PERFORMANCE IMPROVEMENT STRATEGIES BASED ON BALANCED SCORECARD FOR RURAL COOPERATIVE: THE CASE OF INDONESIA

2020 ◽  
Vol 13 (2) ◽  
pp. 1
Author(s):  
Noor Anita Kusuma Pratama ◽  
Mohamad Harisudin ◽  
R. Kunto Adi
2019 ◽  
Vol 8 (2) ◽  
pp. e000435 ◽  
Author(s):  
Lynleigh Evans ◽  
Brendan Donovan ◽  
Yiren Liu ◽  
Tim Shaw ◽  
Paul Harnett

IntroductionWhile multidisciplinary teams (MDTs) are well established in many healthcare institutions, both how they function and their role in decision-making vary widely. This study adopted an innovative methodology to assess multidisciplinary team performance and engage teams in performance improvement strategies.MethodsThe study comprised a survey to evaluate MDT members’ perceptions of their team’s performance before the implementation of the programme and annually thereafter, and a maturity matrix designed as a self-assessment tool. Each MDT used the matrix to collectively assess its performance and identify areas for improvement.ResultsIn the first cycle, 180 member surveys from 19 MDTs were completed. This provided insights into team members’ perceptions of performance. 12 of these teams continued with the study and all 12 completed the matrix. Most teams rated themselves at level one or two (low) on a scale of five for most items.ConclusionsThe MDT survey and maturity matrix have the potential to be useful for cancer care teams to identify their strengths and weaknesses and monitor performance over time and also for management to review its performance against standard criteria and to identify priority areas for improvement and further support.


2006 ◽  
Vol 10 (7) ◽  
pp. 534-536
Author(s):  
Taesoo Kwon ◽  
Sunghyun Cho ◽  
Jung-Hoon Cheon ◽  
Dong-Ho Cho

2017 ◽  
Vol 5 (1) ◽  
Author(s):  
Hanung Eryadi Prasetya ◽  
Bambang Subroto ◽  
Erwin Saraswati

The objective of this research is to understand cooperation performance using integration of Balanced Scorecard and Data Envelopment Analysis an to analyze the eficiency and efectivity level by utilizing Data Envelopment Analysis based on criteria in Balanced Scorecard. The sampling determination method used non probability sampling. The research data were collected from Cooperation Agency in Jombang Regency. The data analysis instrument was performance assesment using Balanced Scorecard Perpective based on financial perspective, customer, internal bisnis, learning and growth, and also eficiency calculation using DEA output oriented model. The result of this research concludes : from financial perspective is has been there was performance improvement in 2014 and 2 Cooperation were eficient; from customer perspective it has been discovered that there was performance decline in 2014 and 2 Cooperation were eficient; from internal bisnis perspective, it has been detected that there was performance improvement in the last year and 2 Cooperation were eficient; from learning and growth perspective, it that only one Cooperation was able to reach maximum eficiency. Keywords: Performance, DEA, BSC, Efficiency


Sign in / Sign up

Export Citation Format

Share Document