Do I Trust You? Depends on What You Feel: Interpersonal Effects of Emotions on Initial Trust at Zero-Acquaintance

2017 ◽  
Vol 10 (1) ◽  
pp. 3-27 ◽  
Author(s):  
Liuba Y. Belkin ◽  
Naomi B. Rothman
2016 ◽  
Vol 21 (4) ◽  
pp. 284-295 ◽  
Author(s):  
Rebekka Weidmann ◽  
Thomas Ledermann ◽  
Alexander Grob

Abstract. Personality has been found to play an important role in predicting satisfaction in couples. This review presents dyadic research on the association between Big Five traits and both life and relationship satisfaction in couples focusing on self-reported personality, partner-perceived personality (how the partner rates one’s own personality), and personality similarity. Furthermore, special attention is given to possible gender effects. The findings indicate the importance of self-reported as well as partner-perceived reported personality for the satisfaction of both partners. Specifically, the majority of studies found intrapersonal and interpersonal effects for neuroticism, agreeableness, and conscientiousness on life or relationship satisfaction. For the partner-perceived personality, intrapersonal and interpersonal effects were present for all Big Five traits. Partners’ similarity in personality traits seems not to be related with their satisfaction when controlling for partners’ personality.


2021 ◽  
Author(s):  
Xiaoming Zheng ◽  
Dan Ni ◽  
Jinlong Zhu ◽  
Lynda Jiwen Song ◽  
Xiao‐Yu Liu ◽  
...  

2021 ◽  
Vol 1769 (1) ◽  
pp. 012006
Author(s):  
Ai-Ling Wang ◽  
Lei-ming Li ◽  
Guo-ling Xu

Author(s):  
Japneet Kaur ◽  
Sawraj Kaur ◽  
Amanjot Singh Syan ◽  
Rishi Raj Sharma

The purpose of this study is to investigate the factors that shape behavioural intentions of customers towards the adoption of payment banks in India. The conceptual framework of study is based upon integration of technology acceptance model with initial trust, facilitating conditions and social influence. Further, the study tests the moderating role of age, income and self-efficacy on the relationships between dependent variable and associated predicted variable. A total of 507 responses were collected from the state of Punjab (India), using convenient sampling technique and were analysed using the structural equation modelling (SEM). The results revealed that perceived ease of use had the highest impact on the behavioural intentions, followed by initial trust and social influence. Facilitating conditions and perceived usefulness showed lower impact on the behavioural intentions towards the adoption of payment banks. Also, moderation analysis revealed that self-efficacy moderates the relation of perceived ease of use and perceived usefulness with behavioural intentions. Results imply that marketers should collaborate with developers to provide the customers with easy-to-operate solutions along with robust customer support mechanism to escalate the adoption intention of those having lower self-efficacy levels.


2021 ◽  
pp. 097226292098454
Author(s):  
Vipul Patel ◽  
Richa Pandit

Today, all phases of consumers' buying process from pre-information search, evaluation of alternatives, order placing and post-purchase service are conducted in shopping apps installed in smartphones. A shopping app is omnipresent and is a powerful retail channel for retailers all over the world. However, the primary concern for many customers is that online shopping is not secure. This insecurity is more if customers have to purchase from an unfamiliar shopping app. Customers generally hesitate to purchase using unfamiliar shopping apps, unless they feel that the app is trustworthy. Based on the survey of 264 respondents, this study attempts to measure the impact of the quality of unfamiliar shopping apps on initial trust formation and subsequently, purchase intention. An attempt was also made to study the moderated mediation impact of risk attitude on the relationship between shopping app quality and initial trust formation. The findings of this paper may be of practical use for the online retailers by providing a better understanding of the adoption of unfamiliar shopping apps among prospective customers. It will also provide strategic inputs to online retailers to craft suitable strategies for the adoption of unfamiliar shopping apps.


2014 ◽  
Vol 107 (1) ◽  
pp. 122-141 ◽  
Author(s):  
David Dunning ◽  
Joanna E. Anderson ◽  
Thomas Schlösser ◽  
Daniel Ehlebracht ◽  
Detlef Fetchenhauer
Keyword(s):  

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