Public Service Mall Innovation in Banda Aceh City

This research is to find out what innovations exist in the Public Service Mall of Banda Aceh City, Aceh, Indonesia. This type of research uses qualitative research with a descriptive approach, namely by describing the results of research and analyzing so that the results obtained from informants are employees of the Banda Aceh City Public Service Mall, employees of the One-Stop Investment and Integrated Service Office and employees of the Population and Civil Registration Service at the Public Service Mall and the community as supporting informants who provide services at the Banda Aceh City Public Service Mall. The results of this study indicate that the innovation of the Banda Aceh City Public Service Mall can be said to be in accordance with the innovation guidelines criteria set by PERMENPAN-RB No. 30 of 2014 which consists of Quality, Transparency, Accountability, Easy, Fast, Proper, Fair and Participatory. So that the results obtained that the Public Service Innovation of Banda Aceh City has novelty or innovation in service.

The Effect of Person-Environment Fit on Public Servant Integrity and Performance: Investigating the Moderating Role of Public Service Motivation

Individual performance is measured by a person's contribution to attaining this objective, whereas public organisation performance is measured by goals achieved in accordance with its mission statements. Positive individual behaviour is important for positive life outcomes, such as professional ethics. Individuals with strong integrity between their psychological (spiritual) and physical (physical) functions are one of the determinants of individual performance in organisations. Integrity is a promise to do everything in line with right and ethical principles, as well as values and standards, and there is consistency in continuing to make these commitments in every scenario without seeing any chance or coercion to break them. Individual integrity and performance are strongly influenced by the person-environment fit (person-job fit and person-organization fit). Due to the several corruption cases in Malaysia, the impacts of person-environment fit (person-job fit and person-organization fit) on individual integrity and performance of public sector personnel are investigated in this study. The suggested model was tested using partial least squares on a sample of 214 public sector employees in Penang. Integrity and individual performance is positively influenced by both person-job fit and person-organization fit, with person-organization fit having a stronger effect. Furthermore, the moderating effects of Public Service Motivation in the relationship between person-environment fit and the integrity and individual performance are not significant. As a result, it is critical to design strategies and implement suitable organisational environments in order to successfully raise the integrity and performance levels of public sector employees/

Assuring Academic Integrity of Supervisor Appointment in Post-Graduate Program with Data-Driven Decision Making Strategy: A Proposal

Research supervision is one of the important aspect in academic quality assurance and the sustainbility of the science itself. However, there is lack of attention based on research literature and evidence of good practice on research supervision from the context of academic integrity in higher education. This study aims to develop a data-driven decision making strategy in supervisor selection for post-graduate program based using research projects data. Apart of that, the researchers reviewed the indicator of academic integrity in research supervisory from program standards in masters and doctoral degree by Malaysia Qualification Agency (MQA), international recommendation by UNESCO and Islamic principles according to the roles of the supervisor, administrator and student in the context of research supervisory. This study adopted data analytics and visualization technique using cloud-based collaborative platform as a research method for data acqusition, processing and analyzing the data. The researchers acquired the research projects profile data registered in the institutional database in Universiti Malaysia Pahang from Department of Research and Innovation as a case study. We categorized and mapped the research profile according to Malaysian Research and Development Classification System (MRDCS) code. The combined data was been analyzed and visualized to specific online dashboard to indicate the research experience in fraction of years as a metric. The researchers evaluate the characteristics of the dashboard based on the academic integrity indicators from MQA, UNESCO and Islamic principles as our measures. The result shows that there is a potential usefulness of the proposed strategy in assuring academic integrity for supervisor selection in post-graduate programmes. This novel approach has a potential impact on academic integrity in higher education which can be adopted at larger scale by higher education institution in Malaysia.

Analysing the Impacts of Free Cash Flow, Agency Cost and Firm Performance in Public Listed Companies in Malaysia

This study intended to examine the relationship between free cash flow and agency costs towards firm performance based on the data from 350 public listed companies in Malaysia. The data was collected from year 2005 to 2015. There is a need to re-examine the free cash flow hypothesis and the agency theory based on Malaysian data as the results from previous studies shown a mix results.The findings shown free cash flow is significantly giving positive impact on firm performance. This result is contradict to free cash flow hypothesis, but it can occur due to, when the availability of investments opportunities that can be generated when firm more free cash flow that later able to increase firm performance. Meanwhile, total asset turnover has a positive impact on return on asset. However, the operating expenses ratio demonstrates that the operating expenses ratio has a negative impact on return on asset. The mix findings of agency cost are supported by previous studies.

SMEs Corporate Governance Mechanisms and Business Performance: Evidence of an Emerging Economy

This paper empirically examines the nexuses between SMEs governance mechanisms [board size (BS), board composition (BC), chief executive officer duality (CEOD), chief executive officer tenure (CEOT), board meetings (BMET), gender diversity (GEND), firm size (SZ) and firm age (AGE)] and business performance (BP) [ROA and Tobin’s Q]. The study deployed panel data multivariate regression via fixed effect for its analysis. By using annual reports of 124 Ghanaian SMEs selected on the basis of data availability, covering 2010-2019, the paper explored SMEs governance-performance-connexion by following the methodologies of researchers/scholars in extant literature. Findings/Results indicates that, there exists positive relationships among CEOT, BMET, SZ and AGE and BP. Nevertheless, BS, BC, CEOD and GEND depicted negative relationships with BP. Findings showed there are mixed results vis-à-vis governance mechanisms and BP. Findings further connote that; Ghanaian SME sector have distinctive attributes and may respond differently to governance mechanisms. Stakeholders will be abreast of the happenings in the Ghanaian SME sector for improved governance mechanisms. This paper contributes to the body of knowledge in extant literature on corporate governance and BP in the SME sector from an emerging economy’s perspective.

Article 153 Of the Federal Constitution: Governing Principle for Affirmative Policy Against Social Injustice

The special position of Malays and Natives of Sabah and Sarawak remains a national debate despite the fact that its position has been lawfully accorded according to Article 153, Federal Constitution. Those who had significantly benefitted from the implementation of policies under Article 153 among non-Malays and non-Natives of Sabah and Sarawak, especially from an economic policy have yet turned up to defend many allegations thrown at the Government. As a matter of fact, many Malays themselves admitted that the Government had introduced many good programs to elevate the living standard of their community but yet to see much improvement across the country. On the contrary, the wealth accumulated by non-Malays as well as non-Natives of Sabah and Sarawak beyond RM1 billion personal net worth as shown in many popular magazines has proven to increase both in the number of individuals and its value. Hence, this paper aims to examine Article 153 and its governance on policies for affirmative action against social injustice using historical and legal analysis methods. The findings in this study could justify the position of Article 153 and evaluate the truth of so many allegations against it.

Operational Risk Management and Customer Complaints in Omani Banks

The aim of this research is to analyze the relationship between operational risk management and customer complaints in Omani banks. Initially, the current research carried out a quantitative approach on the concepts which connect the variables of the current research, where the data have been collected via a survey on commercial banks in Oman. The findings demonstrate that the operational risk management has a negative and significant link with customer complaints due to there is a proper manner in dealing with risks. On the other hand, the findings revealed that there is a negative impact on absence to deal with risks facing Omani banks. Also, it has been noted that in the event of an increase in operational risk management, customers' complaints are decreased. The current research has added a value and notable contribution lies in its elucidation for the importance of the impact of operational risk management on customer complaints in Omani banks

Internal Auditing Quality and Earnings Management: Evidence from Sultanate of Oman

The main purpose of this research is to determine the link between internal auditing quality and earnings management in Omani companies. In this research, a sample size of 80 was designated from two sectors (Industrial, and Service) in Muscat Securities Market (MSM) in Sultanate of Oman. The secondary data collected is examined with Smart PLS 3.0. The findings of the research show a positive link between Internal audit quality and earnings management in both sectors (industrial and service). This finding indicates that the increase in audit quality will affect to enhance and improve the earning management in Omani listed firms.

Empirical Analysis on Corporate Transparency, Competitive Advantage, and Performance: An Insight of Muscat Securities Market

The main purpose of define the relationship between firm performance and corporate transparency. As well, this study determines the relationship between firm performance and competitive advantage. In this study, a sample size of 60 was designated from three sectors (Financial, Industrial, and Service) in Muscat Securities Market (MSM). The secondary data collected is examined with Smart PLS 3.0. The findings of the study have been confirming that high transparency led to increasing the performance of firms. Thus, high transparency enhances performance. The findings revealed that corporate transparency is positively related to competitive advantage, which in turn enhances managerial accounting measurements. Thus, corporate transparency is indeed an important tool for competitive advantage and will enhance firm financial performance. The findings of study found that the majority of companies in Oman has very good disclosed in financial statement transparency and less disclosure in social transparency part.

Integrity in Halal Food Supply Chain Towards the Society 5.0

Recent integrity issues related to halal product is alarming. While the literature has introduced Industry 4.0 technologies, the reality in the food industry especially halal related product shows disparity in the contribution of scholars to real-world issue. The disparity between both literature and industry is due to information integration. The issue related to information integration can be solved through Society 5.0 where human and technology are connected through information management, monitoring, and control. Nevertheless, studies related to Society 5.0 are limited and isolated to social and technology area since the concept is still new in the literature. However, the advantages of integrating Industry 4.0 and Society 5.0 are able in ensuring integrity in food supply chain especially related to halal. Thus, the objective of this paper is to propose a model based on Society 5.0 to provide solution to food integrity in the supply chain. This study has undertaken extensive literature review related to Society 5.0 and integrity practices. The outcome of the paper proposed a model that links Society 5.0 and Industry 4.0 technologies to help organisation manage halal food in the supply chain with integrity as its measurements. The model proposed in this study is useful for any organisation to adopt halal supply chain and understand how to implement Industry 4.0 as well as managing information through Society 5.0.