The Structural Relationships between Social Face Sensitivity, Job Satisfaction and Organizational Citizenship Behavior of Hotel Employees : Focusing on the moderating effect of perceived organizational support

2017 ◽  
Vol 21 (6) ◽  
pp. 361-385
Author(s):  
Sangjeong Moon ◽  
◽  
Kisung Kim
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Moderating Effect ◽  
Citizenship Behavior ◽  
Hotel Employees ◽  
Structural Relationships

scholarly journals Organizational Citizenship Behavior Guru Sekolah Menengah Atas dan Sederajat di Lingkungan Pondok Pesantren

2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Niki Puspita Sari ◽  
Helmi Muhammad
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Least Square Approach

The purpose of this study was to determine and analyze the influence of perceived organizational support, job satisfaction, and organizational commitment on Organizational Citizenship Behavior (OCB), and the role of organizational commitment in mediating influence between perceived organizational support and job satisfaction on OCB of teachers of Islamic boarding high school in Tulungagung. This study used a census method by distributing questionnaire to the entire population of 150 teachers. Data was analyzed using a partial least square approach. The results showed that the perceived organizational support does not significantly affect OCB, job satisfaction affects OCB,  perceived organizational support affects organizational commitmet, job satisfaction affects organizational commitment, organizational commitment affects OCB,  perceived organizational support affects OCB through organizational commitment, and job satisfaction affects OCB through organizational commitment.

scholarly journals The Impact of Political Skills on Job Outcomes: Moderating Role of Psychological Empowerment

2018 ◽  
Vol 8 (3) ◽  
pp. 162
Author(s):  
Huma Khan ◽  
Faiza Akhtar
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Psychological Empowerment ◽  
Intention To Quit ◽  
Citizenship Behavior ◽  
Moderation Effect ◽  
Political Skills

The present study intended to address perceived organizational support (POS), organizational citizenship behavior (OCB), job satisfaction and intention to quit, outcome of the political skills. First, study examined the prediction power of the political skills address perceived organizational support (POS), organizational citizenship behavior (OCB), job satisfaction and intention to quit; bottom-line to find the moderation effect of psychological empowerment on prescribed relationship. It is also evident that employees, who are mentally strong, psychologically empowered and dedicated towards the organization, have degree to influence someone, having self-efficacy and are self-determined. Using simple random sampling methodology, data were collected from nine different public and private corporate sector of Lahore. Study utilized sample of 310 employees.  The study revealed that political skills has positive effects on perceived organizational support (POS), organizational citizenship behaviour (OCB), job satisfaction; a negative effect on intention to quit, results revealed by regression technique. The presence of positive political skills seemed to urge employees to perform well at the job, moderation effect were tested by Preacher, Rucker, & Hayes (2007) moderation process. Study finds the moderation support of psychological empowerment on the relationship of political skills toward perceived organizational support (POS), organizational citizenship behavior (OCB), job satisfaction; however, study could not find moderation effect on political skills toward intention to quit. Results of the study highlighted the importance of inculcating a positive work environment, which complements by positive political skills, and will be discussed. Limitations of study, future research directions and results underscore the importance of considering the direction of positive political skills.

scholarly journals PENGARUH KEPUASAN KERJA, PELATIHAN, DAN PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP SERVICE ORIENTED-ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Jurnal Ecogen ◽  
2019 ◽  
Vol 2 (1) ◽  
pp. 34
Author(s):  
Habibullah Al Amnur ◽  
Syahrizal Syahrizal ◽  
Okki Trinanda
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Service Oriented ◽  
The City ◽  
Positive Effect

The purpose of this study was to determine the effect of job satisfaction, training and Perceived Organizational Support on Service-Oriented Organizational Citizenship Behavior in Hotel Employees in the City of Padang. This type of research is descriptive causative. This research was conducted in the city of Padang. While the time of the study was conducted in 2018. The population in this study were 4-star hotel contract employees in the city of Padang with a sample of 106 people taken by cluster random sampling. Data is processed using multiple linear regression. The results showed that job satisfaction has a significant positive effect on service-oriented organizational citizenship behavior, training has a significant positive effect on service-oriented organizational citizenship behavior, perceived organizational support has a significant positive effect on service-oriented organizational citizenship behavior.Keywords : Service-Oriented Organizational Citizenship Behavior, Job Satisfaction, Training, Perceived Organizational Support

scholarly journals PENGARUH KEPUASAN KERJA, PERSEPSI DUKUNGAN ORGANISASI DAN KEPEMIMPINAN SPIRITUAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA PT MNC SKY VISION TBK

2018 ◽  
Vol 6 (2) ◽  
pp. 55
Author(s):  
Quisty Arinnandya ◽  
La Diadhan Hukama
Keyword(s):  
Job Satisfaction ◽  
Data Analysis ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Spiritual Leadership ◽  
Coefficient Of Determination ◽  
Citizenship Behavior ◽  
Reliability Testing

The purpose of this study were 1) to analyze the influence of job satisfaction on organizational citizenship behavior. 2) To analyze the influence of perceived organizational support on organizational citizenship behavior. 3) To analyze the the influence of spiritual leadership on organizational citizenship behavior. The population in this study were employees of PT MNC Sky Vision TBK, with the number of 40 people. Data analysis used are validity, reliability testing, regression, t test and the coefficient of determination. The results of the study showed that:  (1) job satisfaction has positive and significant effects on organizational citizenship behavior (2) perceived organizational support has positive and significant effects to organizational citizenship behavior (3) spiritual leadership has positive and significant effects on organizational citizenship behavior (4) simultaneously all variables are affecting organizational citizenship behavior positively and significantly.

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