A Decision Support Tool for Assessing Trust in an Enterprise Data Sharing Partner

Author(s):  
Mark F. St. John ◽  
M. Dustin Young

Enterprises need to trust that data they share with other enterprises is not exploited maliciously and cause harm. We describe the development and evaluation of a decision support tool for assessing trust in a partner enterprise. The tool is composed of ten statements spanning four well-established organizational trust factors: ability, integrity, benevolence, and vulnerability. Users rate the statements about a partner enterprise and then rate their trust in the partner enterprise. The tool focuses users on these trust factors and mentally prepares them to make the trust rating. As a first evaluation of the tool, participants read 25 statements each about enterprises in three fictional countries and rated their trust without the tool, using only their intuitions. Then they rated three more enterprises while using the tool. The tool led to trust ratings that were significantly closer to the constructed, expected ratings, and participants rated the tool as useful.

Author(s):  
Christos Katrakazas ◽  
Natalia Sobrino ◽  
Ilias Trochidis ◽  
Jose Manuel Vassallo ◽  
Stratos Arampatzis ◽  
...  

2007 ◽  
Vol 2 (2) ◽  
Author(s):  
S.E. Walters ◽  
D. Savic ◽  
R.J. Hocking

The water industry over the years has primarily focussed on upgrading and investing in clean water provision. However, as research into the science and management of clean water services has progressed rapidly, wastewater provision and services has been slower. Focus, though, is now shifting within Industry and Research into wastewater services. The water regulator, Ofwat, for England and Wales demands the Sewerage Undertakers demonstrate efficient management of wastewater systems in order to obtain funding for Capital Investment projects. South West Water, a Water Service Provider and Sewerage Undertaker located in the South West of England, identified a need gap in their asset management strategies for wastewater catchments. This paper will introduce the production of a Decision Support Tool, DST, to help SWW proactively manage their Wastewater Catchments, examining Sewage Treatment Works, Pumping Stations and Networks. The paper will discuss some concepts within the DST, its production, testing and a brief case study. The DST provides a framework for prioritising catchments to optimise investment choices and actions. The Tool ranks catchments utilising Compromise Programming, CP, as well as AHP Pair-wise comparisons for preference weights. The DST incorporates Asset models, a Whole life Costing Module, as well as a Decay and Intervention Module.


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