A Queuing Model of the N-design Multi-skill Call Center with Impatient Customers
2015 ◽
Vol 8
(4)
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pp. 51-60
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2018 ◽
Vol 28
(3)
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pp. 333-344
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Keyword(s):
2008 ◽
Vol 4
(1)
◽
pp. 1-13
2009 ◽
Vol 23
(2)
◽
pp. 231-259
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Keyword(s):
2011 ◽
Vol 47
(4)
◽
pp. 364-377
◽
2002 ◽
Vol 4
(3)
◽
pp. 208-227
◽
2013 ◽
Vol 70
(6)
◽
pp. 440-453
◽
Keyword(s):