Examining the Effects of Project Manager's Authentic Leadership on Field Staffs' Organizational Citizenship Behavior and Employee Engagement - Based on the Mediating Effects of Field Staffs' Perceived Organizational Support -

2015 ◽  
Vol 22 (2) ◽  
pp. 65-86
Author(s):  
Inn Han Youn ◽  
◽  
Young Chul Chang
2021 ◽  
Vol 13 (14) ◽  
pp. 7800
Author(s):  
Ayman Alshaabani ◽  
Farheen Naz ◽  
Róbert Magda ◽  
Ildikó Rudnák

The performance of the employees and productivity of each individual, in general, have been badly affected because of the COVID-19 pandemic. Organizational citizenship behavior is regarded as an interpretation of the performance of the employee which is essential to contribute more to the organization’s processes and success. Therefore, to increase the organizational effectiveness and achieve its goals, it is crucial to understand the factors affecting the organizational citizenship behavior of the employees. This study aims to examine the impact of perceived organizational support on organizational citizenship behavior with the mediating role of employee engagement and affective commitment. To collect the data for this study, a linear snowball sampling method was used, and 380 foreign employees working in different service companies in Hungary participated in the survey. Structural equation modeling (SEM) was used to test the proposed hypothesis. The results of the study revealed that perceived organizational support positively associated with organizational citizenship behavior and this relationship is also strongly mediated by employee engagement. On the other hand, employee engagement and affective commitment pose a direct positive influence on organizational citizenship behavior. This study has theoretical and practical implications as it will provide a comprehensive framework to better understand the factors influencing the organizational citizenship behavior of the employees.


2020 ◽  
Vol 1 (1) ◽  
pp. 114-126
Author(s):  
Letnan Dalimunthe ◽  
Marta Iwan Zuanda

Penelitian ini bertujuan untuk mengetahui seberapa besar Pengaruh Self-efficacy, Perceived Organizational Support, dan Employee Engagement terhadap Organizational Citizenship behavior pada PDAM Kota Padang. Variabel penelitian yaitu Self-efficacy (X1), Perceived Organizational Support (X2) Employee Engagement (X3) dan Organizational Citizenship Behavior (Y). Metode  pengumpulan data melalui survei dan menyebarkan kuesioner kepada karyawan sebagai responden. Metode analisis yang digunakan adalah uji validitas dan reliabilitas, analisis korelasi, analisis regresi berganda, untuk uji hipotesis digunakan yaitu uji t dan uji F serta dilakukan uji outer model. Hasil penelitian menunjukan (a) Self-efficacy berpengaruh positif dan signifikan terhadap OCB sebesar 3,117 dengan tingkat signifikan (0,003<0,05) (b) Perceived Organizational Support berpengaruh positif dan signifikan terhadap OCB sebesar 3,157 dengan tingkat signifikan (0,002>0,05) (c) Employee Engagement  berpengaruh positif dan tidak signifikan  terhadap OCB sebesar 1,089 dengan tingkat signifikan (0,280<0,05). Sumbangan variabel Self-efficacy, Perceived Organizational Support, dan Employee Engagement terhadap OCB sebesar 0,550 atau 55%, sedangkan selebihnya di pengaruhi variabel lain diluar model penelitian ini. Indicator atau item pernyataan yang paling dominan pada variabel Self-efficacy dengan nilai sebesar 0,735 adalah “kesulitan tugas mampu dihadapi”, pada variabel Perceived Organizational Support dengan nilai 0,802 adalah “job security”, dan pada variabel Employee Engagement dengan nilai 0,849 adalah “ketangguhan mental yang dimiliki”, sedangkan pada variabel Organizational Citizenship Behavior dengan nilai sebesar 0,750 adalah “tepat waktu”.


2015 ◽  
Vol 38 (6) ◽  
pp. 627-639 ◽  
Author(s):  
Ishfaq Ahmed ◽  
Muhammad Musarrat Nawaz ◽  
Ghulam Ali ◽  
Talat Islam

Purpose – Riggle et al.’s (2009) research of 20 years literature (1986-2006) is the latest available meta-analysis on perceived organizational support and outcomes. There are seven years since no work has been done to see the changes in the research and its emphasis, which is the main target of this research. This study aimed at five major outcomes: employee engagement, job satisfaction, organizational commitment, organizational citizenship behavior and turnover intentions. Design/methodology/approach – Hundred and twelve studies were included in meta-analysis containing at least one of the outcomes. Riggle et al. included 167 studies in their investigation from 1986 to 2006. This study adds value to the work of Riggle et al. by looking at the studies conducted from January 2007 to April 2014. Findings – Findings of the study revealed that perceived organizational support had a strong positive impact on employee engagement, job satisfaction and organizational commitment, while its impact on organizational citizenship behavior and turnover intentions is moderate. Originality/value – This study adds value by offering meta-analysis of the perceived organizational support and its outcomes for latest available literature (i.e. 2007-2014).


2021 ◽  
Vol 2 (3) ◽  
pp. 258-265
Author(s):  
Ellen Priskila ◽  
Melitina Tecoalu ◽  
Saparso ◽  
Hery Winoto Tj

The era of globalization is a time when competition becomes increasingly tight, employees are required to be able to show extra work behavior that can exceed the expectations of the organization (extra role behavior). The existence of high initiative from employees is able to improve the effectiveness of an organization, while employees who have good organizational support will also form positive behavior as a form of reciprocal support to the organization. Through employee engagement is expected to strengthen the behavior of the organization's citizenship. In Indonesia is currently entering the era of demographic bonuses, the condition makes this research interesting to do in millennials. The purpose of this study is to test the influence of employee engagement in mediating perceived organizational support to the organizational citizenship behavior of 83 millennial employees of PT Tatalogam Lestari. Structural Equation Modelling (SEM) analysis techniques using SmartPLS were used in this study. The results of the analysis stated that there is an influence perceived organizational support, employee engagement and organizational citizenship behavior. Employee engagement is also proven to mediate the influence of perceived organizational support on organizational citizenship behavior. This study found that the higher the perception of organizational support in employees, the higher the sense of attachment of employees with the organization, so as to encourage the occurrence of organizational citizenship behavior in employees.


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