DEVELOPMENT OF A WORKMANSHIP MANAGEMENT SYSTEM FOR PERFORMANCE APPRAISAL OF CONSTRUCTION PROJECTS

Author(s):  
Rakesh Sookoo ◽  
Abrahams Mwasha ◽  
Joseph Iwaro

One of the most important aspect of quality in a project is workmanship. Most contractors have failed in meeting stakeholders’ needs in the area of workmanship as it relates to the objectives of cost, quality and time. The lack of a workmanship management system in the construction process is one of the major problems facing the construction industry. In this regard, this study is aimed at developing an integrated benchmarking framework to measure workmanship performance of construction projects at any stage with focus on ensuring quality. To do so, the study undertakes a critical survey of literature and building professionals using mixed survey methods. It then uses the information gathered to develop an integrated workmanship benchmarking framework by integrating three major existing quality management techniques that include TQM, Six Sigma and SMS. This study successfully developed an integrated benchmarking framework with capability to measure the workmanship performance at both organization and project levels in any stage of construction projects. Also, the study identified a set of critical success factors for workmanship assessment and is expected to assist with and guide in the development of a workmanship performance assessment tool for the construction industry in developing counties including Trinidad and Tobago.

2022 ◽  
Vol 28 (1) ◽  
pp. 33-51
Author(s):  
Ghasaq abdulsalam Fadhil ◽  
Abbas M. Burhan

Construction is a complicated process that takes place in an almost uncontrollable environment. Although projects can be carefully planned in advance in principle, there is a chance that unforeseen events and crises can disrupt these plans, affecting project development. Because the initial investment expenditures in construction projects are so large, they may be quickly influenced by crises, resulting in significant financial losses. The 2014 financial crisis was one of the most prominent crises that Iraq faced, which significantly impacted various activities in general and the construction industry in particular. Despite the importance of crisis management systems, the researchers found a great lack of local studies looking at crisis management, specifically in the basic stages chosen for its development, which are before, during, and after a crisis. Therefore, an effective crisis management system has been developed consisting of 20 critical success factors with devising 59 actions that can be taken for each proposed criterion for each of the three stages of crisis.


2019 ◽  
Vol 26 (8) ◽  
pp. 1625-1640 ◽  
Author(s):  
Manuel Alexander Silverio-Fernandez ◽  
Suresh Renukappa ◽  
Subashini Suresh

Purpose The decentralisation of information and high rate of mobile content access in the construction industry provides an ideal scenario for improvement of processes via the implementation of the paradigm of the Internet of Things (IoT). Smart devices are considered as the objects interconnected in the IoT; therefore, they play a fundamental role in the implementation of digital solutions during the execution of construction projects. The purpose of this paper is to assess the critical factors for a successful implementation of smart devices in the construction industry. Design/methodology/approach An empirical study was performed in the Dominican Republic. This country, located at the heart of the Caribbean, presents an economy that strongly relies on the construction industry. Following a systematic approach, a qualitative data collection and analysis was performed based on semi-structured interviews and content analysis to professionals of construction companies in the Dominican Republic, enquiring the concept of smart devices and critical success factors for implementing the devices in the industry. Findings The key success factors obtained from the contestants were leadership, technology awareness, company size, usability of proposed solution, cost of implementation and interoperability. Originality/value This paper provides information to clients of the construction sector regarding the benefits of embedding smart devices into their business activities. Furthermore, this study provides a better understanding of the key factors to be considered by construction organisations when embedding smart devices into their projects. This study also provides recommendations for distinct stakeholders of the construction sector, such as policy makers, clients and technology consultants. Policy makers should especially consider factors such as technology awareness and leadership to develop the right policies for the integration of the IoT in construction projects. Technology consultants should be aware of the latest case studies of successful implementation of smart devices and IoT systems in the world in order to adapt and implement smart devices and IoT in their projects.


Author(s):  
Hock Seng Raymond Yip ◽  
Herman Shah Anuar

In the area of the construction sector, the primary concern is economic growth. There are many issues and challenges associated with it. The growth and rapid development of this industry put their players, mainly the construction firms feeling the heat by competing with each other. The main challenge is the completion period for a particular project. This study was done in Manila, Philippines, where Design and Build (D&B) method has gained much interest and considered very important today. The rise of new innovative systems saw the emergence of new factors in the construction industry that will become future adoption. This study focuses on factors affecting the successful completion period of the construction industry, whereby it is very crucial for the country's economic and market development. A quantitative research methodology was applied in this study. A total of 967 survey questionnaires sent out, and only 396 respondents fit to be analysed. Respondents involved were contractors, consultants, and developers. It was learned that critical success factors in project management play significant roles in driving projects to examine the determinants of success completion time of Design & Build construction projects. Findings from this study shall be used by the authority in drafting a policy guideline for future construction development. It is hoped that this study provides a better understanding of construction challenges for future undertaking.


2009 ◽  
Vol 15 (4) ◽  
pp. 337-348 ◽  
Author(s):  
Jing Yang ◽  
Geoffrey Qiping Shen ◽  
Manfong Ho ◽  
Derek S. Drew ◽  
Albert P. C. Chan

With a focus on different aspects of stakeholder management, various sets of critical success factors (CSFs) have been suggested in the literature. It is crucial to explore the relative importance and groupings of these factors. This paper aims to identify CSFs associated with stakeholder management in construction projects, and explore their ranking and underlying relationship. 15 CSFs were identified through a literature review, and consolidated by interviews and pilot studies with professionals in construction industry. A questionnaire instrument containing these 15 CSFs was sent out to project managers in Hong Kong, and 183 completed questionnaires were retrieved. The top three ranked factors for stakeholder management were “managing stakeholders with social responsibilities”, “assessing the stakeholders’ needs and constraints to the project”, and “communicating with stakeholders properly and frequently”. Using factor analysis and considering the high importance of the factor “managing stakeholders with social responsibilities”, the 15 CSFs were grouped into five dimensions namely, precondition factor, stakeholder estimation, information inputs, decision making, and sustainable support. All these five groupings and their relationship were included in a framework for successful stakeholder management in construction projects. These findings help to clarify what the high prioritized factors are, and could also be used as an assessment tool to evaluate the performance of stakeholder management and thus help to identify areas for improvement. Santrauka Atsižvelgiant į skirtingus suinteresuotųjų šalių valdymo aspektus, literatūroje siūlomi įvairūs kritinių sėkmės veiksnių (KSV) kompleksai. Svarbiausia yra sugrupuoti šiuos veiksnius ir nustatyti jų santykinį reikšmingumą. Šio straipsnio tikslas – nustatyti KSV, susijusius su suinteresuotųjų šalių valdymu statybos projektuose, išnagrinėti jų prioritetus ir pagrindinius tarpusavio ryšius. 15 KSV buvo nustatyta remiantis literatūros analize, statybos šakos profesionalų apklausomis ir eksperimentinėmis studijomis. Projektų valdytojams Honkonge išsiųstas klausimynas ir gauti 183 atsakymai. Trys aukščiausiai įvertinti veiksniai: projektų dalyvių socialinė atsakomybė, suinteresuotųjų šalių poreikių ir apribojimų įvertinimas, tinkamas ir dažnas bendradarbiavimas su suinteresuotomis šalimis. Naudojantis veiksnių analize ir atsižvelgiant į tai, kad socialinės atsakomybės rodiklis vertinamas kaip labai reikšmingas, 15 KSV suskirstyti į 5 grupes: išankstinių veiksnių, suinteresuotųjų grupių nustatymo, informacijos rinkimo, sprendimų priėmimo ir subalansuotos paramos. Visos šios grupės bei jų ryšiai buvo įtraukti į sistemą, skirtą sėkmingam suinteresuotųjų šalių valdymui statybos projektuose. Šie duomenys padeda paaiškinti, kokiems veiksniams suteikiamas prioritetas ir gali būti naudojami suinteresuotųjų šalių valdymo įgyvendinimui įvertinti bei tobulintinoms sritims nustatyti.


Author(s):  
Xianhai Meng ◽  
Ming Sun ◽  
Martyn Jones

Since the beginning of 1990s, there has been an increasing emphasis on supply chain collaboration in the UK construction industry through learning from manufacturing. The adoption of supply chain collaboration is now widely recognised as an effective way of addressing various traditional construction problems. This paper presents the findings of a research project that examines the practitioners’ perspectives on supply chain collaboration in construction projects. The critical success factors (CSFs) of supply chain collaboration are identified from an online focus group discussion and ten expert interviews, whose results are analysed by using the NVivo software package. Unlike existing studies, this study develops an input-process-output model based on the categorisation of the identified CSFs. In addition, supply chain collaboration is compared between public and private sectors, between short-term and long-term programmes, between upstream and downstream supply chains, and between different areas of relationships. The comparative analysis describes the balanced and the unbalanced natures of supply chain collaboration. The findings in this study provide a better understanding of supply chain collaboration in today’s construction practice. Although this study is based on the UK construction industry, its findings may also be useful for construction organisations in other countries to pursue supply chain collaboration.


2017 ◽  
Vol 29 (2) ◽  
pp. 276-309 ◽  
Author(s):  
Fahim Ullah ◽  
Muhammad Jamaluddin Thaheem ◽  
Siddra Qayyum Siddiqui ◽  
Muhammad Bilal Khurshid

Purpose The purpose of this paper is to investigate the level of implementation of Six Sigma (SS) in the construction industry of Pakistan along with the current state of affairs and the challenges, and opportunities for a successful implementation. Design/methodology/approach The research is purely exploratory in nature. Based on published work, critical success factors are gathered, and a number of questionnaire surveys and interviews are conducted to refine and quantify their impact. A system dynamics framework to assess the SS influence on project success is developed and case study project are simulated. Findings The construction industry of Pakistan is still functioning in a traditional way; marred with low level of awareness and ad hoc approaches, the findings point to a huge improvement opportunity. Further, when under planning projects are exposed to SS, the chances of project success improve better than under execution projects. Research limitations/implications The limited level of awareness possessed by the respondents constrains the possible outreach of this work in industrially developed contexts. However, this work may become an impetus for further research in managing quality in construction industry. Practical implications The findings can be used to improve the quality provision of construction projects. Originality/value This work may trigger an important debate over the research and implementation of SS in the construction industry of developing countries that may greatly benefit by improving the quality of their projects and rectify their diminishing reputation for project success.


Buildings ◽  
2021 ◽  
Vol 11 (2) ◽  
pp. 36
Author(s):  
Ayodeji Emmanuel Oke ◽  
Ahmed Farouk Kineber ◽  
Ibraheem Albukhari ◽  
Idris Othman ◽  
Chukwuma Kingsley

Cloud Computing has become a valuable platform for sustainability in many countries. This study evaluates the cloud computing implementation and its Critical Success Factors (CSFs) towards ensuring sustainable construction projects in Nigeria. Data were collected from previous literature, supplemented by a quantitative approach via a questionnaire survey. Data were collected from 104 construction professionals while cloud computing CSFs were examined using Relative Importance Ranking (RII) and Exploratory Factor Analysis (EFA). The results show that cloud computing’s awareness level is 96.2%, which means that the respondents are aware of cloud computing concept. Furthermore, the result shows that most of the respondents are adopting the concept. The analysis of the CSFs indicated that reliable data storage, performance as well as cost of accessibility and availability were the four most significant CSFs to cloud computing applications. Analysis of the CSFs through EFA generated four main components which include human satisfaction, organization, client’s acceptance, and industry-based. Consequently, this study contributed to existing body of knowledge by highlighting the cloud computing CSFs for achieving sustainable construction project. As such, the results could be a game-changer in the construction industry—not only in Nigeria but also in developing nations where construction projects are implemented through similar style and procedure. This study would be a benchmark for supporting decision-makers to improve data fragmentation, in which the use of data is paramount to the execution of construction works. Finally, the results of this study would be useful for enhancing sustainability and general management of construction projects through cloud computing implementation.


2015 ◽  
Vol 24 (1) ◽  
pp. 67-80 ◽  
Author(s):  
Murat GUNDUZ ◽  
Ahmad Mohammed Ali YAHYA

A great emphasis has taken place to identify and analyse the factors that have been af­fecting the success and the failure of construction projects in recent decades. As a project-based industry, construction has heavily invested in such research. Moreover, the construction industry suffers the most to meet deadlines and budgets limits. The objective of this paper is to identify the critical success factors in construction industry. The study focused on Middle East region. In order to achieve this objective, 25 project success factors were identified by reviewing related literature. The factors were assessed for their impact and contribution to the actual performance of the project on three criteria: schedule, cost, and quality. Then a questionnaire was developed and sent to dif­ferent experts in the construction industry. The collected data of 111 responses was then analysed statistically by using different tools such as: importance index, Spearman’s rank correlation factor and T-test. As a result, company’s technical capacity and scope and work definition were ranked the most important factors. The results of this research may provide a great assistance to professionals and researchers in identifying the critical factors in the construction industry.


2020 ◽  
Vol 4 (1) ◽  
pp. 37-46
Author(s):  
Siti Maharah Abdul Khalim ◽  
Chia Kuang Lee

The number of construction activities nowadays increased rapidly due to urbanization and economic growth. The increased number of construction activities will cause adverse effects and huge impacts on the natural environment, and integrity of the construction process. Compared to the other industries, it is far behind in the implementation of the Environmental Management System (EMS). This paper aims to investigate the success factors of the implementation of EMS in the construction industry. EMS introduced several control strategies with proper management to address environmental issues caused by construction activities. This study reviewed some of the past studies related to EMS, construction industry, and also sustainable development in construction projects. EMS helps in minimizing environmental impacts by providing a framework that supports a construction company through reliable control. EMS integrates environment management into the company’s long term planning, daily operations and other quality management system.


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