B2B e-commerce adoption and implementation constraints and critical success factors in the healthcare organizations

2010 ◽  
Author(s):  
Chad Lin ◽  
Ying Chieh Liu ◽  
Li Feng-Chia ◽  
Geoffrey Jalleh ◽  
Yu-An Huang ◽  
...  
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Healthcare Organizations ◽  
Critical Success ◽  
Adoption And Implementation

Integrating building information modelling for improving facility management operations: a fuzzy synthetic evaluation of the critical success factors

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ifeoluwa Benjamin Oluleye ◽  
Abiodun Kolawole Oyetunji ◽  
Michael Ayodele Olukolajo ◽  
Daniel W.M. Chan
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Facility Management ◽  
Fuzzy Synthetic Evaluation ◽  
Building Information Modelling ◽  
Content Type ◽  
Information Modelling ◽  
Critical Success ◽  
Adoption And Implementation ◽  
Building Information

Purpose Building information modelling (BIM) is a novel technological advancement in the built environment. Despite the potentials of BIM, its adoption and implementation are undermined in facility management (FM) operations. This might be because of limited information on the critical success factors (CSFs) that can enhance its adoption. The study aims to integrate building information modelling to improve facility management operation by adopting fuzzy synthetic approach for evaluating the critical success factors. Design/methodology/approach Data for the study were sourced from practising and registered facility managers within Lagos metropolis, Nigeria. The data collected were analysed using a combination of methods which include mean item score, factor analysis and fuzzy synthetic evaluation (FSE). Findings The factor analysis results showed that six underlying groups of CSFs would enhance the effective adoption of BIM in facility operations. The FSE results showed that out of the six groups, the three topmost important CSF grouping (CSFG) in the decision rule would enhance the effectiveness of BIM adoption for FM operations. Practical implications The result of this study provides a credible road map for facility managers, policymakers and other stakeholders in FM operations on the CSFs and CSFG required for the adoption of BIM. Originality/value Previous studies that aimed at integrating BIM into FM are limited. Hence, this study provides a broad perspective on the CSF required for BIM adoption and implementation in FM operations using the FSE approach.

scholarly journals Critical Success Factors for Quality Assurance in Healthcare Organizations

10.5772/33081 ◽  
2012 ◽  
Author(s):  
Vctor Reyes-Alczar ◽  
Antonio Torres-Olivera ◽  
Diego Nez-Garca ◽  
Antonio Almuedo-Paz
Keyword(s):  
Quality Assurance ◽  
Critical Success Factors ◽  
Success Factors ◽  
Healthcare Organizations ◽  
Critical Success

The Concept of Critical Success Factors (CSFs) as a Planning Tool for Healthcare Managers

1989 ◽  
Vol 2 (2) ◽  
pp. 12-17 ◽  
Author(s):  
Godwin O. Eni
Keyword(s):  
Health Services ◽  
Critical Success Factors ◽  
Success Factors ◽  
Success Factor ◽  
Critical Success Factor ◽  
Planning Tool ◽  
Healthcare Organizations ◽  
Critical Success ◽  
Planning Approach ◽  
Healthcare Executives

A well-used concept in business, the Critical Success Factor (CSF) is just beginning to be applied to healthcare organizations. This article discusses the utility of the CSF approach to the management of health services, explains how senior healthcare executives can use it to consider, define and direct the planning needs of healthcare organizations, and demonstrates how it can be applied in hospital management. Managers can use the CSF planning approach to achieve the organization's goals in accordance with its mission, be competitive, and evaluate and restructure existing programs to satisfy needs to meet specific objectives.

scholarly journals Critical success factors in e-marketing adoption and implementation among the fast-moving consumer goods retailers in Zimbabwe

2021 ◽  
Vol 26 (2) ◽  
pp. 159-177
Author(s):  
Reason Masengu ◽  
JJ Prinsloo ◽  
Theuns Pelser
Keyword(s):  
Consumer Goods ◽  
Fast Moving ◽  
Computer Literacy ◽  
Critical Success Factors ◽  
Success Factors ◽  
Online Shopping ◽  
Infrastructure Development ◽  
Critical Success ◽  
Adoption And Implementation ◽  
Fast Moving Consumer Goods

The institutionalization of e-marketing strategies, their adoption, and implementation hinges on the customers' perceptions of the critical success factors that the literature identifies in terms of an online competitive advantage, online shopping infrastructure development, online customer relationship, and online shopping risk. To assess the critical success factors, a sample of 300 customers of the fast-moving consumer goods retailers throughout the provinces of Zimbabwe participated in this study. The results indicated that customers' province of residence, their education and computer literacy levels are significantly associated with the critical success factors (CSFs) of e-marketing adoption and implementation. However, the study found that gender does not significantly affect the e-marketing CSFs. It is suggested that the demographic characteristics, related to education, computer literacy levels, and the province of residence are the strategic criteria for niche market segmentation and development that the fast-moving consumer goods retailers need to leverage for the successful adoption and implementation of e-marketing.

Critical success factors for BIM adoption during construction phase: a Singapore case study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ziwen Liu ◽  
Yujie Lu ◽  
Tushar Nath ◽  
Qian Wang ◽  
Robert Lee Kong Tiong ◽  
...  
Keyword(s):  
Construction Projects ◽  
Critical Success Factors ◽  
Online Survey ◽  
Success Factors ◽  
Information Modeling ◽  
Content Type ◽  
Critical Success ◽  
Adoption And Implementation ◽  
Building Information ◽  
Aec Industry

PurposeAs a pillar of integrated digital delivery (IDD), building information modeling demonstrates the tremendous potential to enhance productivity for the architectural, engineering and construction (AEC) industry worldwide. However, the implementation of digital solutions presents numerous challenges related to its adoption and implementation. Distinguishing a comprehensive set of critical factors can facilitate the construction professionals to execute their strategies in a properly planned manner, thus augmenting the possibilities of successfully implementing BIM in their organization. This study aims to identify critical success factors (CSFs) for BIM adoption and implementation in Singapore.Design/methodology/approachThis study adopted structured empirical questionnaire survey. Relevant data were collected from the various stakeholders in Singapore AEC industry through an online survey questionnaire. Furthermore, data analysis was done using SPSS Statistics software in order to identify the key factors (KFs) based on which the CSFs were derived for BIM adoption and implementation during the construction phase.FindingsFrom a set of 45 influencing factors, 35 KFs were derived after performing ranking analysis, from which a set of 26 CSFs were finally obtained based on the factor analysis methodology.Originality/valueThis study has identified the CSFs of BIM adoption in Singapore, as well as in the builders' perspective on how to enhance the digitalization in construction projects.

scholarly journals Determining Critical Success Factors for Quality and Accreditation through Delphi Technique

2019 ◽  
Vol 8 (3) ◽  
pp. 148
Author(s):  
Mohammed Ilyas
Keyword(s):  
Best Practices ◽  
Delphi Technique ◽  
Critical Success Factors ◽  
Success Factors ◽  
Successful Implementation ◽  
Management Support ◽  
Program Accreditation ◽  
Critical Success ◽  
Continuous Quality ◽  
Adoption And Implementation

This is an exploratory study which inquires and investigates the difficulties associated with Quality Assurance (QA) and Program Accreditation. The study highlights specific issues faced in the adoption and implementation of QA standards, sub standards and criteria.  It identifies a few critical success factors (CSFs) and indigenised QA tools for program accreditation in Saudi Universities. The CSFs include Stakeholders’ involvement, Top management support, orientation of staff with QA processes and standards, defining administrative procedures of accreditation, continuous quality improvement and assimilation of QA processes in day-to-day environment.  Concurring with the Saudi Vision 2030 and National Transformation Program 2020, this study took the empirical approach and collected data from documentations and guidelines related to the National mission of QA and Accreditation initiated by agencies like National Centre for Academic Assessment and Accreditation (NCAAA)  and Saudi Arabia Quality Framework (SAQF). This study suggests using the Delphi technique to evaluate the current scenario and ensure predictability judgments for a successful implementation of CSFs and best practices. As a group communication technique, the Delphi technique ideally suited this study making use of a group of individuals (e.g Faculty, Assessors) engaging themselves in resolving complex issues through a consensus. The Delphi technique is also indispensably relevant where no historical data exist, as many programs in Saudi universities are still not accredited.  Finally, the Delphi Technique is also a method that helps identify risks, reduce bias in the data and estimate the outcome of events, truly representing predictability and versatility.  The implications of this study include offering guidelines to programs and institutions undergo an accreditation process, by identifying true CSF and best practices. 

Modeling critical success factors for sustainable LSS implementation in hospitals: an empirical study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Vikas Swarnakar ◽  
Anthony Bagherian ◽  
A.R. Singh
Keyword(s):  
Structural Equation ◽  
Critical Success Factors ◽  
Success Factors ◽  
Academic Research ◽  
Healthcare Industry ◽  
Healthcare Organizations ◽  
Interpretive Structural Modeling ◽  
Financial Return ◽  
Content Type ◽  
Critical Success

PurposeThe objective of this paper is to investigate, assess and develop a hierarchical model to evaluate the interrelationship of critical success factors (CSFs) that influence the deployment of Sustainable LSS framework in hospitals. Further, developed model has been validated to investigate its applicability in hospitals towards sustainable LSS implementation.Design/methodology/approach“Interpretive Structural Modeling” (ISM) has been utilized to develop a convenient hierarchy and contextual relationship of key CSFs throughout the implementation pathway in Indian healthcare industry through systematic literature review and expert opinion, which is ensured by a taxonomy of CSFs using MICMAC (“Matrice d' Impacts Croisés-Multiplication Appliquée á un Classement”) and questionnaire-based survey to empirically validate the model through utilizing “Structural Equation Modelling” (SEM).FindingsIn this study, 17 keys CSFs to sustainable LSS implementation in healthcare industry have been investigated, and modeled. “Social and environmental responsibility,” “Financial return and project success stories,” “Top management involvement and leadership to implement Sustainable LSS,” “Availability of required resources, and their efficient utilization” are found to be the most essential CSFs for successful sustainable LSS implementation in healthcare industry. Further, classification of CSFs has been done for better interpretation of their nature using MICMAC approach. Moreover, the applicability of the proposed model has been empirically assessed utilizing SEM.Research limitations/implicationsThe scrutiny of data reveals that the initial inputs from experts throughout the ISM pathway could trigger biased inputs into the study and generalization of the results into others, it might be viable that this propounded model might trigger distinct outcomes for contrasting types of healthcare organizations.Practical implicationsThis model on sustainable LSS would support the decision-makers, practitioners and researchers to predict key CSFs through deployment and support the existing academic research on sustainable LSS. Accordingly, the focus on the CSFs of the sustainable LSS can be prioritized to diminish waste, and enhance patient satisfaction and safety.Originality/valueThis paper is an original contribution of analysis of CSFs in Indian healthcare industry utilizing an integrated ISM-MICMAC and SEM approach.

Critical success factors for application of social robots in special developmental schools

2019 ◽  
Vol 34 (4) ◽  
pp. 677-696
Author(s):  
Seyed Mohammad Sadegh Khaksar ◽  
Bret Slade ◽  
Jennifer Wallace ◽  
Kaur Gurinder
Keyword(s):  
Special Needs ◽  
Critical Success Factors ◽  
Success Factors ◽  
Social Robots ◽  
Social Robot ◽  
Students With Special Needs ◽  
Content Type ◽  
Critical Success ◽  
Adoption And Implementation

Purpose The purpose of this paper is to address the role of social robots in the education industry, specifically within special developmental schools, as a part of an innovation technology portfolio. It identifies critical success factors (CSFs) arising from the development, adoption and implementation of social robots to educate students with special needs and assist their teachers. Design/methodology/approach The study engaged in longitudinal research over 12 months, tracking the role of the Matilda robot in providing educational services to students with special needs. Findings The results propose a three-faceted framework for social robot application in special education: development, adoption and implementation. Originality/value The study has shown the willingness of students and teachers to embrace social robot technology, and the CSF that arise from this adoption. It has also found that social robots achieve the greatest success within the development, adoption and implementation framework when championed by executive management, and peer teacher support.

Critical Success Factors for Twinning Measure

2018 ◽  
Author(s):  
Franka Cadée ◽  
Marianne J. Nieuwenhuijze ◽  
Antoine L. M. Lagro-Janssen ◽  
Raymond de Vries
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Critical Success
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