Tensions and Dilemmas in Crisis Governance: Responding to Citizen Volunteers
2019 ◽
Vol 51
(7)
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pp. 1171-1195
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Keyword(s):
In the aftermath of a crisis situation, citizen volunteers play an important role by providing first aid and immediate relief. Little is known about how response organizations are successful in governing citizen volunteers. I propose that, due to the spontaneous and emergent nature of convergence by citizen volunteers on disaster sites, it matters how response organizations resolve governance dilemmas when engaging with citizen volunteers. I theorize that specific responses to governance dilemmas likely lead to successful governance outcomes. To illustrate the argument, I have conducted a multiple case study analysis of the Dutch response to the 2015-2016 refugee crisis.
Keyword(s):
2000 ◽
Vol 7
(1)
◽
pp. 23-32
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Keyword(s):
Keyword(s):
2009 ◽
pp. 115-126
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Keyword(s):
2018 ◽
Vol 1
(3)
◽
pp. 238
◽
2018 ◽
Vol 1
(3)
◽
pp. 238
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