Empirical Study on Operational Efficiency in Retail Stores in Chandigarh Tricity

2009 ◽  
Vol 2 (3) ◽  
pp. 28 ◽  
Author(s):  
Himanshu Choudhary ◽  
Vandana Sharma
Keyword(s):  
Empirical Study ◽  
Operational Efficiency ◽  
Retail Stores

scholarly journals THE STUDY OF THE ANTECEDENTS OF RETAIL SHOPPERS’ REPATRONAGE INTENTIONS: AN EMPIRICAL STUDY

2018 ◽  
Vol 20 (3) ◽  
pp. 387
Author(s):  
Andreas Widjaja, Budi Hartono Kusuma
Keyword(s):  
Customer Satisfaction ◽  
Empirical Study ◽  
Service Quality ◽  
Product Quality ◽  
Retail Stores ◽  
Perceived Service Quality ◽  
Perceived Price ◽  
Perceived Product Quality

One of important factors that determine the success of retail stores is how to make customers go to shop there, in which they have to shop there continuously. So, retailers should   have to satisfy customers in order to keep customers. In this research, the researcher would like to test and describe customer satisfaction and repatronage  intentions, through eight  variables in Carrefour and Hypermart, and developed into seven hypotheses. This research uses 160 samples to ask their perceptions about Carrefour and Hypermart. Then, from that research, there are two hypotheses that are  rejected and five hypotheses  that  are  accepted.  Perceived product  quality  and perceived price are considered as insignificant antecedents of customer satisfaction. However, perceived service quality, store assortment, trust and commitment are considered as significant antecedents   of   customers’ satisfaction, and customer satisfaction is significant antecedent of repatronage intentions.

scholarly journals Operational Efficiency of the Football Team in Chinese Super League with DEA

2018 ◽  
Vol 11 (3) ◽  
pp. 1
Author(s):  
Wei Xu
Keyword(s):  
Empirical Study ◽  
Operational Efficiency ◽  
Dea Model ◽  
Envelope Analysis ◽  
Football Team ◽  
Great Investment ◽  
The Future ◽  
Key Factor ◽  
Football Industry ◽  
Super League

With the professionalization of Chinese football, currently, Chinese football industry has become a new economic topic. The team like Guangzhou Evergrande, as a representative of the ‘money’ football policy in China, is popular. The China Football Association Super League (CSL) can be considered as an emerging field of great investment value. As such, the team’s operational efficiency should be a key factor that affects the managers and investors. Based on the input-oriented Data Envelope Analysis (DEA) model, this study analyzes the operational efficiencies of teams in CSL. The empirical study shows three key findings: First, team using the crazy investment mode is not efficient in 2012, 2013, 2014 seasons. Second, Beijing Guoan’s efficiency declined in the 2015 season due to his few investment. Third, in order to achieve good achievements in the league in the future, increasing investment should be an inevitable choice.

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