Health Product Manufacturers and Innovators COVID-19 Impact Assessment: Lessons Learned and Compelling Needs

United States health care spending consumes nearly a fifth of the GDP [1]. While, in many respects, the U.S. health care system is enviable and highly innovative, it is also characterized by elements of ineffectiveness, inefficiency, and inequity. These aspects, resulting from pre-existing vulnerabilities within the system and interactions between the various stakeholders, were acutely highlighted by the COVID-19 pandemic. As health product manufacturers and innovators (HPMI) took steps to mitigate the immediate crisis and simultaneously begin to develop a longer-term sustainable solution, six common themes arose as areas for transformational change: support for science, data sharing, supply chain resiliency, stockpiling, and surge capacity, regulatory and reimbursement clarity and flexibility, public- and private-sector coordination and communication, and minimizing substandard care offerings. Within these categories, the authors of this paper suggest policy priorities to increase the effectiveness, efficiency, and equity of the HPMI sector and writ large across the U.S. health care system. These priorities call for increased scientific funding to diversify the pipeline for research and development, strengthening the nation’s public health infrastructure, building and maintaining “ever warm” manufacturing capacity and related stockpiles, instituting efficient and effective regulatory and reimbursement frameworks that promote innovation and creativity, devising structures and processes that enable more efficient collaboration and more effective communication to the public, and implementing rewards that incentivize desired behaviors among stakeholders. This assessment draws from the collective experience of the authors to provide a perspective for the diagnostics, hospital supplies and equipment, medical devices, therapeutics, and vaccines segments. While the authors of this paper agree on a common set of key policies, sub-sector-specific nuances are important to consider when putting any action priority into effect. With thoughtful implementation, these policies will enable a quicker, more robust response to future pandemics and enhance the overall performance of the U.S. health care system.

Information Resilience: the nexus of responsible and agile approaches to information use

The appetite for effective use of information assets has been steadily rising in both public and private sector organisations. However, whether the information is used for social good or commercial gain, there is a growing recognition of the complex socio-technical challenges associated with balancing the diverse demands of regulatory compliance and data privacy, social expectations and ethical use, business process agility and value creation, and scarcity of data science talent. In this vision paper, we present a series of case studies that highlight these interconnected challenges, across a range of application areas. We use the insights from the case studies to introduce Information Resilience, as a scaffold within which the competing requirements of responsible and agile approaches to information use can be positioned. The aim of this paper is to develop and present a manifesto for Information Resilience that can serve as a reference for future research and development in relevant areas of responsible data management.

The Organization of Animal Protection Investigations and the Animal Harm Spectrum: Canadian Data, International Lessons

This paper offers the first overview of the Canadian animal cruelty investigations landscape. First, the public and private sector organizations responsible for enforcement are explained, followed by examination of the implications of this patchwork for reporting suspected cruelty. Key statistical data are presented about the types of issues and cases and investigator responses. Initial recommendations are then proposed, and the value of the animal harm spectrum is discussed, including how it can be mobilized to strengthen the operations of animal protection work and animal welfare policy across nations.

Customer Relationship Management (CRM)Practices of Public and Private Sector Banks

The banking sector plays a crucial role in the economic development of a country. For the success of any bank customers’ play a prominent role in its growth. Implementing good customer relationship management practices improves the profits of banks. Retaining the customer and convert the customer to be a loyal one is most protruding. For the bank, retentions attain a greater benefit compare with acquiring new customers. Sustain the old customer is much more pivotal than attracting the new one. For this, effective customer relationship management practices help in the returns of the bank. Customer service and satisfaction differentiate the virtuous banking sector. The present study focuses on comparing the customer relationship management practices of public and private sector banks. A survey is done with 1200 customers using the convenience sampling method. 600 respondents from SBI & Andhra bank of public sector banks and the remaining 600 are from HDFC and ICICI banks of the private sector were chosen for the survey. An Empirical study with descriptive statistics, mean and frequency distribution, chi-square, mean ranks, reliability analysis is used to evaluate data. From the findings, it is observed that customers opted for public sector banks for the trust factor, and for effective products and services customers are satisfy more with private sector banks than compared with public sector banks.

The nexus between corruption and opportunistic crimes during Covid-19 in South Africa

Covid 19 in South Africa created opportunity for criminals to enrich themselves at the expense of the poor. Public and private sector officials benefited due to irregular tenders and overpricing of personal protective equipments in South Africa as reported on media platforms. This article explores opportunistic crimes associated with Covid 19 and their impact on the fight against the pandemic. This qualitative article adopted a non-empirical research design: Systematic review, indirect observation schedules to identify and describe available research literature ‘using systematic and explicit accountable methods and pre-specified formalised tools for searching and integrating literature. The data was collected from January-July 2021. The collected data was analysed through inductive textual content analysis. Findings revealed that public officials benefited from irregular PPE tenders as well as friends and families of politicians. The findings further indicate that billions of Rands were looted from funds which were meant to fight Covid 19 in South Africa. Lastly the findings show that law enforcement agencies are not effective in dealing with cases of Covid 19 crimes. Based on the findings, the following recommendations were developed: Law enforcement agencies should be equipped with resources to deal with Covid 19 crimes and ensure successful prosecution of those crimes, Competition Commission should investigate the companies which benefited from irregular tenders and overpricing of PPE’s so that they could be held accountable. Public participation should be strengthened to combat crime.

Business Against Drunk Driving: The Neoliberal State, Labatt Brewery, and the Creation of the “Responsible Drinker”

This paper examines the motivations and consequences of Labatt’s anti–drinking and driving campaign. The paper considers the economic and political conditions that enabled Canada’s largest brewer to execute a cause-advertising campaign and to establish itself as a “responsible corporation”—even when its leadership cared less about the deleterious effects of Labatt products and more about the company’s earnings. It examines neoliberal governance and the relationship between the public and private sector in tackling a prominent social problem—impaired driving—and how a for-profit business used its influence to create a new subjectivity: the “responsible drinker,” who did not drive while under the influence. It seeks to situate Labatt’s campaign within an increasingly neoliberal, individualistic political economy. This paper argues that Labatt’s actions were part of the neoliberal agenda toward “responsibilization” that shifted the responsibility for drunk driving away from regime-based institutions and onto the individual, allowing the neoliberal state to govern from a distance. It demonstrates that contrary to neoliberal rhetoric the state did not shrink during the late twentieth century but rather took on new regulatory functions.

How Organizations Can Use High Performance Work Practices To Augment Employees’ Performance Oriented Behaviors?

We examine the relationship between high performance work practices and employee performance mediated by employee involvement, motivation, and satisfaction. We collected data on adapted scales from 292 heads of departments of various public and private sector institutions from Pakistan. The results indicated a positive and significant impact of high performance work practices on employee involvement, motivation, satisfaction, and performance. Besides, results also supported the mediation of employee involvement and motivation. However, the relationship between employee satisfaction and performance was not found significant and similarly, its mediation was also not established as we expected. The study is first of its kind, where a composite model of high performance work practices was tested for its employee-related outcomes. Moreover, the mediation of employee involvement and employee motivation in the relationship between high performance work practices and employee performance is also a noteworthy contribution of the current research in the Pakistani context. The results are generalizable to public and private sector higher education institutions of Pakistan but can also be used in other organizations with caution.

Employee Welfare Measures

The welfare measures for employees in an organization have always and will keep playing a pivotal role in enhancing the morale of the employees. These schemes facilitate thrust for both the employee and employer relations. An employee's welfare is inherent core component, as they act as life blood for achieving the objectives of an organization. The main intention behind implementing the welfare measures is to secure the employee force by providing proper human condition of work and minimizing its hazardous effect on the life of the employees and their family members. This chapter determines the various welfare measures implemented with its impact on the employees' work efficacy in different public and private sector manufacturing organizations. This chapter also articulates the importance of welfare, symptoms of frustration, standards set by the employees, implications of welfare measures and its effectiveness on employees' and the organizational productivity.

Sustainable agricultural mechanization and commercialization for widespread adoption of conservation agriculture systems in Africa.

To confront the situations of climate crisis, natural resource degradation and rising populations, farmers need access to modern sustainable agricultural technologies, especially Conservation Agriculture (CA) and sustainable agricultural mechanization (SAM). Without such access, the UN's SDGs will not be met in their entirety. The implications of mechanizing CA are discussed for both smallholder and larger-scale farmers. Constraints, issues and options are reviewed and the need for commercial, private sector, CA mechanization service provision for smallholders is identified. The Framework for Sustainable Agricultural Mechanization for Africa (SAMA) is a key pillar for achieving Aspiration 1 (a prosperous Africa based on inclusive growth and sustainable development) of the African Union's (AU) Agenda 2063; and SDG 2 (ending hunger and achieving food security). The move towards commercialization of smallholder agriculture in Africa is seen as an inevitable reality in the medium term. It is also a necessary prerequisite for the adoption of SAM, which is being actively promoted in Africa, both at the level of the AU and by national governments, research centres, non-governmental organizations (NGOs) and private-sector agricultural machinery companies. The policy dimensions of promoting SAM are discussed from the public and private-sector perspectives. A forward look identifies novel business models for sustainable mechanization services, an increasing application of information technology (IT) and the (longer term) potential for drones and robotics. The conclusion is that CA and SAM are essential ways forward to answer Africa's needs for sustainable food production while engaging young entrepreneurs in the provision of mechanization services using IT, digital tools and precision equipment.