UUX Method Selection

i-com ◽  
2016 ◽  
Vol 15 (1) ◽  
Author(s):  
Holger Fischer ◽  
Michaela Kauer-Franz ◽  
Dominique Winter ◽  
Stefan Latt

AbstractThe establishment of human-centered design within software development processes is still a challenge. Numerous methods exist that aim to increase the usability and user experience of an interactive system. Nevertheless, the selection of appropriate methods remains to be challenging, as there are multiple different factors that have a significant impact on the appropriateness of the methods in their context of use. The present article investigates current strategies of method selection based on a conference workshop with practitioners. The results show that usability and user experience professionals concentrate on five to seven well-known methods and will need more support to select and use further ones.

2021 ◽  
Vol 33 (1) ◽  
Author(s):  
Trevor Chawana ◽  
Funmi Adebesin

Incorporating user experience (UX) design into system development processes can give an organisation competitive advantage over its rivals. Embedding UX design into system development processes requires investment in skilled professionals, who in turn follow a methodical process to make UX design an integral part of the organisation. Despite the value that can be added by UX design, demonstrating the return on investment (ROI) in UX remains a perennial challenge because of the difficulty associated with explicitly linking UX design with good ROI, to the exclusion of other system development processes. In this paper, we report on the current state of measuring ROI in UX design in a selection of South African organisations. We interviewed 33 UX professionals from four organisations to get insight into how ROI in UX design is measured in their respective organisations. The results showed that some participants were aware of the metrics that could be used to measure ROI in UX design. However, none of the four organisations were specifically calculating ROI in UX. Rather, ROI was being calculated on entire project.


10.5334/bck.k ◽  
2021 ◽  
pp. 115-127
Author(s):  
Panayiotis Koutsabasis

Evaluation in virtual heritage is concerned with learning about and assessing the extent to which an interactive system offers a satisfactory user experience (UX) and meets user goals and expectations. Evaluation in virtual heritage is an empirical process of research, which reaches for conclusions about the quality of a system by observing, measuring (aspects of), and interpreting the UX. It is inherently a complex activity that requires careful planning and selection of methods. It does not rely on underlying technology; however, adaptations of process and methods must be made to allow for results and feedback in context. Therefore, it must be designed so that it is useful, reliable, valid, and productive. Evaluation methods and processes are of interest to both cultural heritage (CH) professionals and technology designers, who aim to provide systems that address the widest range of potential users. This chapter discusses basic concepts, processes, and empirical evaluation methods in virtual heritage, with examples.


Author(s):  
Elena Domínguez-Romero

The present article claims that the British public opinion’s repositioning towards inner terror after the 2017 Westminster attacks was (i) affected by the visual reframing of an original viral press photograph of the attacks targeting a Muslim passerby as an inner terrorist and (ii) linguistically expressed through the use of ‘look’ object-oriented visual markers of evidentiality in written digital discourse. To support this claim, British readers’ commentaries on a selection of online opinion articles reframing inner terror into terror through the use of reframed press photographs will be taken as the corpus of analysis. The ultimate aim of the article is to unveil the British readers’ reactions to the reframed photographs of the attacks as linguistically expressed through their use of ‘look’ object-oriented repositioning strategies of visual evidentiality in order to analyse the repositioning process.


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