Recordkeeping culture in Switzerland: the impact of language and communication on the success of recordkeeping initiatives

Purpose Records management has been heavily influenced by practice in English-speaking countries but is often seen as a foreign import in non-Anglophone countries. This study aims to investigate how using English terminology or translating records management terminology into French in a Francophone environment impacts on the success of recordkeeping strategies. Design/methodology/approach Semi-structured interviews were conducted with Francophone archivists and records managers in Switzerland to assess their communication strategies and the language used to communicate recordkeeping objectives. Findings The research findings indicate that in a Francophone environment, archivists and records managers who use French terminology are more successful in promoting recordkeeping objectives than those who use English terminology. Given that research was limited to one Swiss canton, more research is needed to test these findings in other Francophone cantons, provinces and countries. Originality/value This study is important for the success of recordkeeping initiatives in non-Anglophone countries. It highlights the need to take into account the local information culture and use terminology with which people are most familiar.

Information and Records Management Department Students' Attitudes Towards Mobile Learning

Determining university students' approaches to mobile learning gains is important in terms of future education planning. Information and records management department students are expected to have the knowledge, skills, and techniques to enable the selection, analysis, evaluation, organisation, storage, access, and use of information that exists, especially in printed or electronic information carriers. It is considered that these students' approaches and attitudes towards mobile learning are an issue that should be considered and investigated in terms of their professional development. This study aims to determine the attitudes of Karatekin University, Department of Information and Records Management students towards mobile learning. The results of the study show that the knowledge professional candidates' attitudes towards mobile learning were positive. Based on results, it is suggested to use, in the future, mobile learning tools more in both theoretical education and practical education.

Historical Development of Archiving Models to Preserve University Archives

The chapter provides historical development of archives and records management models. A records management model has been developed by scholars and institutions. The models were created to assist organizations to navigate, benchmark, and improve records management programs. They were also applied to implement records and archives management programs in most organizations. Nevertheless, achieving consensus on internationally agreed theories for the records and archives management theories was not an easy task and part of the reasons for this layer with different theoretical perspectives.

Studying Medical Records Management in the Public Healthcare Sector of South Africa Using Multi-Method

This chapter reflects on the lesson learnt from the application of multi-methods in a quantitative study that was conducted to study patient record management in the public healthcare sector. In this study, a questionnaire was the main data collection tool, which was supported by interviews, observations, and document/system analysis data. In conducting the study, triangulation of multi-methods data was performed at different stages of the study. Currently there is no clear framework in social science research about the application of multi-method, mono-method, and mixed method research, which the study intends to clear. The study revealed that quantitative data need to be augmented with some narrative/qualitative data to make an empirical conclusion and recommendations because alone, it may not be completely reliable. Triangulation of multi-methods eliminates bias and closes some gaps where data leave some questions unanswered. The study provides a framework to guide on research method based on methods ingredients.

Meeting technologies and recordkeeping: a preliminary study

Purpose The purpose of this study is to raise awareness of the benefits and drawbacks involved in using digital technologies for business meetings, and identify key concerns. The shift from in-person to virtual meetings has multiple consequences, some of which impact recordkeeping. Design/methodology/approach Drawing on research from records management, anthropology, organizational theory and computer science, this study establishes the norms of physical meeting spaces and recordkeeping and explores how these norms are challenged as meetings become virtual. Findings Virtual meetings allow for collaboration to work across time and space and offer multiple affordances that do not exist in on-site meetings; however, they also involve the additional barrier of technical access and reduction in user attention. Virtual meetings also enable the creation, capture and sharing of increased contextual data, and this increased documentation challenges traditional recordkeeping models. Meeting technologies are also worryingly invasive. This study shows that concerns over privacy have been dismissed in the design of virtual meeting spaces, and therefore the authors recommend their more thorough consideration. Originality/value Meetings are a pervasive feature of organizational life whose significance has been overlooked in the recordkeeping literature. By bringing together research about in-person and virtual meetings in a novel and necessary way, the authors started to fill a gap and hope to inspire further studies.

ON THE ISSUE OF INFORMATION INTERACTION IN THE TESTING LABORATORY OF WHEELED VEHICLES: RECORDS MANAGEMENT ASPECT

The documentary aspect of information interaction of the laboratory for testing of wheeled vehicles is analyzed. The main components of information interaction are identified, which are information infrastructure, information resources and information security. The automated information system used in the activities of the laboratory for testing wheeled vehicles, as well as the main types of documents created and used by the laboratory are described. The subjects of information interaction of the laboratory with which information is exchanged, including documents, have been identified. The documentation of the management system of the training-research-production motor transport laboratory has been systematized. The main traditional and electronic information resources used in the activities of the training-research-production motor transport laboratory are determined. Measures to ensure the protection of information are described, which consist in the use of a qualified electronic signature for identification in an automated information system, as well as for the signing of electronic documents.

OFFLINE FILING AND TRANSFER OF ELECTRONIC RECORDS AT ABC AGENCY

The use of electronic records increases in the industrial revolution 4.0 and the implementation of WFH (Work from Home). Records management needs to be carried out on all media and types of records. Electronic records management needs to be carried out on filing and transferring records to maintain the authenticity, integrity, security, and safety of records. ABC agency already uses the Records Information System (SRIKANDI), but not all types of records can be managed using that information system. The information system cannot manage electronic records of types of photos, videos, and sound recordings. The records must be managed at ABC agency, so it is necessary to determine the filing and transferring the records offline. This research is qualitative research using data collection techniques: observations, interviews, and documents search. Interviews were conducted with three experts in records management, both manual and electronic. The analysis is carried out based on the stages contained in the five regulatory documents. The analysis results show that the filing stages consist of preparation, inspection, index determination, file code determination, registration/input of records information, inserting records into folders, cross-pointing (if any), labelling, and compiling a list of current records. Moreover, the transfer stage consists of preparation, selection of records, arranging semi-current records, creating a list of semi-current records to be moved, and creating a report of records transfer.

An Effective Health Information Management System for Optimal Healthcare Delivery

The effect of security of health information on patients as well as the society at large cannot be overemphasized. If information gets to the wrong hands, it can lead to various disaster ranging from blackmail, financial loss, stigmatization, medio-legal issues and ultimately death. This research work addresses the problems associated with existing records management system in Federal Teaching Hospital, Ekiti State Nigeria (FETHI), which is manual based. At present, approach to file handling involves junior cadre staff moving files between departments and this is often subject to various degree of mishandling which could lead to loss of important documents, leakage of confidential information among others.The model proposed and implemented in this research addresses the issue of security and privacy in health information system and proffer advantages such as easy storage and retrieval, easy transfer of patients ‘records and it also guarantee confidentiality of information at all stages. The user-friendly web-based system was developed using Hypertext Preprocessor (PHP) as the front –end and MySQL as the backend.

The Adoption of e-HRM: A View of a Telecommunications Company in Zimbabwe

The 21st-century has witnessed the catalytic effect of Information Technology (IT) on organisational operations through increased robustness and sustained competitive advantage in the knowledge economy. Technology’s disruptive diffusion has not sparred the human resource practice; thus, this study investigates the adoption of electronic Human Resources Management (e-HRM) by a telecommunications-based organisation in Zimbabwe. The study utilised a quantitative case design using a questionnaire targeting 130 managers and supervisors. In meeting the study’s objective, factor analysis using principal component analysis and varimax rotation was conducted. The results show that the three constructs had a direct impact on the adoption of e-HRM. The respondents agreed that e-HRM had automated employee records management and improved communication between employees and managers, increasing productivity. Identified benefits from the results include lowering administrative costs, delivering state of the art HRM services, enabling HR staff more time to focus on strategic reorientation, increasing HRM effectiveness and efficiency, and facilitating the scouting of the best talent globally. The respondents noted that aligning e-HRM processes to the HRM function had some restraints, such as unwillingness to accommodate change, confidentiality and security of personal records through hacking. The study generates new knowledge for benchmarking as Zimbabwean organisations endeavour to embrace e-HRM. The study contributes literature on e-HRM adoption, which appears scant in developing countries such as Zimbabwe. More research on e-HRM adoption in developing countries provides practical and theoretical implications for the HRM practice and the research community. Future studies could involve several organisations for more generalisability of the results.