Participation in Child Welfare Services Through Information and Communication Technologies

Author(s):  
Susan Tregeagle

Case management systems were designed to open the way for increased participation of young people and their families in child welfare interventions, and, their standardised format provides a valuable opportunity to use ICT in social work practice. Existing research is unclear about how effectively case management affects participation, nor, the impact of ICT on social work interventions. This paper describes the findings of qualitative research with service users about their experiences of case management and how ICT could further their involvement in critical decisions for families. Service users are keen to use ICT and this could help overcome the limitations of paper-based case management systems and exploit the communication potential of the internet and mobile phones. However, before ICT could be used, the complex ‘digital divide’ affecting disadvantaged families would need to be addressed and social workers’ understanding and current use of ICT would need to be explored.

Author(s):  
Susan Tregeagle

Case management systems were designed to open the way for increased participation of young people and their families in child welfare interventions, and, their standardised format provides a valuable opportunity to use ICT in social work practice. Existing research is unclear about how effectively case management affects participation, nor, the impact of ICT on social work interventions. This paper describes the findings of qualitative research with service users about their experiences of case management and how ICT could further their involvement in critical decisions for families. Service users are keen to use ICT and this could help overcome the limitations of paper-based case management systems and exploit the communication potential of the internet and mobile phones. However, before ICT could be used, the complex ‘digital divide’ affecting disadvantaged families would need to be addressed and social workers’ understanding and current use of ICT would need to be explored.


2019 ◽  
Vol 63 (6) ◽  
pp. 730-745
Author(s):  
Julie Cwikel ◽  
Enav Friedmann

The use of information and communication technologies has greatly expanded and has far-reaching implications for social work practice. Following an international review of the literature, this study explored how social workers consider the issues associated with integration of e-therapy into their social work practice. A survey of Israeli social workers revealed that only 4 percent have actual experience with e-therapy. Respondents judged disabled persons and those with mobility restrictions, caregivers of the chronically ill, new parents, the chronically ill, and teenagers as the most appropriate target populations. Attitudes toward benefits, barriers, and training predicted the applicability of e-therapy in practice.


2016 ◽  
Vol 24 (1) ◽  
pp. 31-40 ◽  
Author(s):  
Hong-Jae Park ◽  
Jim Anglem

Little is known about Korean migrants and their lives in New Zealand. They are likely to be ‘invisible’ in society whereas their population is growing rapidly. This paper describes who they are, how their family ties are reshaped, and what is going on in their community. Data were collected from a mixed method study utilising both qualitative and quantitative investigations. The findings of the study show that the Korean population is diverse despite the homogeneous portrait of it in New Zealand. The lifestyles of Korean migrants are likely to be ‘transnational’ between the homeland and the host society, and their family relationships are necessarily across the two nations. The Korean community plays a vital role as a catalyst to stimulate interactions with people, products and ideas within the migration context. The transnationality of the Korean population has become vividly apparent, coupled with the development of information and communication technologies. It is suggested that social work with contemporary migrants requires an understanding of the nature of transnational- ity that significantly affects migrant individuals, their families and communities. 


Author(s):  
Charlotte Bailey ◽  
Debbie Plath ◽  
Alankaar Sharma

Abstract The international policy trend towards personalised budgets, which is designed to offer people with disabilities purchasing power to choose services that suit them, is exemplified in the Australian National Disability Insurance Scheme (NDIS). This article examines how the ‘purchasing power’ afforded to service users through individualised budgets impacts on social work practice and the choice and self-determination of NDIS service users. Social workers’ views were sought on the alignment between the NDIS principles of choice and control and social work principles of participation and self-determination and how their social work practice has changed in order to facilitate client access to supports through NDIS budgets and meaningful participation in decision-making. A survey was completed by forty-five social workers, and in-depth semi-structured interviews were conducted with five of these participants. The findings identify how social workers have responded to the shortfalls of the NDIS by the following: interpreting information for clients; assisting service users to navigate complex service provision systems; supporting clients through goal setting, decision-making and implementation of action plans; and adopting case management approaches. The incorporation of social work services into the NDIS service model is proposed in order to facilitate meaningful choice and self-determination associated with purchasing power.


2010 ◽  
Vol 15 (2) ◽  
pp. 1-16
Author(s):  
Karen Rice ◽  
Heather Girvin

Child welfare is a field plagued with negative perceptions, which have the potential to influence how caseworkers approach their practice with families. As a result, a child welfare course emphasizing the strengths-based approach to practice with families was developed to better prepare students for engaging families and building a helping alliance. The researchers sought to examine whether this new course exerted a positive influence on undergraduate social work students' perception of the parent/caseworker relationship. Compared to undergraduate students not enrolled in this course, at post-test students enrolled in the Child Welfare course more positively perceived the parent/caseworker relationship than they did at pretest. Implications for social work practice and pedagogy are discussed.


Author(s):  
Michal Krumer-Nevo

This book describes the new Poverty-Aware Paradigm (PAP), which was developed in Israel through intense involvement with the field of social work in various initiatives. The paradigm was adopted in 2014 by the Israeli Ministry of Welfare and Social Services as a leading paradigm for social workers in social services departments. The book draws from the rich experience of the implementation of the PAP in practice and connects examples of practice to theoretical ideas from radical/critical social work, critical poverty knowledge, and psychoanalysis. The PAP addresses poverty as a violation of human rights and emphasizes people’s ongoing efforts to resist poverty. In order to recognize these sometimes minor acts of resistance and advance their impact, social workers should establish close relationship with service users and stand by them. The book proposes combining relationship-based practice and rights-based practice as a means of bridging the gap between the emotional and material needs of service users. In addition to introducing the main concepts of the PAP, the book also contributes to the debate between conservative and cultural theories of poverty and structural theories, emphasizing the impact of a critical framework on this debate. The book consists of four parts. The first, “Transformation”, addresses the transformational nature of the paradigm. The second, “Recognition”, is based on current psychoanalytic developments and “translates” them into social work practice in order to deepen our understanding of relationship-based practice. The third, “Rights”, describes rights-based practice. The fourth, “Solidarity”, presents various ways in which solidarity might shape social workers’ practice. The book seeks to reaffirm social work’s core commitment to combating poverty and furthering social justice and to offer a solid theoretical conceptualization that is also eminently practical.


2018 ◽  
Vol 11 (3) ◽  
pp. 205979911881439 ◽  
Author(s):  
Oscar Cariceo ◽  
Murali Nair ◽  
Jay Lytton

Data science is merging of several techniques that include statistics, computer programming, hacking skills, and a solid expertise in specific fields, among others. This approach represents opportunities for social work research and intervention. Thus, practitioners can take advantage of data science methods and reach new standards for quality performances at different practice levels. This article addresses key terms of data science as a new set of methodologies, tools, and technologies, and discusses machine learning techniques in order to identify new skills and methodologies to support social work interventions and evidence-based practice. The challenge related to data sciences application on social work practice is the shift on the focus of interventions. Data science supports data-driven decisions to predict social issues, rather than providing an understanding of reasons for social problems. This can be both a limitation and an opportunity depending on context and needs of users and professionals.


2019 ◽  
Vol 20 (5) ◽  
pp. 673-691 ◽  
Author(s):  
Joe Smeeton ◽  
Patrick O’Connor

This paper critically discusses the limitations of theorising social work from psychological and sociological perspectives and argues that phenomenology offers more opportunity to understand the embodied experiences of service users and social workers themselves. The paper argues that psychology and sociology have a limited analysis of being-in-the-world, which ought to be social work’s primary consideration. The paper offers an overview of the sociology of risk before embarking on an extensive description and discussion of Heidegger’s and Merleau-Ponty’s phenomenology applied to the lived experience of child protection social workers working within risk society. The argument is put that phenomenology is a useful tool for understanding the lived experience of social work practitioners. Findings: The authors conclude that embodied social work practice containing fear and anxiety can be thought of as akin to taking part in extreme risk sports and that this is an unhealthy experience that is likely to skew decision-making and adversely affect the lives of social workers and service users. Applications: The authors argue that phenomenology can enhance understanding of practice and decision-making and offers insights into the lived experience of social workers. Phenomenology is useful for helping social workers negotiate risk-saturated environments, through a focus on meaning.


Author(s):  
Anthony N. Maluccio

Social work has a long tradition of direct practice with children in a range of settings, such as child welfare, child guidance, hospitals, schools, and neighborhood centers. This entry focuses on general principles and strategies for direct social work practice with preadolescents and, to a lesser extent, their families, within an eclectic conceptual framework.


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