Book Review: Knowledge Management and Narratives: Organizational                 Effectiveness Through Storytelling

The effective management of knowledge resources is a key imperative for firms that want to leverage their knowledge assets for competitive advantage and improved performance. However, most firms do not attain the required performance levels even when programs are in place for managing knowledge resources. Research suggests this shortcoming can be addressed by linking knowledge management to business strategy. This study examines a model that links business strategy to knowledge management capabilities and organizational effectiveness. Using data collected from 189 managers, the results suggest that business strategy is a key driver of knowledge capabilities, and that both business strategy and knowledge capabilities impact organizational effectiveness. Additionally, the authors’ findings indicate that knowledge infrastructure capability is a key imperative for effective knowledge process capability. Managerial implications, limitations and opportunities for future research are also discussed.

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What is Knowledge Management?

Knowledge Management in Modern Organizations ◽

10.4018/978-1-59904-261-9.ch001 ◽

2011 ◽

pp. 1-9 ◽

Cited By ~ 11

Author(s):

Murray E. Jennex

Keyword(s):

Knowledge Management ◽

Organizational Learning ◽

Organizational Effectiveness ◽

Research Area ◽

Organizational Memory ◽

Relational Model

This chapter defines knowledge and knowledge management (KM) and establishes its roots KM is not a brand new topic; organizational learning and organizational memory are related topics that have been fields of research for many years. This chapter relates these concepts to a relational model that shows that the three topics are related and influence organizational effectiveness. Additionally, this chapter explains that KM has become a research area due to a confluence of trends that have made KM necessary and technically useful.

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Relating Knowledge Management Enablers, Knowledge Management Processes, and Organizational Effectiveness

International Journal of Knowledge Management ◽

10.4018/ijkm.2020100106 ◽

2020 ◽

Vol 16 (4) ◽

pp. 109-124

Author(s):

Frank Bezzina ◽

David Baldacchino ◽

Vincent Cassar

Keyword(s):

Knowledge Management ◽

Organizational Effectiveness ◽

Structural Equation ◽

Learning Strategy ◽

Structure Learning ◽

Direct Effects ◽

Web Based ◽

Mediating Role ◽

Management Processes ◽

The Relationship

This study investigates the relationship between knowledge management (KM) enablers (aspects of organizational structure, learning, strategy, transformational leadership, and information technology) and organizational effectiveness. It also examines the mediating role of KM processes (knowledge creation, knowledge organization, knowledge application, and knowledge protection). Using a web-based questionnaire and the responses from 201 organizations in the Maltese Pharmaceutical Sector, structural equation modelling revealed that various KM enablers produced direct effects on KM processes, and in turn, two KM processes produced direct effects on organizational effectiveness and also mediated the relationship between some KM enablers and organizational effectiveness. This study contributes towards a better understanding of specific aspects of the KM phenomenon and provides several implications that could better assist the management of knowledge to enhance organizational effectiveness.

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Advancing organizational effectiveness and knowledge management implementation

Tourism Management ◽

10.1016/j.tourman.2003.08.002 ◽

2004 ◽

Vol 25 (5) ◽

pp. 593-601 ◽

Cited By ~ 75

Author(s):

Jen-Te Yang ◽

Chin-Sheng Wan

Keyword(s):

Knowledge Management ◽

Organizational Effectiveness

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Linking Business Strategy and Knowledge Management Capabilities for Organizational Effectiveness

International Journal of Knowledge Management ◽

10.4018/jkm.2010070102 ◽

2010 ◽

Vol 6 (3) ◽

pp. 22-43 ◽

Cited By ~ 18

Author(s):

Trevor A. Smith ◽

Annette M. Mills ◽

Paul Dion

Keyword(s):

Knowledge Management ◽

Organizational Effectiveness ◽

Business Strategy ◽

Future Research ◽

Knowledge Process ◽

Knowledge Resources ◽

Managerial Implications ◽

Improved Performance ◽

Knowledge Management Capabilities ◽

Management Capabilities

The effective management of knowledge resources is a key imperative for firms that want to leverage their knowledge assets for competitive advantage and improved performance. However, most firms do not attain the required performance levels even when programs are in place for managing knowledge resources. Research suggests this shortcoming can be addressed by linking knowledge management to business strategy. This study examines a model that links business strategy to knowledge management capabilities and organizational effectiveness. Using data collected from 189 managers, the results suggest that business strategy is a key driver of knowledge capabilities, and that both business strategy and knowledge capabilities impact organizational effectiveness. Additionally, the authors’ findings indicate that knowledge infrastructure capability is a key imperative for effective knowledge process capability. Managerial implications, limitations and opportunities for future research are also discussed.

Download Full-text