Case management systems and new routines in community organisations

Author(s):  
Ogan Yigitbasioglu ◽  
Craig Furneaux ◽  
Sari Rossi
Author(s):  
Susan Tregeagle

Case management systems were designed to open the way for increased participation of young people and their families in child welfare interventions, and, their standardised format provides a valuable opportunity to use ICT in social work practice. Existing research is unclear about how effectively case management affects participation, nor, the impact of ICT on social work interventions. This paper describes the findings of qualitative research with service users about their experiences of case management and how ICT could further their involvement in critical decisions for families. Service users are keen to use ICT and this could help overcome the limitations of paper-based case management systems and exploit the communication potential of the internet and mobile phones. However, before ICT could be used, the complex ‘digital divide’ affecting disadvantaged families would need to be addressed and social workers’ understanding and current use of ICT would need to be explored.


Politik ◽  
2012 ◽  
Vol 15 (3) ◽  
Author(s):  
Matilde Høybye-Mortensen

The Danish digitisation strategy states that case management systems are one of the means to digital welfare. is article examines Fælles Sprog (common language) which is used by case managers within the area of care for the elderly. Based on interviews the article illustrates how cross pressures from concerns of the in- dividual needs of the clients on the one hand and the system requirements for standardisation on the other hand are handled by the street level bureaucrats. In this way, the article presents e-government in practice within social welfare provision. 


E-Justice ◽  
2010 ◽  
pp. 57-64
Author(s):  
James E. McMillan

Automated court case management systems present opportunities to develop processes and procedures that can battle corruption. This chapter provides information on the development of such a system for the nation of Bosnia and Herzegovina and looks toward future potential developments in this area. Computerized court case management systems (CCMS) can be used to help the judiciary manage complete their daily work. These systems can also be used to prevent data corruption and allow data “mining,” that identifies potential corruption activities. This chapter briefly discusses the issue of judicial corruption and describes automated system functions that can be used to eliminate and potentially indicate corrupt practices.


2018 ◽  
Vol 68 (672) ◽  
pp. e487-e494 ◽  
Author(s):  
Kathryn Skivington ◽  
Mathew Smith ◽  
Nai Rui Chng ◽  
Mhairi Mackenzie ◽  
Sally Wyke ◽  
...  

BackgroundSocial prescribing is a collaborative approach to improve inter-sectoral working between primary health care and community organisations. The Links Worker Programme (LWP) is a social prescribing initiative in areas of high deprivation in Glasgow, Scotland, that is designed to mitigate the negative impacts of the social determinants of health.AimTo investigate issues relevant to implementing a social prescribing programme to improve inter-sectoral working to achieve public health goals.Design and settingQualitative interview study with community organisation representatives and community links practitioners (CLPs) in LWP areas.MethodAudiorecordings of semi-structured interviews with 30 community organisation representatives and six CLPs were transcribed verbatim and analysed thematically.ResultsParticipants identified some benefits of collaborative working, particularly the CLPs’ ability to act as a case manager for patients, and their position in GP practices, which operated as a bridge between organisations. However, benefits were seen to flow from new relationships between individuals in community organisations and CLPs, rather than more generally with the practice as a whole. Challenges to the LWP were related to capacity and funding for community organisations in the context of austerity. The capacity of CLPs was also an issue given that their role involved time-consuming, intensive case management.ConclusionAlthough the LWP appears to be a fruitful approach to collaborative case management, integration initiatives such as social prescribing cannot be seen as ‘magic bullets’. In the context of economic austerity, such approaches may not achieve their potential unless funding is available for community organisations to continue to provide services and make and maintain their links with primary care.


2020 ◽  
Vol 36 (3) ◽  
pp. 609-629
Author(s):  
Kees van Berkel ◽  
Suzanne van der Doef ◽  
Barry Schouten

AbstractAdaptive survey design has attracted great interest in recent years, but the number of case studies describing actual implementation is still thin. Reasons for this may be the gap between survey methodology and data collection, practical complications in differentiating effort across sample units and lack of flexibility of survey case management systems. Currently, adaptive survey design is a standard option in redesigns of person and household surveys at Statistics Netherlands and it has been implemented for the Dutch Health survey in 2018. In this article, the implementation of static adaptive survey designs is described and motivated with a focus on practical feasibility.


1991 ◽  
Vol 159 (1) ◽  
pp. 142-148 ◽  
Author(s):  
Frank Holloway ◽  
Elizabeth K. McLean ◽  
J. A. Robertson

“This paper discusses the advantages and disadvantages of case management systems for the co-ordination of care of people with long-term mental illness living in the community. Many of the principles are equally applicable to other client groups with long-term needs, e.g. elderly people or people with learning difficulties. Some of the historical background to the emergence of case management concepts is discussed, culminating in the recent White Paper on Community Care. The underlying concept of case management is examined, together with a number of fundamental questions concerning who should act as case managers, what kinds of training they will require, problems of inter- and intra-agency co-operation, and the empirical evidence regarding its effectiveness. It is concluded that case management could be an important element in a comprehensive range of mental health services, but it is not a substitute for basic community provisions.”


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