This study examined the relationship between raters' ability to remember specific information about ratee behavior and the accuracy of their performance-evaluation ratings. 75 undergraduate subjects listened to a rape recording of a person performing either well or poorly at an interviewing task. During a second experimental session eight to nine weeks later they rated the interviewer's performance. It was predicted that the performance-evaluation ratings of subjects who were better able to recall specific details of the interviewer's behavior would (1) better discriminate between good and poor interviewers and (2) show greater interrater agreement. The results did not support either prediction. Subjects generally gave favorable ratings to the good interviewer and unfavorable ratings to the poor interviewer and did so regardless of their ability to recall specific details of the interviewer's behavior. The implications of these results for the role of memory in the performance-evaluation process are discussed.
Performance Evaluation of Karnataka SRTC with Special Reference to Physical and Financial Parameters
