An E-Operation Management System for Focused Manufacturing

Author(s):  
P. Pounder ◽  
G. Williams

A fresh approach to endorsing electronic operations (e-ops) management processes in an act to focus manufacturers by leveraging information and disseminating it in an appropriate manner. This approach allows the manufacturer to develop its core competencies while creating a foundation to strengthen the competitiveness of the operation by enhancing the interactivity between the supply chain management (SCM), customer responsive management (CRM) and corporate management (CM). The research concentrates on the Small and Medium-sized Manufacturer (SMM), as part of a group known for its limitations in finances, personnel and equipment resources. Therefore the research involves the appropriate progression of processes and the assignment of appropriate resources to carry out the processes. To achieve the goals of a more competitive manufacturer/world class manufacturer (WCM), the research develops a model and a road map for execution that is easily adaptable by SMMs. Finally, this research proposes that its e-ops tool will connect the SCM, CRM, and CM in a manner that does not call for a total revamp of the operations but rather it just strengthens the existing processes given the manufacturer’s constraints.

Author(s):  
Oryza Putri Suriana ◽  
Alfan Reynaldo ◽  
Muhammad Dwi Ferdian Suwardi ◽  
Indra Kusumadi Hartono

Author(s):  
Claudemir L. Tramarico ◽  
Fernando A. S. Marins ◽  
Ligia M. S. Urbina ◽  
Valerio A. P. Salomon

<p>Supply chain management (SCM) is a critical factor in the current global scenario. This organizational capability has a recent knowledge base, which is being accumulated, validated, and certified by groups like the Association for Operations Management (APICS). Therefore, training in SCM has been growing as one of the most convenient ways of becoming “Certified in Production and Inventory Management” (CPIM) from APICS. Companies all over the world have invested in SCM training; however, some companies have conditioned the continuity of their training programs to the benefits assessment. This paper contributes by proposing an evaluation model for specific program training on SCM. This model was applied in a global chemical company, which allowed capturing its impact on organizational and individual competencies, as well as on the core competencies. The proposed model includes the Analytic Hierarchy Process (AHP) and concepts in the SCM literature. The main result revealed by this research is that an SCM training based on APICS CPIM is really perceived as beneficial, in individual or organizational terms, for a real-world company. Therefore, this company should be confident that its SCM training program is improving and strengthening its core competencies.</p>


2011 ◽  
pp. 2575-2588
Author(s):  
Ketan Vanjara

This chapter initiates the concept of a customercentric model in supply chain systems. It discusses various constraints of present-day supply chain systems resulting from their roots being in logistics management and suggests an alternative next-level paradigm of a customer-centric matrix model. This chapter further demonstrates how this model would add value to the customer by taking the example of a healthcare information management system. The chapter also delves into the limitations of and anticipated issues and challenges in implementing the suggested model. Finally, the chapter hints at some broad directions for future research and action in the field. Emergent behavior is what happens when an interconnected system of relatively simple elements begins to self-organize to form a more intelligent and more adaptive higher-level system (Johnson, 2001).


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