Effect of perceived transformational leadership on organization citizenship behavior: Moderating role of emotional intelligence

2014 ◽  
pp. 57-60 ◽  
Keyword(s):  
Emotional Intelligence ◽  
Transformational Leadership ◽  
Citizenship Behavior ◽  
Organization Citizenship Behavior ◽  
Moderating Role

The Impact of Transformational Leadership on Employee retention: Role of Organizational and Communication (Preprint)

2019 ◽  
Author(s):  
Shuja Iqbal ◽  
HongYun Tian ◽  
Shamim Akhtar ◽  
Sikandar Ali Qalati
Keyword(s):  
Transformational Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Significant Relationship ◽  
Employee Retention ◽  
Citizenship Behavior ◽  
Mediating Role ◽  
The Impact ◽  
Moderating Role

BACKGROUND Employee retention has been studied by researchers in relation to many factors. Cost of losing talented employees in much higher than recruiting and training the new ones. Past studies have shown abundant research and importance of chosen variables in different relationships. This study is unique in terms of studying the mediating role of organizational citizenship behavior and moderating role of communication in the selected model. OBJECTIVE This study investigates the impact of transformational leadership on employee retention in SMEs. Furthermore, this study examines the mediating role of organizational citizenship behavior and the moderating role of communication. METHODS Based on random sampling, 505 employees from SMEs were selected to response the constructed questionnaire. Smart PLS structured equation model (PLS-SEM) was used to estimate the various relationships. RESULTS The findings of the study reveal that there is a positive and significant relationship in transformational leadership and organizational citizenship behavior. Similarly, this study found positive and significant relationship in organizational citizenship behavior and employee retention. In addition, organizational citizenship behavior had a positive mediating effect on the relationship between transformational leadership and employee retention. Furthermore, communication positively moderates transformational leadership, organizational citizenship employee retention relationships. CONCLUSIONS This study examines the mediation of organizational citizenship behavior and the moderation of communication which have been less studied in the literature. Findings revealed that transformational leadership and communication plays a significant role in relation of organizational citizenship behavior and employee retention. As such, management of SMEs need to pay particular attention to these variables, to retain employees for enhanced productivity and organizational growth.

scholarly journals Conflict Resolution Strategies and Workplace Frustration and Organizational Citizenship Behavior: The Moderating Role of Emotional Intelligence

2020 ◽  
Vol 4 (1) ◽  
pp. 233
Author(s):  
Aimen Mairaj ◽  
Danish Ahmed Siddiqui
Keyword(s):  
Emotional Intelligence ◽  
Conflict Resolution ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Conflict Resolution Strategies ◽  
Moderating Role ◽  
Resolution Strategies

The purpose of this research is to determine the relationship between conflict resolution strategies (accommodating, avoiding, compromising, collaborating, and competing) with workplace frustration and organizational citizenship behavior (OCB) with the moderating role of trait emotional intelligence (EI) on their relations. Data was collected through a close-ended questionnaire from 298 employees (male = 197, female =101) working at different private organizations of the manufacturing and service industry within the city of Karachi. The data were analyzed using confirmatory factor analysis and structured equation modeling. The results indicated that accommodating and avoiding strategies don’t seem to have any effect on both frustration and OCB. Accommodating seems positively and significantly affect both. Compromising significantly and positively affect OCB, however, dominating is affecting frustration. Emotional Intelligence also seems to influences both OCB and frustration. EI also complements accommodating and collaboration strategies with workplace frustration. This study is first of its kind in the local context in private sectors and paves the way for further research in the public sector.

scholarly journals The Role of Emotional Intelligence and Organizational Commitment in Increasing OCB and Employee Performance

2019 ◽  
Vol 7 (05) ◽  
Author(s):  
Via Lailatur Rizki ◽  
Purnamie Titisari ◽  
Dewi Prihatini
Keyword(s):  
Emotional Intelligence ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Sampling Method ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Organization Citizenship Behavior ◽  
Branch Office

The need for high quality and highly contributing human resources in providing their best performance is an opportunity for organizations to achieve goals especially in the current millennial era. Employee performance can be influenced by several factors such as emotional intelligence, organizational commitment and Organizational Citizenship Behavior (OCB) which are this research variables. The purpose of this study is to determine and to analyze the influence of emotional intelligence, organizational commitment on the employee performance with Organization Citizenship Behavior (OCB) as an intervening variable at PT. Panin Dubai Syariah Bank in Surabaya area. The population in this study were all employees of PT. Panin Dubai Syariah Bank in Surabaya, Indonesia, as many as 60 employees, consisting of 40 employees of Main Branch Office of Panin Dubai Syariah Bank and 20 employees of Sub-Branch Office of Panin Dubai Syariah Bank, Ngagel Surabaya). The sampling method used is census which uses the entire population of employees of PT. Panin Dubai Syariah Bank in Surabaya. Path analysis was performed to answer research hypotheses. The results of this study are emotional intelligence and organizational commitment have a significant effect on Organizational Citizenship Behavior (OCB),  emotional intelligence and organizational commitment have a significant effect on employee performance, OCB has significant effect on employee performance,  and emotional intelligence and organizational commitment have a significant effect on employee performance  through OCB at PT. Panin Dubai Syariah Bank in Surabaya.

scholarly journals Impact of Career Salience on Employees Job Involvement, Analyzing the Moderating Role of Organization Citizenship Behavior

2021 ◽  
Vol 4 (2) ◽  
pp. 179-196
Author(s):  
ROQIA MALIK ◽  
DR. MUHAMMAD ZIA-UR-REHMAN ◽  
DR. FAHAD SULTAN ◽  
MOHAMMAD UMAIR KHAN
Keyword(s):  
Job Involvement ◽  
Mediating Effect ◽  
Citizenship Behavior ◽  
Organization Citizenship Behavior ◽  
Total Data ◽  
Questionnaire Method ◽  
The Impact ◽  
Career Salience ◽  
Moderating Role

The current study identifies the factor that affecting the organization citizenship behavior and its employee’s job involvement. The study gives significance value to the literature that it provides compete discussion and information on organization citizenship behavior and its antecedents and consequences. The purpose of the study is to find out the impact of career salience on employees job involvement, analyzing the moderating role of organization citizenship behavior. Questionnaire method is used for data collection. Researcher collects the data from middle and lower level of employees on different organization. The total 44 questions asked from the middle and lower level of employees in Rawalpindi Islamabad Pakistan. The total data was collected through questionnaire from sample of 250 individuals and total 240 of respondent data was used for analysis. The result of this study indicated that there are significance relationship between independent and dependent variables and moderation was checked through (Baron & Kenny, 1986) condition. To test the reliability of the items cronbach’s alpha was used and testing the hypothesis of the study regression analysis was used. Further result show that the career salience, employees job involvement mediating effect of organization citizenship behavior.

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