An Application Study of Kano Model on Webtoon Service

Journal of Korea Service Management Society ◽

10.15706/jksms.2018.19.3.005 ◽

2018 ◽

Vol 19 (3) ◽

pp. 107-131

Author(s):

Sanghoon Chung ◽

Jieun Kim ◽

Hanjoo Yoo

Keyword(s):

Application Study

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Laser scanning in engineering survey — An application study

Pollack Periodica ◽

10.1556/pollack.5.2010.2.4 ◽

2010 ◽

Vol 5 (2) ◽

pp. 39-48 ◽

Author(s):

Attila Berényi

Keyword(s):

Laser Scanning ◽

Application Study ◽

Engineering Survey

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A Study on the Service Quality at Art Center by using Potential Customer Satisfaction Improvement Index based on Kano Model

Journal of Korea Service Management Society ◽

10.15706/jksms.2016.17.2.009 ◽

2016 ◽

Vol 17 (2) ◽

pp. 185-208 ◽

Author(s):

Park, Sung-Min ◽

Chae-Bogk Kim

Keyword(s):

Customer Satisfaction ◽

Service Quality ◽

Potential Customer ◽

Improvement Index

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The Classification of the Service Quality Elements in the parcel service Using the Kano Model

Journal of Korea Service Management Society ◽

10.15706/jksms.2011.12.5.012 ◽

2011 ◽

Vol 12 (5) ◽

pp. 315-333 ◽

Author(s):

이하나 ◽

김한성 ◽

나우현

Keyword(s):

Service Quality ◽

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A Study on the Classification and Satisfaction of Service Quality Elements in the Family Restaurant Using the Kano Model

Productivity Review ◽

10.15843/kpapr.26.2.201206.217 ◽

2012 ◽

Vol 26 (2) ◽

pp. 217-241 ◽

Author(s):

Chulho Jung

Keyword(s):

Service Quality ◽

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Classifying quality attributes of self-service kiosk in the restaurant industry using Kano model

Korean Journal of Hospitality & Tourism ◽

10.24992/kjht.2018.12.27.08.263. ◽

2018 ◽

Vol 27 (8) ◽

pp. 263-279 ◽

Author(s):

Jee-Won Kang ◽

Young Namkung

Keyword(s):

Quality Attributes ◽

Restaurant Industry ◽

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The study on the Service Quality Improvement for Local Festival using Modified Kano Model : Focused on Samto festival in Wonju city

Journal of Tourism and Leisure Research ◽

10.31336/jtlr.2019.2.31.2.131 ◽

2019 ◽

Vol 31 (2) ◽

pp. 131-149

Author(s):

Jun-Ho Bae ◽

Chang-Yong Song

Keyword(s):

Quality Improvement ◽

Service Quality ◽

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The Study on the Education Service Quality of Airline Service Management of a College Through Kano Model and Timko’s Customer Satisfaction Coefficient

Journal of Tourism and Leisure Research ◽

10.31336/jtlr.2020.1.32.1.297 ◽

2020 ◽

Vol 32 (1) ◽

pp. 297-314

Author(s):

Min Hwan Ko

Keyword(s):

Customer Satisfaction ◽

Service Quality ◽

Service Management ◽

Education Service

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Mission Control System for an Autonomous Vehicle: Application Study of a Dam Inspection Using an AUV

8th IFAC International Conference on Manoeuvring and Control of Marine Craft ◽

10.3182/20090916-3-br-3001.00009 ◽

2009 ◽

Author(s):

Palomeras, Narcis

Keyword(s):

Control System ◽

Autonomous Vehicle ◽

Application Study ◽

Mission Control

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Evaluating Customer Satisfaction with Pharmaceutical Counselling Services using the Kano-Model Approach

Systematic Reviews in Pharmacy ◽

10.31838/srp.2020.6.01 ◽

2020 ◽

Vol 11 (06) ◽

Keyword(s):

Customer Satisfaction ◽

Counselling Services ◽

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Study on the Scheme of the Service Quality Improvement for Local Festival using Kano Model and PCSI Index

Northeast Asia Tourism Research ◽

10.35173/natr.14.1.6 ◽

2018 ◽

Vol 14 (1) ◽

pp. 85-104

Author(s):

Seung Woo Choo

Keyword(s):

Quality Improvement ◽

Service Quality ◽

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