Does Abusive Supervision Influence Organizational Citizenship Behavior? Testing the Mediation Effects of Organizational Cynicism

2017 ◽  
Vol 9 (3) ◽  
pp. 1146
Author(s):  
Khurram Aziz ◽  
Iram Shahzadi ◽  
Muhammad Awais ◽  
Syed Shahbaz Ul Hasnain ◽  
Qadeer Rahat
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Abusive Supervision ◽  
Citizenship Behavior ◽  
Mediation Effects ◽  
Organizational Cynicism

scholarly journals Does Abusive Supervision Influence Organizational Citizenship Behavior? Testing the Mediation Effects of Organizational Cynicism

2017 ◽  
Vol 9 (3) ◽  
pp. 1146-1154
Author(s):  
Khurram Aziz ◽  
Iram Shahzadi ◽  
Muhammad Awais ◽  
Syed Shahbaz Ul Hasnain ◽  
Qadeer Rahat
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Psychological Contract ◽  
Abusive Supervision ◽  
Citizenship Behavior ◽  
Mediating Role ◽  
Psychological Contract Violation ◽  
Organizational Cynicism ◽  
Contract Violation

This study determines whether abusive supervision can influence the level of organizational citizenship behavior in the mediating role of psychological contract violation and organizational cynicism. A survey conducted from 391 respondents from different service sector organizations of the Pakistan. Specifically, CFA and SEM tests performed to analyze the data. The analysis of their responses supported our model which describes that abusive supervision has an adverse effect on organizational citizenship behavior either directly or indirectly. The mediating role of psychological contract violation and organizational cynicism proved to be significant. Both mediators negatively correlated with organizational citizenship behavior. Implementations mentioned for managers and researchers, and limitations identified.

Impact of individual psychological contract breach on organizational citizenship behavior at individual level: Mediating role of trust in supervisor

2021 ◽  
Vol 6 (1) ◽  
pp. 373-390
Author(s):  
Athar Marwat ◽  
Dr. Adil Adnan
Keyword(s):  
Social Exchange ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Psychological Contract ◽  
Citizenship Behavior ◽  
Psychological Contract Breach ◽  
Contract Breach ◽  
Mediation Effects ◽  
Individual Level ◽  
Indirect Relationship

This study investigates the relationship between individual psychological contract breach on organizational citizenship behavior at individual level and to test the mediation effects of trust in supervisor. The study was carried out in software industry of KPK, Pakistan. Data was gathered from 337 operational level executive (i.e. executive, assistant manager, manager) through randomly selected sampling method. Numerous statistical techniques (correlation, regression) had been used to deduct the results. Results indicate that individual psychological contract breach significantly predicts organizational citizenship behavior at individual level and with trust in supervisor and fully mediates the indirect relationship between individual psychological contract breach and organizational citizenship behavior at individual level. This research also provides the empirical evidence regarding significance of individual psychological contract grounded on social exchange and affective events theory in the context of KPK, Pakistan. Lastly, contribution of study, limitations and future directions are also discussed.

scholarly journals Mediation Effects Organizational Citizenship Behavior Between Emotional and Spiritual Intelligence on Lecturer Performance at The College Economics

2021 ◽  
Vol 2 (2) ◽  
pp. 72-81
Author(s):  
Andri Radiany ◽  
Ade Asria Radiany
Keyword(s):  
Emotional Intelligence ◽  
Human Resources ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Spiritual Intelligence ◽  
Citizenship Behavior ◽  
Business Economics ◽  
Building Society ◽  
Mediation Effects ◽  
Higher Institutions

Education plays an essential role in every process of improving the quality and progress of the nation. Quality human resources are needed in building society in a country in the current industrial era 4.0. One of the ways is by improving the quality of education in educating the human resources owned by the State. The function of this particular examine was actually towards discuss the mediating impact of Organizational Citizenship Behavior in between emotional intelligence as well as spiritual intelligence on the efficiency of lecturers in higher institutions of business economics in Surabaya. Besides, this examine likewise intends towards identify the degree of these three variables' affect on efficiency. This kind of research study is actually quantitatively connected with a study technique performed towards academic personnel within this particular situation. The sampling method is actually symmetrical arbitrary sampling. The outcomes revealed a partial arbitration impact in between emotional intelligence as well as spiritual intelligence on the mentor staff's efficiency, within this particular situation, the lecturers. These three variables likewise have actually a considerable impact on the efficiency of lecturers at higher institutions of business economics in Surabaya.

scholarly journals The Indirect Effects of Servant Leadership Behavior on Organizational Citizenship Behavior and Job Performance

2013 ◽  
Vol 2 (3) ◽  
pp. 01-13
Author(s):  
Cemal Zehir ◽  
Bulent Akyuz ◽  
M Sule Eren ◽  
Gulden Turhan
Keyword(s):  
Job Performance ◽  
Servant Leadership ◽  
Organizational Justice ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Indirect Effects ◽  
Leadership Behavior ◽  
Citizenship Behavior ◽  
Future Research ◽  
Mediation Effects

The relationship between leader and followers plays a vital role, particularly in educational institutions where a keen understanding of human character and high level of social interaction ought to be facilitated. For this reason, in stark contrast to contemporary leaders who see people only as units of production or expendable resources in a profit and loss statement, servant leadership focuses on meeting the needs of followers, making them reach their maximum potential and so perform optimally in order to achieve organizational goals and objectives. This study examines the effects of servant leadership behaviors of private college principals on teachers’ organizational citizenship behavior and job performance. Using 300 respondents from the private education institutes in Turkey, servant leadership behavior is examined for its indirect effects on organizational citizenship behavior and job performance by its impact on organizational justice. Organizational justice acts as a mediator between the variables in question. All the results are in support of the studied mediation effects. Implications of the findings and suggestions for future research are discussed.

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