scholarly journals Knowledge Management System Adoption to Improve Decision-Making Process in Higher Learning Institutions in the Developing Countries: A Conceptual Framework

2021 ◽  
Vol 2021 ◽  
pp. 1-15
Author(s):  
Hanan Mohammed Oumran ◽  
Rodziah Binti Atan ◽  
Rozi Nor Haizan Binti Nor ◽  
Salfarina Binti Abdullah ◽  
Muaadh Mukred

Currently, higher learning institutions (HLIs) are facing their most challenging problem in inefficient information management. The knowledge management system (KMS) application calls for providing several benefits to lecturers and students, producing daily information, documenting records for evidence of a transaction, and eventually improving the decision-making process. Knowledge management can be coupled with fuzzy logic to deal with imprecision and uncertainty of data in a KMS. The ICT dynamic development has shifted the HLI operations from manual to electronic-based handling of related information. KMS is one of the systems that are of significant consideration in this regard. Nevertheless, such a system has not been extensively adopted as expected due to users’ rejection of its use. In the present paper, the factors affecting the decision to adopt/reject KMS are highlighted. The study is qualitative and entails a critical review of the related literature concerning the topic, backed by interviews. KMS experts working with highly reputable HLI were interviewed. A total of 11 factors were focused on in light of their effect on the decision to adopt/reject KMS, as argued by the technological adoption theories and literature review. All the factors were validated and placed in ranks by the experts. From the results, a novel conceptual framework of KMS adoption was developed for Libyan HLIs to bring about technology adoption and improved decision-making.

2011 ◽  
Vol 160 (2) ◽  
pp. 297-311
Author(s):  
Aldona DEREŃ ◽  
Andrzej KUDŁASZYK

Dynamic environment causes a contemporary business basis becomes knowledge that organizations not only should gather, but also specially use and create new knowledge. In work the essence and nature of knowledge, with an indication of its importance as an economic agent dynamic and conclusive. Suitable for putting knowledge underpins decision-making allowing the market to succeed. The growing demand for the knowledge and the interactions between the resource of knowledge and institutional framework confirms the need to implement and improve the knowledge management system in the enterprise.


2017 ◽  
Vol 23 (4) ◽  
pp. 2938-2941
Author(s):  
Nurshahida Binti Muhamad Razali ◽  
Abdullah Al Mamun ◽  
Mohd Nazri Bin Zakaria ◽  
C. A Malarvizhi ◽  
Noorshella Bt Che Nawi

2016 ◽  
Vol 9 (3) ◽  
pp. 148 ◽  
Author(s):  
Pakinee Ariya ◽  
Nopasit Chakpitak ◽  
Pradorn Sureepong

<p class="apa">Supplier selection knowledge of OTAs businesses is one of the most valuable and significant knowledge since OTAs now operate businesses that gain their benefits from having many kinds of tourism products and services for customers to browse from in their own online booking systems. The better the suppliers, the more successful will OTAs be. The knowledge in supplier selection is, therefore, relayed through manuals, mentoring and coaching. After that there has been a creation of knowledge management systems to be used as a media to pass on the knowledge via online means. The knowledge contents presented are retention and transfer knowledge. To evaluate the efficiency of using Knowledge Management System (KMS), the research has provided a study in increased learning performances of related staff in supplier selection who have learned through the KMS system. The result found that the group that learned through KMS gained higher learning performances than the one who learned from documents. This reflects that the KMS system will suitable to be used as a tool in knowledge management and can be relayed to organizations in this present time.</p>


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