Show Me the Numbers: Bureaucratic Use of Data in the Policy Making Process

Bureaucracies often provide information to legislatures in an effort to influence the agenda. This paper assesses whether data affects this influence, arguing quantitative support can increase the likelihood of legislative discussion and passage of bills related to a given topic. I also assess the impact of centralization on an agency’s ability to provide information and shape legislative agendas. I find including data in bureaucratic reports can significantly increase an agency’s influence on the legislature, but this effect is only present in a centralized setting. These results suggest centralized agencies are better equipped to marshal quantitative support for arguments to legislatures.

Local Governance Platforms: Roles and Relations of City Governments, Citizens, and Businesses

This article analyses the dynamics of local platform governance with special regard to the roles and relations of city governments, citizens, and local businesses. We approach the subject through five Finnish platforms in which city governments are actively involved. This multiple case study shows that city governments tend to adopt a facilitative and enabling role on the platforms. They seek to create value by utilizing skills, knowledge, and resources of local communities in different kinds of co-creation processes. Local platform governance brings added value to innovation and urban vitality by utilizing multiple roles of citizens, businesses, and other local stakeholders.

Red Tape, Rule Legitimacy, and Public Service Motivation: Experimental Evidence From Korean Citizens

While legitimacy plays a key role in determining if a public sector rule or process objectively qualifies as red tape, it is unclear if legitimacy shapes subjective red tape judgments. We use a sample of South Korean citizens and a vignette-based survey experiment describing applying for a small business COVID-19 relief fund to test the relevance of rule legitimacy for perceived red tape. We find that obtaining a favorable outcome (receiving the fund) reduces perceived red tape, but that neither input nor output legitimacy plays a consistent role. Second, we find that public service motivation moderates the role of both input and output legitimacy on perceived red tape, though in different directions. For those with high levels of public service motivation, output legitimacy reduces perceived red tape. However, for the same group, input legitimacy increases it. We provide a detailed discussion of the contributions of our study.

Dealing With Conflicting Values in Policy Experiments: A New Pragmatist Approach

Despite the “turn to values” in Public Administration, there is still a lack of empirical research in situ that investigates how various stakeholders in interaction develop strategies to deal with conflicting values over time. By using a new pragmatist approach, this article fills in this gap by investigating policy experiments in Dutch healthcare. The results show how professionals, citizens, and policymakers differently valued the worth of policy experiments, which manifested itself in multiple value conflicts. To deal with these conflicts, stakeholders adopted different strategies: colonization, compromising, prioritization, short-cutting, organizational enmeshing, and pilotification. The results show a shift from exclusive top-down strategies to inclusive multi-value strategies over time.

Super-Human or Sub-Human? Positive Dehumanization and Gender in Public Performance Evaluations

Dehumanizing language, language that compares human beings to animals or machines, is typically thought of in problematic cases, where it is designed to denigrate individuals or entire groups in society. But, this language can also be used to praise—describing an employee as a machine can be done to signify super-human characteristics. We find that positive dehumanizing language has no effect on evaluations of a public employee’s competence, but do have an effect on evaluations of warmth. Contrary to expectations, we find no differences in these effects based on the gender of the employee.

From Bureaucratic Discipline to Self-Actualization: Using Marx and Foucault to Critique the Demand for Better Work Rather Than Less Work

This essay brings together Karl Marx’s alienation critique with Michel Foucault’s theoretical work on technologies of power to examine the demand for self-actualizing work. I argue that many of the themes in Marx’s writings appear frequently in the human relations management literature and are later incorporated by New Public Management. However, Foucault’s work is shown to complement and extend Marx’s initial alienation analysis, and then to highlight the reliance of human relations management on disciplinary technologies. Lost in the demand for better work is a more radical vision of harnessing machinery to bring about a post-work society.

Policy Learning, Policy Failure, and the Mitigation of Policy Risks: Re-Thinking the Lessons of Policy Success and Failure

Policy failures are often assumed to be unintentional and anomalous events about which well-intentioned governments can learn why they occurred and how they can be corrected. These assumptions color many of the results from contemporary studies of policy learning which remain optimistic that ongoing policy problems can be resolved through technical learning and lesson drawing from comparative case studies. Government intentions may not be solely oriented toward the creation of public value and publics may not abide by government wishes, however, and studies of policy learning need to take these “darksides” of policy-making more seriously if the risks of policy failure are to be mitigated.

Representative Bureaucracy, Institutional Support, and Clientele Need: The Case of Undocumented Students

The theory of representative bureaucracy posits that passive representation is associated with improvements in policy outcomes for represented groups. This research examines the institutional conditions under which representative bureaucracy is enhanced or limited. It posits that the benefits of representation will be enhanced when institutional supports are stronger and when clientele need is greatest. Using a unique longitudinal, multi-level dataset, this paper tests competing theoretical conditions (including resource constraints, and task difficulty) under which representative bureaucracy is enhanced or constrained. The analysis tracks student-level performance of 400,000 undocumented students in Texas public schools from 2003 to 2011 providing a powerful empirical test as well as practical policy implications for administrators. It finds that the effects of representation are strongest when resources are abundant and clientele need is greatest. This suggests representative may be even more valuable to organizations than previously thought.

Community Policing: Misunderstanding and Misapplication Following Police Shootings

Prevailing community policing theory identifies the purpose of community policing being to empower state policing not diminish it. This basis identifies a major misconception of those arguing for police defunding, as it fails to address the realities and limitations of street-level bureaucrats in exercising their authority. Misapplying emotional calls for restructuring into perceived democratic control of the bureaucracy. This article explores the inherent problems within community policing and serves to link these problems within a larger discussion of governance and policing, making an argument that the calls for defunding and community policing at best demonstrate misunderstanding and at worst represent a poorly articulated political ploy. In either case, understanding the larger role of how the state legitimates policing identifies an inherent disconnect between policy and implementation. Substantive change in policing must come from changes in the law that provide the staying power for reform to overcome bureaucratic retrenchment to change and in our view of governance, specifically in what should be enforced and the role of government in maintaining order, to ensure that these reflect the realities of policing.

The Importance of Similarity: How Gender Congruence Matters for the Impact of Leadership Training

Leadership training is key to promoting more active leadership, but the effects of leadership training can depend on the gender context. Gender congruence between manager and employee can affect how the manager employs leadership behaviors adapted from training and how employees perceive leadership behavior. Quantitative data on 474 managers’ 4,833 employees before and after a large-scale field experiment with leadership training enable us to examine changes in employee-perceived leadership following training. The results show that gender congruence between manager and employee is associated with stronger leadership training effects on employee-perceived leadership behaviors. Female gender congruence shows the most pronounced effects.