IR 4.0 as applied to the current Thai business and education scenario.

Key drivers that impact the quality of education – a holistic approach

PurposeThe education sector acts as an input for every other sector and contributes around 7% to the service industry; hence, it is important to identify, measure and analyze the drivers that impact the delivered service quality.Design/methodology/approachThis paper used different approaches to identify measure and analyze the drivers that impact the service quality. In addition to a thorough literature review, qualitative tools like brainstorming, the focused group technique, and the survey technique have been used. Decision-making tools like the analytic hierarchy process (AHP), and a quantitative tool, one-sample t-test, with the help of MINITAB software, were used to analyze the inputs received from 179 experts. By using the stated approach, the planned research outcomes have been achieved.FindingsQuality of teachers, quality of students, quality of policies, and quality of facilities have been identified as the key drivers that impact quality of education. The paper highlights that the people quality drivers play a significantly important role in the quality of education when compared to the quality of non-people drivers. From the statistical analysis of the hypotheses, it was inferred that the People quality consisting of the quality of a teacher and the quality of students are the two prominent drivers to the Quality of education. This paper demonstrates the importance of the quality of a teacher and its significance to the quality of education. The recommendations made might be considered for the implementation, which can improve the quality of education in the country.Research limitations/implicationsThis paper is focused on the data collected from the experts in the top-ranked management institutes only. The data from the experts from undergraduate institutions and other management institutes could have added more value.Practical implicationsIn the paper, the drivers were identified and further analyzed to suggest that teacher quality is a dominant driver of education quality. The findings also suggest that there should be a high focus on having a great quality teacher as compared to the facilities. The weights identified will enable the researcher to arrive at the overall quality scores of any Institute. As a part of the process, the user just needs to collect the ratings from the end customers (the parents of the students) against each driver, and the institute level scores can be derived. These scores can then be used by the Institute's management to analyze the results and improve upon the weak areas to improve the delivered service quality in the education sector.Originality/valueA holistic approach to exploring major drivers that impact the quality of education is a new approach. Moreover, using different tools like AHP, hypothesis testing, t-test, using the coefficient of variation in a single paper has not been attempted before. The revalidations of accepted hypotheses with respondents is also a new approach.

THE ECONOMIC IMPACT OF DIGITALISATION IN INDIAN SOCIAL AND EDUCATION SECTOR

Digital technology is the usage of modern scientific technology and its implementation in most of the sectors, e-administration and the education sector can be the better example for this digitalisation. In the history of digitalisation we can find by sources that, most of the developed economies in the world were using digital technology from the pat decades, but developing countries in the world are using digital implementation a positive factor for sustainable development for the social development of a nation with good legal system in a country and leads to Indian economic growth and social development. Digitalisation benefits in e-education like conferences, MOOC (Massive Open Online Courses), Digital libraries can be taken as a better example for academic progress by the usage of digitalisation, In India digitalisation is playing a vital role from almost 1.5 years, because of lot of demand due to pandemic covid-19 and lockdown situation, India has to take a appositive steps to implementation of digitalisation in all public and private sectors for positive social-economic growth, for digital education, as koutilya mentioned economics and social-political system and law in Arthashastra

Applications of blockchain in government education sector: a comprehensive review and future research potentials

Purpose With the time and increase in usage of information technology (IT), blockchain technology is gaining immense attention from researchers, academicians, and practitioners because of its distinctive features such as transference, security and data reliability. The purpose of this study is to endow with a systematic review of literature on blockchain in context to the government education sector in terms of its usage, benefits, obstacles and practical implementation in future areas in education. Design/methodology/approach The study adopted a bibliometric visualization tool to classify data in yearly publications, highly cited journals, prominent authors, leading publications in countries and institutions and highly cited papers – the data was extracted from the SCOPUS database by using relevant keywords. Thus, the following research questions were developed: How has blockchain technology been used in the government educational sector? What are the benefits examined in the field of education? What were the problems/obstacles faced using the technology in a government education structure? Findings The findings identify and provide a comprehensive review of the technique regarding the present research stream in terms of highest publication, author, journal, subject-wise and relevance of the technology in government education structure. Thus, the future research potential of the technology in the education sector is much more as it is in the initiation stage. A lot of opportunities and benefits need to be extracted at large. Research limitations/implications The present findings of the study provide a base work for government education institutions, policy developers and researchers to investigate other areas where the technology can be implemented. Finally, more technology applications will develop strategies for proper data management and cost-effective decisions. Originality/value This study explains the relevance of technology in education through bibliometric visualization. The study adopted the review and significance of blockchain technology in the government education sector by identifying its benefits, current scenario, application and future research potential areas.

Digitalisation and work well-being: a qualitative study of techno-work engagement experiences related to the use of educational technology

PurposeThe study explores techno-work engagement, which is a positive and fulfilling state of well-being with respect to the use of digital technology at work. It provides insight into the circumstances in which the educational use of ICT enhances work well-being.Design/methodology/approachA total of 60 Finns from the education sector wrote descriptions of situations in which they experienced techno-work engagement related to the use of educational technology. The responses were analysed qualitatively.FindingsParticipants experienced techno-work engagement not only when educational technology facilitated work, enabled progress and produced novelty value but also when working in collaboration and in a positive climate.Originality/valueThis first qualitative study of techno-work engagement deepens the understanding of positive well-being experiences associated with the use of educational technology. It also provides suggestions for leading technology-related work well-being in educational sector.

How COVID-19 Has Stimulated Innovation in the Chinese Education Sector

This chapter aims to investigate the impacts of COVID-19 in China's education sector. It will capture the dynamics of the interlinked changing relationships between the availability and use of education technology (EdTech) and the demand for online learning among various stakeholders in the Chinese education market. In addition, this chapter examines whether and how these relationships enhance operational efficiency via transforming the current business models in the sector, in particular due to the COVID-19 pandemic. By analyzing the current practices of the sector, this chapter will critically discuss the challenges and opportunities for technology in education and how these changes in turn drive stakeholders (including students, educators, and regulators) to respond and engage with each other, and how these stakeholder engagements impact the sustainable development of delivery modes, such as digital education and remote learning by using EdTech strategies in the sector.

Academic Governance Arrangements

Governing the quality of academic activities at the institution level is a challenging task. Literature shows that the model of academic governance considers quality but still lacks proper standardization of academic functions and risk minimization in higher institutes. In the current chapter, the authors present a conceptual framework of academic governance, different arrangements settings, and exploring nexus of governance in education sector: how it operates to support the quality of academic activities. Using literature content and qualitative analysis, firstly the chapter explores a few factors of academic governance such as expectations of regulators, standards, and quality, and secondly, it presents influences due to pandemic on academic governance. At the last, this chapter draws inferences to act as a starting point for the study on academic governance, refers knowledge, infuses more research practices, and answers a few questions that might surface from the implementation of academic governance in assuring quality.

Creating the Intelligent Learning Space

The COVID-19 pandemic has shaken the roots of every economy and completely transformed the way every industry functions including the education sector. The education sector completely adopted the remote teaching concept thereby connecting educators and students through technology. The present study aims at understanding that how Education 4.0 has helped in creating an intelligent learning space aligned with disruptive technologies for developing and enhancing education with learners at the center and further how this has facilitated remote teaching during the COVID-19 pandemic. For the purpose of study, secondary sources of data including research papers and news articles based on the similar themes were referred. Education 4.0 has completely transformed the way the education sector functions by putting the learner at the center and making the entire process student-centric where the learner will decide what they want to study rather than putting a predefined syllabus in front of them. The intelligent learning space is created through the application of emerging technologies.