Determinants that influence Consumer Behavior - An Empirical Study Applied to Air Transport in Portugal

2021 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Felipa Lopes Dos Reis ◽  
José Manuel Vicente ◽  
Jo�ão Lamy Gil
2021 ◽  
Vol 284 ◽  
pp. 06003
Author(s):  
Liubov Pomytkina ◽  
Valentyna Voloshyna ◽  
Alexandra Blavdzevych ◽  
Alexandr Rykov

The article highlights the results of theoretical and empirical research of personal sanogenity of experiencing crisis conditions by air transport managers. The aim of the research is the empirical study of personal maturity development of air transport managers, their psychological resourcefulness, ability to self-development and scale of sanogenity of personal maturity of air transport managers experiencing unconventional crisis inflicted by COVID-19 pandemic. To assess the level of personal maturity, the Personal Maturity Questionnaire was applied (O.S.Shtepa). Level of actualizing of the personal psychological resources was studied through method of the Psychological Resourcefulness Questionnaire (O.S.Shtepa). To clarify the contents of the need for self-development as the potential of subjectivity, the method of Disposition Characteristics of Personal Self-Development was applied. (S.B.Kuzikova). The outcomes of the empirical research have discovered that air transport managers do not always have sufficient level of personal maturity development which is defined neither by age factor nor by amassed experience. Sanogenity of personal maturity for this social group is determined by their resourcefulness development level and ability to self-development. Successfulness in career development is not equivalent to manager personal maturity development level. Subjective assessment of successfulness and maturity made by managers themselves shows that 71.2% respondents do not reveal their satisfactory personal maturity. However, the majority of them is characterized with sufficient psychological resourcefulness having at the same time poor self-development ability. In the process of psychocorrection the sanogenic potential of personal maturity is actualized through raising self-development ability, reducing tension and traumatization of personality experiencing unconventional crisis.


Author(s):  
Keng-Lin Soh ◽  
K. Jayaraman ◽  
Li-Peng Choo ◽  
Shayan Kiumarsi

Consumers spend more time shopping and expect value-added options like backgroundmelodious songs, ample car parking, good ambience, prayer halls and rest rooms. The mainconcern is whether these facilities prolong consumers stay in the store and increase businesssales. This research article is about the relationship between the background music tempo andthe duration of consumers’ stay in the stores. Data from 177 respondents were received andanalyzed. The results show that the tempo of music is significantly affecting the emotionalstate of the consumers; fast tempo music increasing the pleasure and arousal levels. Slowtempo music has consumers stay longer in restaurants and supermarkets. However, the tempoof music does not play a significant role in manipulating the duration consumers spend in abook store and apparel shop.Keywords: Background Music; Arousal; Consumer Behavior; Shopping Experience; Stimulus-Organism-Response (S-O-R) Model.


2011 ◽  
Vol 12 (4) ◽  
pp. 395-408 ◽  
Author(s):  
Uwe Dulleck ◽  
Franz Hackl ◽  
Bernhard Weiss ◽  
Rudolf Winter-Ebmer

Abstract We conduct an empirical study on the search and purchasing behavior of buyers on an Austrian price comparison site. On such a market a consumer typically searches for the cheapest price of a given product. Reliability and service of the supplier, however, are other important characteristics of an offer. We find robust evidence of consumer behavior that can be described as a two-stage procedure: shoppers first select a group of candidate offers based on the price only; then, in the actual buying decision consumers tradeoff a lower price with higher reliability of the retailer.


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