What really matters Factors impacting international student satisfaction: the case of the UK

2022 ◽  
Vol 16 (1) ◽  
pp. 83
Author(s):  
Rachael H. Merola ◽  
Robert J. Coelen ◽  
W.H.A. Hofman
2022 ◽  
Vol 16 (1) ◽  
pp. 83
Author(s):  
Rachael H. Merola ◽  
Robert J. Coelen ◽  
W.H.A. Hofman

2019 ◽  
Vol 9 (3) ◽  
pp. 495-517
Author(s):  
Gianna Hessel

Crossing borders features prominently as a theme in study abroad, not only in terms of students’ physical border crossings but also in their intercultural interactions with second language (L2) speakers whose background (linguistic and otherwise) they may perceive as markedly different from their own. Researchers have had a long-standing interest in study abroad participants’ interactions with other L2 speakers abroad for their perceived potential to enhance L2 development, L2 motivation and intercultural learning processes. The focus of existing studies in this area has been on the interactions of study abroad participants with host national students, while their interactions with other international students who are also L2 users abroad have received far less attention, despite the ever-growing international student populations at European universities. This study examined students’ views regarding the role that lingua franca (LF) interactions with other international students played in their L2 acquisition, their L2 motivational development and their intercultural learning during study abroad. The data were derived from an empirical study that involved 81 German ERASMUS students who were studying in the UK for up to one academic year. The students’ views were elicited at the end of their stay with open-ended questionnaire items, and their verbal responses were analyzed using thematic content analysis. The analysis of the students’ reflections revealed a number of functions in each of the three areas, highlighting the potential of international student interactions as a viable source of L2 acquisition, L2 self-motivation, and intercultural learning during study abroad.


Author(s):  
Kathrine Angela Jackson ◽  
Fay Harris ◽  
Russell Crawford

This paper investigates the perceptions of members of our international student community by giving them a voice and a platform to explore their feelings as part of a Higher Education institute in the UK and whether they consider that the university is a global environment. Our data is based on a series of structured interviews with twelve students from twelve different countries, inclusive of four postgraduate research students. Our findings reveal that our international students commonly feel part of multiple smaller communities but interestingly, they were less sure of their part within an institute-wide community. The postgraduate students’ perceptions of community were quite divergent when compared to the undergraduate perceptions, which we will continue to explore in our future work. Our data supports the perception from international students that their university is a global community, but there were distinct differences in how individuals defined it and some limitations to consider. Some defined it as students and staff of different nationalities being present at a university whilst other definitions relied on cultural characteristics within the institution as a whole. We reflect upon the implications of our research as these perceptions shape international student opinion of Higher Education institutes and what is understood by the term ‘global community’.


2018 ◽  
Vol 23 (3) ◽  
pp. 572-588 ◽  
Author(s):  
Thomas Thurnell-Read ◽  
Lorraine Brown ◽  
Philip Long

While the increased scale and importance of international students to the UK Higher Education sector is now well established, little is known about the ways in which students from non-UK countries experience and interact with the heavy drinking culture that predominates on and near many British universities. Drawing on qualitative interviews, this article analyses the perceptions, attitudes, and experiences of British drinking cultures held by international students studying on postgraduate courses at a UK university. Students report prior awareness of alcohol consumption being important to British culture and recount both positive and negative experiences of witnessing and, for many, participating in drinking alcohol. Students make ready comparisons with the drinking habits and attitudes of their own culture. Further still, many made a distinction between the public house, or ‘pub’, as a welcoming and friendly social space, and bars and nightclubs, where a far greater risk of exposure to violence and harassment was perceived. The article provides theoretical insights to support future and more wide-ranging research into mobile drinking cultures and also suggests practical implications to inform stakeholders with interests in the welfare of international students in the UK in relation to the provision of effective and proactive policies which address the impact of British drinking cultures on international student integration and well-being.


2020 ◽  
pp. 194084472096821
Author(s):  
Anne Pirrie ◽  
Nini Fang

This article explores the ecology of contemporary higher education by foregrounding the ethical relation between its authors. The article expresses their commitment to throwing off familiar academic conventions in order to promote human flourishing in a sector that has been colonized by new managerialism and the associated mechanisms of “performance management,” surveillance, and exclusion. The authors write into the emblems of the naajavaarsuk (the ivory gull) and isumataq (the Inuit storyteller). They explore collaborative writing as an ethical, relational practice whilst exposing the lived problematics that have become the “new normal” in the contemporary academy, for instance, the fetishization of “student satisfaction.” The latter has gained traction in the UK in recent years, and in extreme cases can call forth acts of ethical violence that induce deep and long-lasting effects. Their account is visceral rather than abstract, rooted in lived experience and in theory. The authors conclude that the precondition for human flourishing in conditions of constraint is neither all-out resistance nor quietist acceptance of the status quo. It is to open up a space for education that inheres in our relation to the other, and quietly to resist being defined and limited by practices of monitoring and surveillance.


2019 ◽  
Vol 79 (1) ◽  
pp. 39-54 ◽  
Author(s):  
Mahboubeh Rakhshandehroo ◽  
Polina Ivanova

2019 ◽  
Vol 80 (2) ◽  
pp. 373-389 ◽  
Author(s):  
Josef Ploner ◽  
Cosmin Nada

AbstractWhilst the presence of international students from so-called ‘developing’ or ‘newly industrialised’ countries has become a ubiquitous phenomenon in European higher education, few scholars have explored the underlying postcolonial trajectories that facilitate student migration to many European countries today. In this article, we seek to narrow this gap by critically engaging with the postcolonial heritage of European higher education and the ways in which it informs much student migration in today’s era of neoliberal globalisation. We propose a three-fold approach to reading this postcolonial heritage of higher education which comprises its historical, epistemic, and experiential (or ‘lived’) dimensions. Whilst such an approach requires a close examination of existing postcolonial theory in higher education studies, we also draw on qualitative research with student migrants in Portugal and the UK to show how the postcolonial heritage of European higher education is negotiated in everyday contexts and may become constitutive of students’ identity formations.


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