What affects consumer behavior in mobile health professional diagnosis applications

Decision Sciences ◽

10.1111/deci.12550 ◽

2021 ◽

Author(s):

Panagiota Galetsi ◽

Korina Katsaliaki ◽

Sameer Kumar ◽

Mark Ferguson

Keyword(s):

Consumer Behavior ◽

Health Professional ◽

Mobile Health

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Call for Papers: “Consumer Behavior and Economic Decisions”

Zeitschrift für Psychologie / Journal of Psychology ◽

10.1027/0044-3409.217.4.240 ◽

2009 ◽

Vol 217 (4) ◽

pp. 240-240

Author(s):

Erich Kirchler ◽

Erik Hölzl

Keyword(s):

Consumer Behavior ◽

Economic Decisions

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Assessing Social Skills in Health Professional Services

European Journal of Psychological Assessment ◽

10.1027/1015-5759.21.3.173 ◽

2005 ◽

Vol 21 (3) ◽

pp. 173-181

Author(s):

Francisco Gil ◽

Jesús Sanz ◽

María Paz García-Vera ◽

José M. León ◽

Silvia Medina ◽

...

Keyword(s):

Social Skills ◽

Health Services ◽

Health Professional ◽

Aggressive Behavior ◽

Psychometric Properties ◽

Internal Consistency ◽

Intervention Program ◽

Professional Services ◽

Quality Of Health Services

Abstract. The quality of health services depends on the contribution of all the professionals involved in the system, including certain groups, usually forgotten and underrated, such as the health-transport technicians (HTT). With the aim of improving this group's performance, an intervention program, focusing on the development of the workers' technical and social skills, was designed in a collective of enterprises. Information about the first stage of this program, consisting of the assessment of these workers' social skills, is offered in this study. A specific questionnaire was developed: The Health-Transport Technicians Social Skills Questionnaire (HTT-SSQ), made up of three scales (assertive, passive, and aggressive behavior). It was administered to a large sample (N = 530) from the above-mentioned association. The psychometric properties of the questionnaire were analyzed, with quite satisfactory indexes of internal consistency and factor validity, and the group's deficiencies (excess or deficit) were evaluated.

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